Can’t download my paid issues …
To contact People is impossible because I subscribed throught the app store (and never received any ID or login info or any other info) and the only way to send them a message is completing many required infos, that i do not have) so I can press send ….
Where are my issues that I already paid for ??!!!
I am so frustraded !!!
Response from developer
Thank you for your review, ClauML. In order to help you enjoy the app more we would love to have a better understanding of the particular issues you are facing. Please contact us at with more detailed information at mdphelp@ziniopro.com.
Renewal nonsense
Response from developer
Thank you for your review, jj123kkk456. In order to help you enjoy the app more we would love to have a better understanding of the particular issues you are facing. Please contact us at with more detailed information at mdphelp@ziniopro.com quoting ref #1430697.
New magazines not showing active subscription
Response from developer
Thank you for your feedback michelle aboitiz. ZinioPro is committed to delivering the best reading experience possible, and feedback like yours is the most important part of the process. If we can help you further enjoy our app, please contact us at support@zinio.com quoting ref #1407996.
Digital Subscription Not Recognizing on IPad
Response from developer
Thank you for taking time to give us a review. We are sorry to hear about your experience we certainly understand you are disappointed. Please be rest assured that you will get access to all your issues included in your account. We will be happy to solve all the problems reported by you. Kindly contact our support team at mdphelp@ziniopro.com quoting 1405396 so they can help you with this. Thanks a lot once again our apologies for the trouble.
Major Fail
Response from developer
Thank you for taking time to give us a review. We are sorry to hear about your experience we certainly understand you are disappointed. Please be rest assured that you will get access to all your issues included in your account. We will be happy to solve all the problems reported by you. Kindly contact our support team at mdphelp@ziniopro.com quoting 1382726 so they can help you with this. Thanks a lot once again our apologies for the trouble.
Missing Magazines and No Response for Assistance
From,
A very disappointed reader
Response from developer
Thank you for your review. In order to help you enjoy the app more we would love to have a better understanding of the particular issues you are facing. Please contact us at with more detailed information at mdphelp@ziniopro.com quoting ref #1380807.
Digital Subscription Will Not Download To My IPad
Post Script. Tech support emailed and in a matter of minutes fixed the problem. Thanks to the support staff. Thanks, again
Response from developer
Hi thanks so much for your comments. We will be happy to help you to enjoy your magazines anywhere/anytime thanks to our People mobile app.Please refresh. your library so you can get the fixed files. If we can help you further enjoy our app, please contact us at support@zinio.com quoting ref #1317679. Thanks for your review and have a great day!
Access to online issues.
Response from developer
Hello. Thank you for your feedback. We are committed to delivering the best reading experience possible, and feedback like yours is the most important part of improving our app.There was a problem with this issue but should be fixed now, please sync your library so you can get the fixed issue and enjoy it. Re the cover or subscription gifts, this is managed by the People web, we only manage the magazines . In order to further assist you in enjoying our app, please contact us at support@zinio.com quoting ref #1317683
So frustrating
Response from developer
Thanks for taking the time to give us a review, sveinsonj. Please be assured that you will get access to all the issues included in your account. I If you require further assistance, please send an email to meredithapps@ziniopro.com referring ticket ID 1317815 so our Customer Service team can help you accessing to your magazines. Thanks and have a great day!
Renew subscription
I paid for the subscription through Discount Magazine on Feb 14
and never received any issues .I have been communicating with them ever since without success . ( they are telling me you are the problem )
Today I finally expressed enough displeasure to have them agree to cancel and return my payment .
Now I have again tried to place an order but it seems all links end up with another order taking company but not People itself .
How do I reorder directly ?
Response from developer
Thank you for taking time to give us a review. We are sorry to hear about your experience we certainly understand you are disappointed. Please be rest assured that you will get access to all your issues included in your account. We will be happy to solve all the problems reported by you. Kindly contact our support team at mdphelp@ziniopro.com quoting 1296911 so they can help you with this. Thanks a lot once again our apologies for the trouble.
People
Response from developer
Hi , thanks so much for your comments. We are delighted that you are enjoying reading your ZINIO magazines anywhere/anytime thanks to our ZINIO mobile app. If we can help you further enjoy our app, please contact us at mdphelp@ziniopro.com quoting ref #1293619. Thanks for your review and have a great day!
Serious app issues
Response from developer
Thank you for taking time to give us a review. We are sorry to hear about your experience we certainly understand you are disappointed. Please be rest assured that you will get access to all your issues included in your account. We will be happy to solve all the problems reported by you. Kindly contact our support team at mdphelp@ziniopro.com quoting 1269978 so they can help you with this. Thanks a lot once again our apologies for the trouble.
Favorite Guilty Pleasure
Response from developer
Hi Susan A Carolina Girl, thanks so much for your comments. We are delighted that you are enjoying reading your magazines anywhere/anytime thanks to our People Magazine app. Thanks for your review and have a great day!
Worst app!
Won’t download current magazine
Worst App
Response from developer
Thank you for taking time to give us a review. We are sorry to hear about your experience we certainly understand you are disappointed. Please be rest assured that you will get access to all your issues included in your account. We will be happy to solve all the problems reported by you. Kindly contact our support team at mdphelp@ziniopro.com quoting 1234021 so they can help you with this. Thanks a lot once again our apologies for the trouble.
Can’t access online account. Worst app
Response from developer
Thanks for taking the time to give us a review, Kayl3480. Please be assured that you will get access to all the issues included in your account. For further assistance, please send an email to meredithapps@ziniopro.com referring ticket ID 1229664 so our Customer Service team can help you accessing to your magazines. Thanks and have a great day!
Cannot download issues
Unfortunate
Response from developer
Thanks for taking the time to give us a review, tracethemusic. Please be assured that you will get access to all the issues included in your account.For further assistance, please send an email to meredithapps@ziniopro.com referring ticket ID 1222226 so our Customer Service team can help you accessing to your magazines. Thanks and have a great day!
