Personal Creations Reviews: Is It Legit?

Name: Personal Creations
Rating: 4.9 (30010 reviews)

Personal Creations

PlanetArt

🛍️ Shopping

📷 Photo & Video

Customer Experience

Positive experience75.5% of reviews

Neutral6.9% of reviews

Negative experience17.6% of reviews

~ Based on 204 written reviews from the US App Store.

What users say about Personal Creations

Reviews of Personal Creations are mixed: the Shopping app is rated 4.9/5 from 30K App Store ratings. What users like most: easy to use, beautiful products. Top complaints: poor delivery and shipping, frustrating app experience. Summarized from real user reviews.

Positive things

⭐Easy to use
🎁Beautiful products
🕰️Great service
🎅Fantastic personalization
🎨High-quality gifts

Negative things

🚚Poor delivery and shipping
🤖Frustrating app experience
💬Lack of customer support
🔍Confusing ordering process
🔍Misleading pricing information

Is Personal Creations Safe?

Personal Creations appears safe based on user ratings. AppsHunter Safety Score for Personal Creations is 98/100.

This assessment is based on 30,010 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.4% of ratings point to a safe experience

1.5% of ratings suggest some concerns

1.2% of ratings point to a risky experience

~ Based on 30,010 App Store ratings for Personal Creations.

Is Personal Creations Legit?

Personal Creations appears to be a legitimate app. AppsHunter Legitimacy Score for Personal Creations is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Wonderful, generational gifts

I have been purchasing my grandchildren’s needlepoint Christmas stockings for over a decade from this company! The family considers them a tradition and an heirloom they will be handed down. I have never had an issue. And I greatly appreciate the discount code that they offer; with 10 grandchildren it has really helped! I highly recommend this company

love thos kids

17 days ago

Not happy

I’ve been a good customer- when choosing shipping for delivery I didn’t realize they would charge regular shipping as well as expedited! No way to change it at the end!

Molitor’s

18 days ago

Thank you

For making my life easier.

MDdoc4848

20 days ago

Personal Creations

Love the many objects you provide.

Kathy Gooch

a month ago

New App

New app is difficult to use

bbtapper

2 months ago

Very good

The app isn’t complicated, gives you a pre look at your personalised items.

Caleb kitt

2 months ago

Personal gifts

I was so pleased with my first purchase that I couldn't wait to order a couple of more gifts. I love being able to personalize things to make them special for my special people.

Verlander fan

3 months ago

Always Pleased

I am always happy with the items I’ve purchased.

Leezy

3 months ago

Mugs

I received these mugs for Christmas a couple of years ago, but my family has grown so I needed an upgrade! I was so happy to see you still had the exact same one available!

KTK81228

3 months ago

Shipping killing me

I’d buy more more often if the shipping wasn’t over 5 or 6 bucks but 12 bucks is like paying for a whole other item and the item I buy usually aren’t even priced by their actual cost so it’s a hard hit

J.Babi

3 months ago

Easy personalization

Easy to apply photos to mug

Prhd

3 months ago

Love this company

I have ordered several different things for my grandchildren and am very pleased with the quality and love that I can personalize what I purchase.

I'mSusan

3 months ago

Awful so disappointed

I have made two orders. Order 1 had to be reprinted and missed a very special occasion. I had to request a reprint which did arrive eventually but now there is photos of my family children lost somewhere. I have the app the benefit of the doubt and ordered again for father’s days. This order also has pictures of the family children on it as is no where to be found. I will have to request a reprint on the 4th July as that is the app policy. Absolutely ridiculous I will be deleting the app once my reprint has been sent. Would never recommend this app.

DisappointedDaisy88

4 months ago

Response from developer

We're so sorry to hear about the issues you've experienced with the delivery of your orders and appreciate your review. Delays and non-delivery are both quite rare - we find that typically they indicate the original order was returned to us, or otherwise damaged and discarded by the post. Of course, we understand both the time-sensitive nature, and importance of each item we send out. This is always something we're happy to help investigate, as well as resolve. Additionally, we'd like to help ensure your privacy concerns have been addressed. Please email our team at customercare@personalcreations.com and we'll gladly assist further. We look forward to hearing from you.

Pint glasses

Ordered two pint glasses that said “Wicked Cool Dad”. It was easy to play around with the font and layout when designing the glasses. They came on time as well!!!

Duckythedog100

4 months ago

Don’t waste your time

Shipping takes long and quality is not good and size is definitely not what it’s supposed to be, it runs smaller.
I ordered a T-shirt a insulated water bottle and a pen. It took about 3 weeks to get 2 of the items and it’s going on week 4 and I have not received my pen , I ordered everything with enough time to get here by Father’s Day doesn’t look like it’s going to happen. And when you to the site for help there isn’t any options that offer help for packages not received. No communication from them either. I would not order from here. I don’t know how they have good reviews.

raqee'sview

4 months ago

Response from developer

We are very sorry to hear about the delay, missing pen, and concerns with product size and quality. We understand how disappointing this is, especially with your order intended for Father’s Day. Please email us at customercare@personalcreations.com with your order details so we can look into this further. We apologize for the inconvenience and will forward your feedback to our team. We will do our best to see how we can help make this right.

Special

Lovely APP for individual special gifts - love it to bits

80 Doll

4 months ago

Rude agent

Tiana was very rude when I called about discount shipping charges.

rabiam

5 months ago

Double shipping

I’m spending a lot for a man who lost his son less than a year ago so this was a hard purchase I pay for expedited shipping to get it before his birthday and they charge me for the standard shipping and then charge me for the expedited shipping. that’s not the way it works. There’s one fee for expedited shipping. If I wasn’t so desperate to heal his heart I wouldn’t have ordered.

Suicide of a son