Penny Direct Sales Assistant User Reviews

Customer Experience

Positive experience89.8% of reviews
Neutral3.4% of reviews
Negative experience6.8% of reviews

~ Based on 118 written reviews from the US App Store.

What users say

Is Penny Direct Sales Assistant Safe?

Penny Direct Sales Assistant appears safe based on user ratings. AppsHunter Safety Score for Penny Direct Sales Assistant is 95/100.

This assessment is based on 556 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.3% of ratings point to a safe experience
0.7% of ratings suggest some concerns
4.0% of ratings point to a risky experience

~ Based on 555 App Store ratings for Penny Direct Sales Assistant.

Is Penny Direct Sales Assistant Legit?

Penny Direct Sales Assistant appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Penny Direct Sales Assistant is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Not impressed

I downloaded this twice. I tried to like it but there are too many glitches. I paid for a subscription, TWICE, to access more features and afterwards it I kept getting the same pop up message about needing to subscribe. Apparently you can’t import multiple contacts at once from your phone even though it tried to let me and it didn’t work. I would categorize my contacts and it wouldn’t stick. I had the same issues on the website. You can only start an AI chat or wait up to 3 hours for a person. Yeah, that’s a no from me.
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Can’t opt out of emails

Whoever the creators are of this app need to devise a better opt out process. There is NO WHERE to opt out & it tells me I need to delete my account from a computer. Seriously?? I’m beyond annoyed that I get DAILY emails when I NEVER use the app & have tried to delete this account. I’m beginning to despise Penny. Ridiculous.
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I want to opt out

They won’t let you unsubscribe from them.

Up and down

Thought I was going to love it but after a day of getting to know Penny, she started having little quirks and within an hour was completely locked up. Deleted. Re-downloaded. She can’t even retain my password! I’ve had to request new passwords 3 times! Nope. Not a time saver. Don’t have the time or patience for continuously working through kinks. Deleted.

**Reinstalled 2 days later. Now working great! When it works I really like it! Staying @4⭐️for the initial hassle. I’ll change it to 5⭐️if Penny behaves for a month or so. 🙂

I still prefer old-school. This app didn’t save me time. Just something new. To each his own… I am no longer am in sales anyway.
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Not working

My app was working great and all of a sudden it doesn’t work. It won’t open. It just sits there saying “sit tight” . I can’t notify tech support because I can’t get in the app. When I try to access Penny from my email to the web, it won’t load either. I’ve lost two days of getting into the app and now I can’t remember where I left off.
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Daily Habits!

Building a business requires daily practice and habits that are usually time consuming and a pain. But I love doing my daily work now with Penny! It has helped me connect with so many more people and stay on top of my growing network.

Needs more features

OK I really want to love this app but it's a hard cross between this and Traktivity.
Here's a few things I would love to be able to do with penny that would make it truly #1.

I want to be able to sync my Facebook contacts directly into penny.
I want to be able to manually add customers and orders, not everyone who places an order with me does it on my website. I carry products on hand and sell those at vendor events and to local friends and family.
I want to be able to choose if I am reaching out or following up with people and be able to record their responses. Penny doesn't currently give this option, it chooses for you if it is recorded as a reach out or follow up.

So far these are the 3 main issues I've experienced during my first 24hrs. Would love to have these options available. Thank you.
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App freezes IMMEDIATELY after questionnaire

I downloaded and began the questionnaire. The second I selected “get started” at the end - it went to a black screen and froze.

Please fix this. I need an app like this and I have teammates who use and recommend your app

Will update review when fixed

Cool Concept, Incredibly Lacking

The concept is cool, and I really want to love it, but it’s not there. The more I use it, the more I find that aspects either don’t really work for me as designed, or doesn’t make sense. For example, you create “content” for reaching out to your contacts, but you can only include EITHER a picture or a link. So you can include a picture of a product you’re selling, or the link for them to buy the product, not both… which doesn’t make sense for an app designed for people selling products.
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Super disappointed!

I canceled this $11.99 monthly charge and I keep getting charged. Can’t find any contact info to talk to someone about the continual charges. Very disappointing. Terrible way to do business :(

Content

I would re subscribe to the pro if the content would contains current product slides. I notice that the content has the old Isagenix branding. That’s absolute. Because of this I would not want to share this context with my new customers .

Penny Isa

Will Isa Penny ever be comparable with iPad Pro in the Magic Keyboard. It works but is always in portrait.

Love the features of this app!

Love everything this app does, and it’s by far the BEST CMS I’ve used by far. Simple and easy to use on both mobile and desktop.

The reason why I have it 4 stars is simply because I’ve had it for 2 days now and have had to uninstall and reinstall it 2-3 times in order to log in. This is on MOBILE - haven’t had issues on computer but use my iPhone far more since i work my business on the go all the time. It Either gets stuck when you first open it, or it doesn’t show the task bars and won’t allow me to click on anything. If this gets fixed I will give it 10 stars!! 👍🏻
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Keeps crashing

I really wanna love the app because on the computer it’s super amazing but once I synced contacts via computer as directed, I cannot access anything from the app on my phone. It keeps closing it out and I do my business mainly from my phone.

Penny - Motivator

Penny keeps up with my goals for each day and reminds me what contacts to make each day. I love Penny!

No more sticky notes

Love the ease of this app. All my contacts and customers are in one spot. The daily reminders are all divided up for quick check off. The link directly to text or phone makes it a breeze to get my daily tasks done.

Overall best CRM for Rodan + Fields I’ve found

I enrolled as a Rodan + Fields consultant in 2014 and I have gone through FIVE Customer Relationship Management systems!
Each CRM left me feeling overwhelmed either because they had too much busy work or they just weren’t fun to engage with.
Penny has streamlined my workload by more than half by having FB PM, text, and email available direct through the app.
AND it pulls all of my Pulse back office data in as well so I can keep up with my team and customers all from one place.
There are still a few features being worked out but the functionality overall is really good and for now, it is all FREE!
Yep, I’m a convert!
Best wishes to all of my fellow direct sales family out there. Whatever brand you rep, be a credit to our industry and lift the bar by being ethical, organized and professional!
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I would pay for this app

Been searching for a great app for years that lets me run my NM on the fly and this is it!
It’s very intuitive and easy to use.

Incredible for unorganized people

I’m not the most organized person, so when I was introduced to Penny I was ecstatic!! I have papers with notes, names, ideas, etc everywhere and now it’s all organized and I don’t have to rely on “where did I put that piece of paper?” anymore!!

Amazingly Helpful

This app streamlines my process and allows me to stay on top of what’s important; reaching out to existing customers and tracking prospects.