Misleading
I placed my order because it says free shipping but didn’t say I had surcharge. Then I placed the order I got text confirmation that my order was placed. I go to my order and nothing in the history and the items are still in my cart. Very disappointing the process to order took a while I had to call customer service because I didn’t want double charge.
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Calidad
Muchas opciones y diferentes precios,
Issues wjth App
I had to delete and re download the pottery barn app because I was trying to reset my password. I sent an email to reset, but when I clicked the “reset” link it would bring me to the app in a general log in screen not allowing me to reset my password. So I downloaded it so that it would take me to the web browser to reset. Then had to keep opening and hard closing the app because I could not get it to go to the shopping cart and pull up my cart properly. The screen seems to freeze on the prior screen. Very poor design / experience, not what I would expect from pottery barn / pottery barn kids
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Bedding
I have enjoyed the quality of each product I’ve ordered.
Love this store
Honestly the quality of everything I buy from Pottery barn kids is amazing . Also shopping online is easy and the site is appealing
Ms. Davis
I’m so happy with the site! Very excited to see what gifts I get for my baby registry!!!!!!
Baby.Gift
Great site for personalized Heirloom Baby Gift for First Baby
Quality products
The Beddingsfrom PB are quality and will lastv a long time. I love them. Pricey but if you are patient enough, they do go on sale
Problem checking out using app
In the PBK app I selected Venmo to check out and it would not go through. Yet I got no error message. I tried several times thinking it was a connection issue. When I called to get assistance I was told to order over the phone with a credit card or log out of my Pottery Barn Kids account and log back in. Since I had the money in Venmo, I chose to do that. What she didn’t tell me was that they no longer accepted Venmo as payment and that the option would disappear when I logged back in. I found that to be deceptive and a waste of my time. Why not just tell me?! I was able to use Venmo through Apple Pay but it shouldn’t have been so difficult. This will probably be my last purchase here. When you spend $200 to purchase one overpriced item, it should be worth effortless.
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It’s okay
I wish it was combined with Pottery Barn Teens so I could toggle back and forth. Also, in the cart it has Save For Later but it doesn’t look close to the item so I always save the wrong item for later. Last thing is that it doesn’t update items that are out of stock until you proceed to payment. I wish it told me items were running low so I would pull the trigger and purchase right away.
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So easy to shop the app
I will always love PBK. They have the cutest products.
A Dreamy World
A dreamy world for the needs of infant and kids in all ways, I’m a first time pregnant, through this app all the products and my wishlist helped me a lot to engage in upcoming parenting.
Easter
Absolutely the most adorable options!
The Best Bedding & More APP!!
I love the Pottery Barn Kids & Teen apps! They are so easy to use and it’s so easy to find what you’re looking for. Checking out is easy on the app and I’m that I found a cute sheet set!! I highly recommend this app!!
PB Kids
Love everything! Top quality.
Shipping fees
I think over a certain amount everything should be free shipping. I was going to purchase a wreath, but for some reason that didn’t qualify for free shipping so I took it out of my basket.
Not Just Pottery!!
Best selection for kids! Quality is great, and choices are numerous.
Grandmas favorite store
I have loved pottery barn kids / baby since my first grandaughter Victoria was born 24 years ago . My first purchase was her chair . I have purchased one for each of my grandchildren . Great gift!
Easy
Easy ordering and shipping directly to another address
Grand daughter
I have always loved PB. I love it even more now that I am blessed with my first grandchild !
