I lost all my data for the past two years
Response from developer
We're truly sorry about this issue and understand how devastating it is to lose 2 years of data. The good news is that CalendarPad automatically creates daily backups for all users, so your data can likely be recovered. Please contact us at support@semore-software.com and we'll walk you through the recovery steps and provide you with a Pro upgrade as our apology. We're committed to getting your data back and making this right.
Backup Issues
Response from developer
Hi megangm13, We're really sorry this happened. We've identified and fixed the exact issue you described - where backups wouldn't restore and calendars appeared blank. Good news: Version 3.2.8 was just released with critical fixes for this problem. Please update to the latest version and try restoring your backup again. The fixes should allow your data to restore successfully. If you still have any issues after updating, please email us at support@semore-software.com and we'll help you recover your calendar data. Thank you for your patience! Semore Software Team
Is ok
Response from developer
Thanks so much for the feedback! We're always looking for ways to improve the app, and hearing from users like you helps us do that. We’d love to know what features you'd like to see. Would you be willing to share your ideas with our support team? You can reach us at support@semore-software.com Thanks again for the review. We hope to hear from you soon!
My schedule is all gone
Didn’t like it
Nice layout
Response from developer
Thank you for using Pencil Planner: CalendarPad. Sync between devices using iCloud Sync will be available later this year.
All data suddenly gone
No customer service link available.
Calendar
Response from developer
Thank you for using CalendarPad Planner and your feedback. You might want to try a passive stylus, which does not need charging, and switch to use finger drawing mode. Most passive stylus in the market should work quite well with CalendarPad Planner.
Nice product
Response from developer
Thank you for your kind words. We are currently working on a backup feature that will let user backup to iCloud. That would allow the data to survive even when the app is deleted and reinstalled. For now, we recommend that users backup their device to either a computer or to iCloud frequently. To recover, just restore the iPad from the latest backup.
Lost Data
Sad
Response from developer
Please update to the latest version which this zoom issue has been fixed.
Vs Conventional Planner
Data erased
Data lost
Lost all data for the second time within a year.
Response from developer
We are very sorry to hear your trouble with losing all the data. We have not received your email concerning this issue. Please contact support@semore-software.com again with a description of the issue you have and information about your ipad model and storage configuration. We will do our very best to track down and resolve this issue you have encountered. --Semore-Software Support--
Data erased
iPhone viewer
Data lost
Love it, but…
Love it!
Dosent work with apple pencils
Response from developer
Sorry to hear about your trouble with your Apple Pencil. Please make sure you have the correct Apple Pencil for your model of iPad and that the pencil is properly charged and connected to the iPad. We have many users with either the original Apple Pencil or the newer Apple Pencil 2 and have no issues at all. If you continue to have trouble using Apple Pencil with CalendarPad, please contact support@semore-software.com to help us resolve this issue. Be sure to mention your device model, available memory and whether you have had crashes or reinstalled the app recently. Please also include your Apple Pencil Model. Thank you. -Semore Software Support-
