Misleading
I placed my order because it says free shipping but didn’t say I had surcharge. Then I placed the order I got text confirmation that my order was placed. I go to my order and nothing in the history and the items are still in my cart. Very disappointing the process to order took a while I had to call customer service because I didn’t want double charge.
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Calidad
Muchas opciones y diferentes precios,
Issues wjth App
I had to delete and re download the pottery barn app because I was trying to reset my password. I sent an email to reset, but when I clicked the “reset” link it would bring me to the app in a general log in screen not allowing me to reset my password. So I downloaded it so that it would take me to the web browser to reset. Then had to keep opening and hard closing the app because I could not get it to go to the shopping cart and pull up my cart properly. The screen seems to freeze on the prior screen. Very poor design / experience, not what I would expect from pottery barn / pottery barn kids
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Bedding
I have enjoyed the quality of each product I’ve ordered.
Love this store
Honestly the quality of everything I buy from Pottery barn kids is amazing . Also shopping online is easy and the site is appealing
