Great Cameras, lacking app
Cameras are some of the best around (if you know what you need) you can’t buy the $100 2MP and expect it to have a good image… THE APP needs help. I’ve found multiple bugs that if fixed would really make this a superior camera app.
1. Notifications (AI/ motion) on all NVR models when clicked from iOS/ Android does not load snapshot. It takes 1-2 refreshes to show snapshot.
2. Notifications on iOS/ Android that are opened instantly fail to show stream/ playback and makes all streams fail to load within the app. And the app must be restarted
3. When multiple devices are added to the app: E.g. 1 NVR and 1 camera: when viewing app multiview on nvr, and switching to single camera view (seperate device) the stream quality of the single device becomes incredibly bad. It stays that way until resolution is manually set back.
Appears to be cameras setup with “Speco” protocol.
4. Initial app start from download needs to prompt you with local/ account. Not make you skip all the local stuff, then open the menu to login.
5. Unlock the Android brightness lock
6. Remove the subcode stream not enabled message. It pops up everytime you load a stream. It’s incredibly annoying.
7. Add custom notification sounds
1. Notifications (AI/ motion) on all NVR models when clicked from iOS/ Android does not load snapshot. It takes 1-2 refreshes to show snapshot.
2. Notifications on iOS/ Android that are opened instantly fail to show stream/ playback and makes all streams fail to load within the app. And the app must be restarted
3. When multiple devices are added to the app: E.g. 1 NVR and 1 camera: when viewing app multiview on nvr, and switching to single camera view (seperate device) the stream quality of the single device becomes incredibly bad. It stays that way until resolution is manually set back.
Appears to be cameras setup with “Speco” protocol.
4. Initial app start from download needs to prompt you with local/ account. Not make you skip all the local stuff, then open the menu to login.
5. Unlock the Android brightness lock
6. Remove the subcode stream not enabled message. It pops up everytime you load a stream. It’s incredibly annoying.
7. Add custom notification sounds
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this app barely works 60% of the time
you’d be waiting for things to load more than using the app.
Drops off randomly
Not a user friendly app and very spotty. Drops cameras off randomly requiring calls to IT to get them back online. Not ideal for something designed to provide safety.
New and disappointed.
Cameras and app installed yesterday working with the insta, tech. Worked great. Tried to view today and it started acting up and then it said app was crashing. Couldn’t get it to show the 8 cameras. Rebooted twice and it started working. Kinda. Then it stopped showing the views. Then it told me again that the app was crashing. I also have some inexpensive WiFi cameras that are much clearer with no crashing issues. Not impressed.
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Zero Stars
I’ve never written like 4 reviews online in my whole adult life, but this app sucks so bad it’s actually incredible. Not only is the design clunky and hard to navigate on an iPhone, but it straight up doesn’t work on an iPad. The menu comes and goes at will and beyond the log in all of the buttons that you would use to view a particular camera or review past footage beyond the live feed cease to function. Utterly useless.
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