Penmate: Send mail to jail

Penmate: Send mail to jail

Send mail from your phone

997 ratings
65 reviews
Free

Details

  • Released
  • Updated
  • December 21, 2019
  • August 3, 2025

Features

Penmate: Send mail to jail screenshot #1 for iPhone
Penmate: Send mail to jail screenshot #2 for iPhone
Penmate: Send mail to jail screenshot #3 for iPhone
Penmate: Send mail to jail screenshot #4 for iPhone
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About

Easily send messages and emails to incarcerated loved ones. Upload photos and design custom postcards to be delivered directly to them. Stay connected with those in jail or prison through this convenient mobile service.

βœ“Send messages and emails
βœ“Locate incarcerated individuals
βœ“Upload photos
βœ“Design custom postcards
βœ“Deliver messages and photos
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What users say

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What's New in Penmate

1.0.12

August 3, 2025

Login updates

User reviews

Ripped off

My loved one not receiving my mail (letters, photos, postcards) that I send through this app

Love

I loveeeee how fast everything gets delivered. It’s also way easier than making a trip to the post office or somewhere to print out pictures and delivery is very fast !

Stay in touch with loved ones

The messages go through pretty fast if you’re attaching some pictures that can go slower, but at least there’s a way to send pictures and stuff without waiting for the mailman

Shaddy Business Practice

This app offers you a messages and 10 pictures picture for a low price. It charge me 3.75 and once I when thru the trouble of writing the letter in their app, uploading the pictures, and making the payment with my credit card still the message does not get sent. Instead the app ask for more money in the form of credits if you want your message to be send. It takes avenge of those family and friends what need to connect with their love ones, because it knows how vulnerable they are in their situation.
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E-Msging

I’d give a five star but it’s not fast enough
I wish it was like texting phone to phone

User experience

🐞

Reported Bugs

4 issues

Messages not being delivered

Bug

Incorrect address/facility issues

Bug

Frequent app crashes and freezes

Bug

Logging out issues

Bug
✨

Requested Features

4 requests

Faster delivery options

Feature

Lower pricing

Feature

Improved reliability and delivery confirmation

Feature

Better customer support responsiveness

Feature

FAQ

What does Penmate do?

Penmate is a mobile application designed to simplify the process of sending mail, messages, and emails to incarcerated loved ones. It allows users to locate individuals in jail or prison and send communications directly from their phones.

Can I send photos with Penmate?

Yes, you can upload photos through Penmate. The app also enables you to design your own postcards, which can then be delivered along with your messages and photos to the incarcerated recipient.

How much does Penmate cost?

The application itself is free to download and use. However, there are in-app purchases available for sending messages, emails, and designing postcards, as the service handles the delivery of these items.

Who is Penmate for?

This app is intended for individuals who have friends or family members who are currently incarcerated. It provides a convenient way to maintain contact and send personal messages and photos to them.