Can you just allow Google Authenticator?
This is a bad user experience and idk why Pearson insisted on building their own MFA instead of allowing users to use their own. Also, not being able to configure it in settings is problematic and a security risk. Terrible choices
Awful- typical Pearson garbage
This app worked for about a week before it stopped. Typical Pearson product it creates nothing but headaches for users. As a psychologist with a large testing practice, I’m constantly amazed at how Pearson shows customers utter contempt. We buy everything we possibly can from other test publishers.
Absolute waste of time
As a teacher, I do not have time to deal with such tech inefficiency. Words are failing me.
Spotty
Doesn’t send a notification more than half the time.
Rubbish
So much time wasted. Says you take a photo of a QR code. Where’s that? No direction or help within the app. When you try to add an account manually then it asks for a secret. What kind of secret as it just keeps rejecting everything. No guidance or help within absolutely rubbish.
