Peoples Gas Chicago User Reviews

Customer Experience

Positive experience54.3% of reviews
Neutral9.4% of reviews
Negative experience36.2% of reviews

~ Based on 138 written reviews from the US App Store.

What users say

Is Peoples Gas Chicago Safe?

Peoples Gas Chicago appears safe based on user ratings. AppsHunter Safety Score for Peoples Gas Chicago is 97/100.

This assessment is based on 38,737 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.1% of ratings point to a safe experience
1.9% of ratings suggest some concerns
1.0% of ratings point to a risky experience

~ Based on 34,870 App Store ratings for Peoples Gas Chicago.

Is Peoples Gas Chicago Legit?

Peoples Gas Chicago appears to be a legitimate app. AppsHunter Legitimacy Score for Peoples Gas Chicago is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Can’t make an appointment that is required

Get a notification for indoor appointment review to see meter. Can’t do it. Everyday for three months is full

horrible

please update this app AGAIN i’m so overwhelmed with how many bugs there are i cannot sign in i NEED to make a payment

Mrs. Geraldine Patla

I don’t know why I can’t acces my account

Randomly Logs You Out

App used to be solid until 3 weeks ago. Called support and they advised that “everyone is having the same issue” there was no timeline when the app would be fixed. I have to pay this bill and I know for a fact they are going to slap a late fee and not reimburse it even though it’s their fault. So annoying
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NEVER WORKS

I HAVE DELETED AND REDOWNLOADED SEVERAL TIMES. any time i try to log into the app it just spins and spins and spins and never loads. i have to go to my browser every month. fix your horrible app.

Servicio

Excelente servicio

Trash

Just updated the app. Now it’s saying I don’t have an account . Tried to recover log in info and it crashes every time. Ridiculous. Can’t log in which means peoples gas won’t get paid 🤷🏽‍♀️idc. should have left the app alone. Why does the cursor type from the right and not the left in the app? Just stupid ish!! Who
Updates an app and makes customers have to re-register their accounts…? Goofy ish
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Ugh

Peoples Gas is a total racket rip-off with horrible customer service. The app itself is fine.

Update doesn’t run

Customers were told to upgrade to the new app and the old one will no longer work. The updated app doesn’t work either. Don’t waste your time continually trying it.

The upgrade messed me up

I wasn’t able to log in because I got an upgrade alert. Now it won’t even let me log on

Stop working!! Since the upgrade

Since it updated it working

Oops. Doesn’t work.

The app was fine, People forced an upgrade, now it just says “Oops.”

Can’t pay my bill.

Can’t log in after update

Can not log in after update and keep saying try again later

Latest update

After updating to the latest version as I was reminded in an email, all I get is an "Oops." "Try again later."

Unable to sign in

I have done the update and cannot get in. I even restarted my phone.

Updated the app

Updated the app, but now absolutely CANNOT get in!!!!

M

Unable to sign in. Just a spinning circle.

Update

I updated app and still can’t sign in.

Today’s update

Now not working

Splash screen comes up, doesn’t work

Just downloaded the new app today Friday the 15th 2026.
Splash screen comes up.
It doesn’t give me an option to login.
Looks like something went wrong. Try again later.