False advertising
Response from developer
Oi! Obrigado pelo feedback 🙏 Melhorar a divisão do texto em PDFs é justamente algo em que estamos trabalhando. Se puder, mande o arquivo para info@getpeech.com — ajuda muito a gente a acertar isso!
Decuu
Je souhaite vous faire part de mon profond mécontentement concernant votre système d’abonnement.
Je paie déjà un abonnement Premium, et je trouve totalement anormal de devoir encore acheter des crédits supplémentaires pour pouvoir continuer à écouter mes livres et mes documents.
À quoi sert de payer un abonnement si le temps d’écoute est limité et qu’il faut ensuite dépenser encore de l’argent pour chaque minute supplémentaire ?
Votre offre de 1 000 crédits à 13,99 € ne représente que 16 heures et 40 minutes d’écoute à vitesse normale. Ce n’est même pas forcément suffisant pour écouter un livre entier.
Lorsqu’un client souscrit un abonnement Premium, il doit pouvoir connaître clairement les limites d’utilisation avant de payer. Il ne devrait pas découvrir ensuite qu’il doit acheter des crédits supplémentaires pour profiter normalement du service.
Je vous demande donc :
• Pourquoi faire payer un abonnement Premium si l’écoute reste limitée ?
• Pourquoi ne pas proposer une formule réellement illimitée ?
• Pourquoi ne pas annoncer ces limites de manière parfaitement claire avant la souscription ?
• Quelles solutions proposez-vous aux clients qui ne sont pas satisfaits de ce nouveau système ?
Je souhaite que mon mécontentement soit pris en compte et qu’une solution commerciale soit proposée.
En l’état actuel, je ne trouve pas normal de payer un abonnement et de devoir constamment payer davantage pour écouter mes livres.
Response from developer
Bonjour ! On vous entend 🙏 L'abonnement inclut désormais 2000 minutes de nouvel audio par mois (le double d'avant), et réécouter tout ce que vous avez déjà généré reste toujours gratuit. Les crédits se rechargent chaque mois. Besoin de plus ? Écrivez-nous à support@getpeech.com et on vous aide !
Resolveram meu problema
Response from developer
Que bom que resolvemos! Obrigado pela avaliação 🙌
Well worth a try
It was a great option until unlimited switched to credits.
Títulos grátis brasileiros.
Response from developer
Olá! Obrigado pelo retorno 🙏 Entendo a frustração, mas não é truque: agora são 2000 minutos de áudio *novo* por mês (~33h), o dobro de antes, e reouvir tudo o que você já gerou é sempre grátis. E você não precisa ficar só nos títulos em inglês — é só importar qualquer livro, PDF ou link em português que o Peech lê na própria língua do conteúdo (80+ idiomas). Já anotei seu pedido dos clássicos brasileiros pro time! Qualquer dúvida, estamos aqui: support@getpeech.com 😊
Rip off
Don’t waste your money
Response from developer
Hi, and we're really sorry for the frustration — that's not the experience we want you to have. On the listening allowance: we heard the feedback and actually doubled it to 2000 minutes of new audio a month, and replaying anything you've already made stays free. We'd like to make this right — please email support@getpeech.com (with the address you purchased with) and we'll look into the refund and get back to you properly. 🙏
Outstanding customer service!
Response from developer
Hi! This means a lot — so glad we could sort the billing side out quickly for you. Thanks for taking the time to share such kind words, it truly makes our day 🙏
Excellent app!
Response from developer
Thank you so much — this made our day! 🙌 So glad Peech makes multitasking and housework more fun, and that getting set up was smooth. Happy listening, and welcome aboard! 🙏
Any uk voices available?
Peech
It reads my books to me!!!!
Watch out.
One for $29.99. $14.99 and $17.99.
Dark mode
Mechanical
Not unlimited
Can’t get it cancelled
Trial of Pee h
I am not a fan of the fact that it quickly runs through the audio credits and requires another payment to continue.
I am glad it is easy to cancel quickly,
Very helpful!
Ok app, needs some work
I found this very irritating.
More voice choices, would be a good option.
Response from developer
Thanks for the detailed feedback! A voice shifting mid-read isn't how it should sound — would you mind sending the title or example to info@getpeech.com so we can look into it? You can also tap the avatar while it's playing to try other voices, and we've passed your request for more options along to the team 🙏
