Thumbs Down
I would actually give this app no stars. It cannot send texts that aren’t garbled. At this point I cant even download and get into the app. It used to at least function with re-installing, but now I can’t even get past the installation. It signs you out and disables your phone number randomly. Worked for a couple years, but now it is not worth bothering with.
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Horrible
Can you update this app already nothing ever works.
Worst app ever!!!
Don’t get this app!! Especially if you want this for a business. It will work for awhile but later you can’t send messages/ phone calls. Phone calls will drop. After the app will shut down. Work for a days and shut down again. You will loose all your contacts/ and messages. Have to restart everything. Save yourself a heartache and stress. I don’t leave reviews but if I could I would give it 0 stars
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App doesn’t work
The support app needs a support app. Can’t even log in anymore.
Barely functional yet you have to pay for it!
As a DIGITS subscriber, we pay for additional phone lines. This app should be avoided if at all possible. Like most, you don't have a choice and didn't know what you were getting into I switch to hardline to a DIGITS line instead of having two phones you can't switch them back, beyond that the app is extremely unreliable even for phone calls and voicemails. Sending, and receiving pictures is almost impossible or takes a very long time I have a business and personal line with three lines total with T-Mobile.
Call overall service is spotty at best with missed phone calls, voicemails that take hours or days to come in. Clients complaining I don't call them back because I never get their caller Voicemail in the first place.
Have spent countless hours for tech-support, doing net, work, resets and updates everything you can think of. It helps for a few days, maybe a few weeks and then back to the old issues. Tmobile uses every trick in the book to reduce your net work bandwidth.
I regret switching from Verizon years ago. Yes, I have a new modern phone which was purchased through T-Mobile. It was supposed to be replaced under warranty, but these jokers sent me a used refurbished phone to replace my business account phone. Ridiculous! I denied it obviously. Not risking switching. Another phone over and losing important data like in the past. Which included RIP my fathers voicemails. What's worse is I specifically asked the Tmobile Tech in person at the store? It was assured the voicemails or transfer over. They did not.
T-Mobile service is so bad that even technical support advises not using 5G. So I keep my phone on LTE. Well, Tmobile customer and tech-support sounds really good over the phone and they are nice. The end result is the same poor service. Are used to pay 150 a month now it's 100 for a single hard line. To minimize transfer issues I will likely get a new hard line with a another provider and slowly switch over. Sorry for the rant, but Tmobile needs to stop wasting so much advertising money and actually provide good cell service on the world's best 5G network that apparently even tech-support recommends not using. After seven years and who knows how much lost business contacts and everything else I guess I am the fool for trying so hard! I'm probably preaching to the choir as anyone using DIGITS is on the T-Mobile net work, and knows this all too well probably...🙄
Call overall service is spotty at best with missed phone calls, voicemails that take hours or days to come in. Clients complaining I don't call them back because I never get their caller Voicemail in the first place.
Have spent countless hours for tech-support, doing net, work, resets and updates everything you can think of. It helps for a few days, maybe a few weeks and then back to the old issues. Tmobile uses every trick in the book to reduce your net work bandwidth.
I regret switching from Verizon years ago. Yes, I have a new modern phone which was purchased through T-Mobile. It was supposed to be replaced under warranty, but these jokers sent me a used refurbished phone to replace my business account phone. Ridiculous! I denied it obviously. Not risking switching. Another phone over and losing important data like in the past. Which included RIP my fathers voicemails. What's worse is I specifically asked the Tmobile Tech in person at the store? It was assured the voicemails or transfer over. They did not.
T-Mobile service is so bad that even technical support advises not using 5G. So I keep my phone on LTE. Well, Tmobile customer and tech-support sounds really good over the phone and they are nice. The end result is the same poor service. Are used to pay 150 a month now it's 100 for a single hard line. To minimize transfer issues I will likely get a new hard line with a another provider and slowly switch over. Sorry for the rant, but Tmobile needs to stop wasting so much advertising money and actually provide good cell service on the world's best 5G network that apparently even tech-support recommends not using. After seven years and who knows how much lost business contacts and everything else I guess I am the fool for trying so hard! I'm probably preaching to the choir as anyone using DIGITS is on the T-Mobile net work, and knows this all too well probably...🙄
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