T Reviews: Is It Legit?

Customer Experience

Positive experience6.5% of reviews
Neutral3.7% of reviews
Negative experience89.8% of reviews

~ Based on 402 written reviews from the US App Store.

What users say about T

Is T Safe?

T-Mobile DIGITS does not appear safe based on available data. AppsHunter Safety Score for T is 30/100.

This assessment is based on 717 user ratings, with an App Store average of 1.5/5.

Safety Analysis

10.4% of ratings point to a safe experience
2.3% of ratings suggest some concerns
87.3% of ratings point to a risky experience

~ Based on 520 App Store ratings for T.

Is T Legit?

T-Mobile DIGITS appears to be a legitimate app. AppsHunter Legitimacy Score for T is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Unable to delete this app

I am unable to delete this app from my Mac. I am concerned it is a security risk. It says the app is open. I am not logged into the app

Not worth it

I've used Digits for a few years, but ongoing problems have led me to finally decide to shut it down and move on. Text messages sometimes go missing, calls drop or fail to connect, and the connection is inconsistent. The app performs like it was beta and abandoned but T-Mobile never told us about it. For an app meant to handle calls and texts, reliability is the basic requirement, and the only that Digits has done consistently is fail to meet those basic expectations.
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Worse App

I have been T-mobile customer for 18 years and this is worse app ever to exist in whole of app universe

It’s just impossible to login to this app and constant log outs and crashes

Never Works

When you need it, the app never works. I miss a lot of business texts. Even when I reboot it, it freezes when you enter the passcode. It’s been like this for a year now.

Worst App Ever

I left a long detailed review but it’s refusing to post. So short version: can’t receive group texts, photos, videos, call log won’t sync, do not receive “confirmation” texts. App getting worse every day.

delete then reinstall

Then you have to manually login. Manually Type out your login and password. don’t copy paste. Don’t use auto password fill. Then it’ll work.

Weakest app ever. They’re not supporting it with regular updates.

Worst app

At least once a week, I have to uninstall and reinstall the app because for some reason I can’t do outgoing or incoming calls and we have spent hours on the phone with their IT department trying to get these issues resolved still no progress months of having to uninstall and reinstall just to get the app to work and in the meantime, we are missing calls
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Un-reliable, especially if using for business!

I am constantly having missed calls (when my phone doesn’t ring), the inability to return missed calls (because the line won’t connect, text messages that cannot be sent (not sure why). This is such a pain, I have advertised my digits number for business purposes on signs, cards, websites, etc…T-Mobile needs to get their act together and fix this!
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Desperately Needs Update

We've been paying monthly for the phone number associated with the Digits app. It's seriously pathetic & no update for over a year. No improvements, security patches, nothing. Disappointing to say the least. Who is minding the store? Oh, of course...NO ONE.
T-Mobile is only interesting in upselling add-ons through T-Life. Need to find a better service.
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The worst

T-Mobile should be ashamed of allowing this to be used and represent their company. This app simply doesn’t work. Do not use it

Can’t even get in

Let’s me login but won’t even let me activate the line

Never worked

Paid for this service for 2 years and customer service could never get it working. Promises they'd call back with a solution and never did. So I paid for a service they couldn't provide. When I canceled it asking for a refund, they gave me a $30 credit. What a scam.

Does not work

It never worked, and it never will. T-Mobile does not care, anyway.

It fails when using a password manager

The app freezes any time you try to log in with a password stored in Apple passwords or 1Password.

It has some cool features and works ok but this is a showstopper. 1 star until fixed.

Can't even log on

Haven't been to log back on in a while

Doesn’t work

Can’t log in on iOS 26.x. No app updates in a long time. Irritating.

Can’t believe I pay for this

Great in theory but this app is sooooooooo glitchy. Like you would think high school project project from 3 years ago type glitchy.

Not good

If you have T-Mobile it won’t work

Can’t paste a password?!?!

App freezes trying to use a password manager and I can’t paste a password.

Horrible

This app is horrible