Better than every other option
I have used several apps over the years and Transcendent is by far the best solution I’ve ever seen. There are a ton of features! Basic functionality is intuitive. Advanced features may take a while to learn just because there’s so much available.
On top of what you would expect, mainly viewing and recording video, you also have the ability to control a significant portion of the NVR settings through this app. There are some things that still have to be done through the NVR itself, but I think that’s how it should be as well.
There have been times when the app needed updates, but calling Vitek Tech Support they have always had an answer, or work around, or have gotten back to me in short order with Solutions they’re small enough company that you can almost always get a hold of somebody quickly
On top of what you would expect, mainly viewing and recording video, you also have the ability to control a significant portion of the NVR settings through this app. There are some things that still have to be done through the NVR itself, but I think that’s how it should be as well.
There have been times when the app needed updates, but calling Vitek Tech Support they have always had an answer, or work around, or have gotten back to me in short order with Solutions they’re small enough company that you can almost always get a hold of somebody quickly
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Insultingly terrible app
I've probably reviewed this app three times and every time it somehow manages to be worse than the last time. The issue these days? It refuses to accept my (correct) login information.
Vitek is a scam company that exists exclusively by bribing local installers to use their garbage over better options.
Vitek is a scam company that exists exclusively by bribing local installers to use their garbage over better options.
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App crashing
This app actually works really well and has for over a year for me. As of recently, it continues to crash. I’m having to open it up for five times every time I go to use it due to it crashing. It is an amazing quality app, I just wish it was running better.
Frustrating experience with connectivity and outdated interface
The app frequently loses its configuration settings without warning, requiring us to reconnect and reconfigure from scratch. This often means scanning the QR code from the receiver again — which is impossible when you’re away from home, effectively locking you out of the system until you return. It’s incredibly frustrating, especially when traveling.
Additionally, the app’s user interface feels outdated and clunky, more like something from 2019. In today’s tech landscape, apps should see noticeable improvements in usability and reliability every 12–18 months — if not sooner. Unfortunately, this one seems stuck in the past
Additionally, the app’s user interface feels outdated and clunky, more like something from 2019. In today’s tech landscape, apps should see noticeable improvements in usability and reliability every 12–18 months — if not sooner. Unfortunately, this one seems stuck in the past
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Barely works
This app/cameras barely work. Half the time i can’t even load my cameras, and It logs you out. If i can rate this a half star i would.
