Not working properly
Response from developer
Thank you for sharing your feedback. We strive to provide a smooth and reliable experience, and the behavior you described does not reflect what most members encounter. If you're continuing to see a blank screen when opening the app, please reach out to our Member Service team through the live chat feature so we can review the issue and help determine the cause.
❤️U
The app is no longer good and honestly frustrating.
Response from developer
Thank you for sharing this feedback. We’re committed to providing a fast and reliable app experience, and we're sorry to hear about the trouble you’re encountering. While our diagnostics indicate that our app load times and stability remain strong for most members, we want to make sure everything works properly for you too. If the problem persists, please reach out through the in‑app live chat so our Member Service Center team can securely view your screen and help identify what’s causing the problem. We’re here to help.
Fix this
Response from developer
Thank you for your feedback. We strive to provide an easy and secure login experience. The app should allow you to log in again after you have logged out. We apologize that this isn't the experience you were having. If you continue to encounter this or other issues, we recommend using the live chat feature while in the app so one of our Member Service Center representatives can view your screen and address any unexpected behavior.
Great App!!
Response from developer
Thank you for your kind feedback. We’re committed to delivering modern, competitive digital banking backed by a team that’s always here to help. We appreciate you taking the time to share your experience.
