PenAir CU Mobile User Reviews

PenAir CU Mobile
PenAir CU Mobile
PenAir Credit Union

Customer Experience

Positive experience67.4% of reviews
Neutral8.4% of reviews
Negative experience24.2% of reviews

~ Based on 95 written reviews from the US App Store.

What users say

Is PenAir CU Mobile Safe?

PenAir CU Mobile appears safe based on user ratings. AppsHunter Safety Score for PenAir CU Mobile is 97/100.

This assessment is based on 10,817 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.2% of ratings point to a safe experience
1.8% of ratings suggest some concerns
2.0% of ratings point to a risky experience

~ Based on 9,407 App Store ratings for PenAir CU Mobile.

Is PenAir CU Mobile Legit?

PenAir CU Mobile appears to be a legitimate app. AppsHunter Legitimacy Score for PenAir CU Mobile is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Love

Love it

Love the app

This App is so easy to use

Stop asking me to rate this application

I hate that every time I open this app I am asked to rate it. I have tried several times to give a 5 star review, but I keep getting asked to rate the app

Great bank

Banking for 13 years

Good

Good service

Great bank

Been the best transfer by far.

Pen Air is the best!

I have been with Pen Air Credit Union for many years. They are the best and never disappoint! The staff are always so friendly and supportive. I highly recommend them to everyone!

Update

The new look to the app is terrible. Very cluttered. Need to go back to the old format.

Hannie

It is so simple and easy to navigate

I still hate the colors

The tech in the app is great. The colors that PenAir chose are HORRIFIC. Whoever was responsible for changing our color to Barney Purple and Banana Yellow needs to be fired with haste. The credit cards with lavender aren't much better. Money wasted...our money. Inexcusable.

Super hard to use

I have 2 accounts and the app does not recognize it. So I can’t move the money between accounts.

App updates

Apparently you’ve just updated your app to 16.0 version so now I’m no longer able to use your mobile app on my iPhone.

Not easy

App is too hard to use on certain things

User friendly

User friendly

Force closing

I’m having to constantly delete and redownload the app, it force closes every time I try to open it.

Easy to Use

Every day banking at my tips of my fingers. I can transfer money from one account to another quickly. Did you know I can even see my credit score? I can even pay my lone quickly and on time.

Mobile check deposit

I love every aspect of this app with one exception. The mobile check deposit has an extremely hard time framing the check in the photo which is beyond frustrating when trying to deposit a check.

App is ok bank is one of the worst

Chat does not work and it’s hard to get in contact with them. App is better than previous editions , going back decades to when they were a federal bank and not some weird state bank with dreams of expansion. Been a member for over 30 years and every time you have to deal with Penair you can’t help but feel frustrated. They break promises, they stoped using the old flex card and wanted a fee for their new card, face to face promised us to send a new card for no charge and never did. Recently when our parents passed away they made it the most painful process possible . Again a higher up in the bank promised to contact us then never did. It’s irresponsible.
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Hi

Read this like a good boy

Good choice

I love this bank