PearlComm Fiber User Reviews

PearlComm Fiber
PearlComm Fiber
Pearl River Valley Communications, LLC

Customer Experience

Positive experience65.0% of reviews
Neutral10.0% of reviews
Negative experience25.0% of reviews

~ Based on 20 written reviews from the US App Store.

Is PearlComm Fiber Safe?

PearlComm Fiber appears safe based on user ratings. AppsHunter Safety Score for PearlComm Fiber is 95/100.

This assessment is based on 300 user ratings, with an App Store average of 4.8/5.

Safety Analysis

97.7% of ratings point to a safe experience
0.7% of ratings suggest some concerns
1.7% of ratings point to a risky experience

~ Based on 299 App Store ratings for PearlComm Fiber.

Is PearlComm Fiber Legit?

PearlComm Fiber appears legitimate, with a few gaps. AppsHunter Legitimacy Score for PearlComm Fiber is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

PearlComm App

Love having PearlComm internet, rarely have issues with it. The app, however, lacks in many areas. It does not always show all connected devices, there is no way to hide your internet password from guest that you allow on it and often the devices you have named lose the name and settings you have assigned when the app updates. There is also no way to block devices from getting onto your internet (pausing is useless once they turn off it on their end, they just turn it back on and reconnect)! The app needs an overhaul!
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Minimal and pointless

I can never get the speed test option to actually work and you can’t restart the system from the app. You can’t pay your bill on the app.

Mr

This app sucks good grief people get a clue

This app is not very useful.

I am so happy with the fiber internet itself but not with this app. I cannot find how to pay bills nor any notifications about outage.
The app just shows “Disconnected” that made me wonder if I forgot to pay my bill! So I had to call the customer support then found out they are having outage.
This app needs functions to show/report outage and pay the bills at least.
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Doesn’t show all connected devices

The app seems to test speeds to the router ok. But, the list of connected devices is useless. The iPhone 16 that I am using for review doesn’t show up on the app as connected. Although, it has in the past. Also, I have a tablet known to be powered off, does show up ad connected.

Pearl Comm Fiber app

This is a great app I really enjoy it five 🌟🌟🌟🌟🌟

Absolutely love it. Beats AT&T any day.

Absolutely love it beats AT&T any day. I had AT&T for 20 years never got the service that I get with Pearl. Com.

Key feature not working

The app is pretty decent and has useful features… But one frustrating issue: you can view data usage by DEVICE, which is very important. Unfortunately, it only shows a five minute span of usage Further, the hourly usage and daily usage contains no data. Please fix this. I need a better view of data usage by device. Thx!

… Put otherwise, I love the app and LOVE Pearlcomm fiber!
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Key feature not working

The app is pretty decent and has useful features… But one frustrating issue: you can view data usage by DEVICE, which is very important. Unfortunately, it only shows a five minute span of usage Further, the hourly usage and daily usage contains no data. Please fix this. I need a better view of data usage by device. Thx!
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ADVERTISEMENT 😂

The only thing that concerns me is that not enough people know about PearlComm Fiber. For something that was expected to take much longer, PearlComm came through much sooner than expected. Fast, friendly, & efficient staff. From the operator to the linemen to the installer. I was able to see the entire process first hand, and I’m quietly impressed. Every part was explained along with a timeline for each phase. I was looking expectedly at 2-3 weeks. Given our new location, I understood. I’m a “glass half empty” so I took it 3 weeks out. We had FIBER in less than a week! The linemen showed up JUST BEFORE A STORM! I was sure I was getting a reschedule when they notified me that they would be early. And simply astonished when the installer did the same, and showed up earlier than his new appointment. Awesome. Completely Satisfied! 😎
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Love it

Love the service

Great internet

Very good app and process to monitor internet speeds and account.

PearlComm Wi-Fi:

Absolutely the best Wi-Fi service we have ever had in the Big Level community. I have upward of dozen devices connected and have had no issues. The service and administration are top notch.

Thanks PearlComm

We appreciate the service, support and speed of the PearlComm Fiber ! What a great asset to this area… thanks again…

Wow

What a great service. This is so nice to have internet access now. Super fast I can’t believe we actually have something like this in rural areas. This is a huge game changer for me. Thank you for the great service.

it’s great

It’s great

Pastor James

User friendly great app 💥

PearlComm Fiber Optic Wi-Fi

I’ve been waiting for almost 20 years for a super fast internet connection that cellular companies don’t offer in Columbia MS, but we are paying for every month on our cellular bills. Thank You so very much to everyone employed by PRVEPA and PearlComm for your ideas and implementation of Fiber Optic Network!! A definite pat on your backs for such great success and speedy service connecting your community and customers!
Love it! Awesome job! Pamela
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Love it

Pearl comm is the greatest thing I have done for my family since we moved in

Must Have

The PearlComm fiber service is awesome! This app is a Must Have if you’re a PearlComm customer. You can manage your entire network seamlessly.