Impossible
This app is not intuitive in the least. It is not possible to complete the fields required to register as there is no information eg how to set the secret question. Terrible app given itβs purpose
Can you just allow Google Authenticator?
This is a bad user experience and idk why Pearson insisted on building their own MFA instead of allowing users to use their own. Also, not being able to configure it in settings is problematic and a security risk. Terrible choices
Awful- typical Pearson garbage
This app worked for about a week before it stopped. Typical Pearson product it creates nothing but headaches for users. As a psychologist with a large testing practice, Iβm constantly amazed at how Pearson shows customers utter contempt. We buy everything we possibly can from other test publishers.
Clumsy
Pearson authentication is clumsy and often unworkable. Why not use Google simple always works
Absolute waste of time
As a teacher, I do not have time to deal with such tech inefficiency. Words are failing me.



