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T-Mobile IP Relay

T-Mobile IP Relay

by T-Mobile

87 ratings
55 reviews
πŸ”§ Utilities
πŸ“Š Productivity
Free

Details

  • Released
  • Updated
  • September 6, 2012
  • May 21, 2026

Features

Developer

T-Mobile
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T-Mobile IP Relay screenshot #1 for iPhone
T-Mobile IP Relay screenshot #2 for iPhone
T-Mobile IP Relay screenshot #3 for iPhone
T-Mobile IP Relay screenshot #4 for iPhone
T-Mobile IP Relay screenshot #5 for iPhone
T-Mobile IP Relay screenshot #6 for iPhone
T-Mobile IP Relay screenshot #7 for iPhone
T-Mobile IP Relay screenshot #8 for iPhone
iphone
ipad
πŸ“ŒReady
Reviews summaryβ†˜οΈŽ
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πŸ”„6+ apps
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❓5 answered
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πŸ“¦~ in 2 months
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About

This app enables individuals who are Deaf, Hard of Hearing, DeafBlind, or have a Speech Disability to make and receive relay calls using text over the internet. It connects users with a qualified relay operator and offers features like an integrated contact list and call history.

βœ“Text-based relay calls
βœ“Integrated contact list
βœ“Call history
βœ“Access to live customer care
βœ“Available on wireless networks
Show original description

What users say about T

Reviews of T are mostly negative: the Utilities app is rated 3.1/5 from 87 App Store ratings. What users like most: accessible for DeafBlind, can save conversations. Top complaints: lots of bugs, calls get dropped. Summarized from real user reviews.

Positive things

  • πŸ‘Accessible for DeafBlind
  • πŸ‘Can save conversations
  • πŸ‘Live operator accuracy
  • πŸ‘App updated for easier call shifting
  • πŸ‘Good for Spasmodic Dysphonia
  • πŸ‘Love it and easy to use
  • πŸ‘Great service overall
  • πŸ‘App is now great
  • πŸ‘Amazing app available for iPhone

Negative things

  • πŸ›Lots of bugs
  • πŸ›Calls get dropped
  • πŸ›Fake number calls
  • πŸ›App not updated
  • πŸ›App broken, cannot make calls
  • πŸ›Interpreters are lazy/lie
  • πŸ›Password issues
  • πŸ›Terrible accessibility
  • πŸ›Interpreters can deactivate accounts
  • πŸ›Cannot verify identity
  • πŸ›Porting numbers convoluted
  • πŸ›CAs typing 'xxxx'
  • πŸ›Transcribes calls to email
  • πŸ›Service gone downhill
  • πŸ›App is junky
  • πŸ›New version confusing
  • πŸ›Microphone removed
  • πŸ›Cannot register/verify details
  • πŸ›App doesn't connect to relay
  • πŸ›Microphone doesn't work
  • πŸ›App doesn't work
  • πŸ›Doesn't seem to work
  • πŸ›Buggy, doesn't cooperate
  • πŸ›Scrolling is buggy
  • πŸ›Incoming call window doesn't expand
  • πŸ›Incoming calls don't always answer
  • πŸ›System cuts off users
  • πŸ›Browser and app interfaces differ
  • πŸ›Performance gets worse
  • πŸ›Messages take minutes to get through
  • πŸ›Cannot complete important calls
  • πŸ›Accept call does nothing
  • πŸ›No notification for incoming calls
  • πŸ›Poor performance
  • πŸ›Error on upgrade loop
  • πŸ›Buggy, needs sound support
  • πŸ›Cannot type to answer
  • πŸ›Can't see who called
  • πŸ›Cannot answer calls
  • πŸ›Number flashes briefly
  • πŸ›Cannot forward number
  • πŸ›Forwarding doesn't work
  • πŸ›App crashes on opening
  • πŸ›Slow response
  • πŸ›Keyboard covers text box
  • πŸ›Login doesn't work
  • πŸ›Outdated
  • πŸ›Login not valid
  • πŸ›Forcing login defeats emergency purpose
  • πŸ›Username creation fails
  • πŸ›Nobody can hear me
  • πŸ›Login/password doesn't work on app
  • πŸ›Verification takes too long
  • πŸ›Favorites screen doesn't work
See all reviews

What's New in T

4.11.1

May 21, 2026

Better security and login for a safer, more reliable app. Improved call handling, even when your device is locked. You can now accept or decline calls while on another relay call. Easier sign-up and area code selection. Improved reliability, messaging, and overall performance. Updated Terms and Conditions. Supports iOS 16 and newer bug fixes

More

User reviews

Most RecentHighest RatedLowest Rated

Great but wish I could report spam calls

Would be better if I can report spam callers. Considering the majority of this app’s user base is disabled people, there should be better ability to protect ourselves from scammers in the app we came to for accessibility
Suzanne4428Suzanne4428

Not worth it

I not recommend this app.. This app still have LOT bug and they didn’t change it for long time.
DeaabiDeaabi

Best app ever

I use this app in my shop
οΏΌvirchu. 61οΏΌvirchu. 61

πŸ‘ŽπŸ»πŸ‘ŽπŸ»

This was my 1st relay app but it’s useless cause the calls get dropped then the says the line is busy PLUS recently I’ve gotten hackers fake number calls
App hasn’t been updated in 6 months so more then likely the Dev abandoned the app
Since I’m getting these fake number calls I’m going to delete this app completely
There better Relay apps out there
Show more
Freebe Gam3rFreebe Gam3r

PLEASE FIX

doesn’t work at all now. Was in middle of call scheduling an appt and it cut out. Then I tried to recall but didnt work. Everytime I try to call somebody now it just says phone number in use error. Nobody is using the freaking thing but me. I tried closing and reopeing app. And restarting iPad. I tried it both on iPhone and iPad in app. I can’t make any calls with app broken. Please fix.
Show more
adhdafadhdaf
See 50 more reviews

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User experience

🐞

Reported Bugs

50 issues

App still has LOT of bugs

Bug

Calls get dropped

Bug

Line is busy error

Bug

Hackers fake number calls

Bug

App hasn't been updated

Bug

Doesn't work at all now

Bug

Cut out during call

Bug

Tried to recall but didn't work

Bug

Phone number in use error

Bug

Call connects then drops

Bug

CAs typing too many 'xxxx'

Bug

Transcribes caller's words to email

Bug

Password is wrong (works elsewhere)

Bug

Cannot verify identity

Bug

New version confusing

Bug

Cannot use microphone on keyboard to dictate

Bug

Cannot register, couldn't verify details

Bug

App does not connect to relay

Bug

Microphone doesn't work for voice to text

Bug

App doesn't work

Bug

Doesn't seem to work when trying to answer call

Bug

Does not list incoming call

Bug

Opening from notification screen, number not listed

Bug

Buggy, doesn't cooperate with system accessibility settings

Bug

Scrolling is buggy

Bug

Incoming text bounces below window

Bug

Incoming call window doesn't expand

Bug

Incoming calls don't always answer

Bug

System often cuts off users

Bug

Performance gets worse

Bug

Takes several minutes for messages to get through

Bug

Never able to complete important calls

Bug

Whenever I get a call, accept call does nothing

Bug

No vibration or sound notification for incoming calls

Bug

App requires upgrade but upgrade doesn't fix error

Bug

Unable to type anything to answer call

Bug

Can't see who called

Bug

Cannot answer calls

Bug

Number flashes briefly

Bug

Cannot forward number

Bug

Forwarding isn't supposed to work

Bug

App crashes when opening

Bug

Keyboard covers text box

Bug

Login doesn't work

Bug

Login not valid

Bug

Username creation fails

Bug

Nobody can hear me

Bug

Login/password doesn't work on app

Bug

Verification review takes too long

Bug

Favorites screen doesn't work

Bug
✨

Requested Features

10 requests

Ability to report spam callers

Feature

Send words automatically as I type

Feature

Add ability to block numbers

Feature

Option to subscribe to spam call blocking service

Feature

Make browser and app interfaces more similar

Feature

Sound alerts for incoming calls

Feature

Way to read messages left by caller

Feature

Voicemail for missed calls

Feature

Copy and paste phone numbers into dial screen

Feature

Alphabetized phone book

Feature

FAQ

What is T-Mobile IP Relay?

T-Mobile IP Relay is a free internet-based telecommunications app designed for individuals who are Deaf, Hard of Hearing, DeafBlind, or have a Speech Disability. It allows users to make and receive relay calls using text on iOS devices, connecting them with a qualified relay operator.

What are the key features of the IP Relay app?

The app includes an integrated contact list for easy access to frequently called numbers, a call history log to review past communications, and direct access to live customer care for support. It also functions over wireless networks.

Is T-Mobile IP Relay free to use?

Yes, T-Mobile IP Relay is provided at no cost. However, users should be aware that if they do not have a data plan selected, casual data charges may apply for usage. Registration is required to use the app.

What devices and operating systems are compatible with T-Mobile IP Relay?

The app is available for iOS devices, including iPads, and requires iOS 9 or higher. It can also be used on wireless networks.

Can I use T-Mobile IP Relay for emergency calls?

While the app can be used for emergency calling, it may not function the same as traditional 911/E911 services. By using the app for emergency calls, users agree that T-Mobile is not responsible for any damages resulting from errors or failures in accessing emergency services through IP Relay.