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CB2

CB2

Shopping, registry & design

885 ratings
15 reviews
With Ads
🌟 Lifestyle
🛍️ Shopping
Free
With Ads

Details

  • Released
  • Updated
  • January 2, 2024
  • September 30, 2026

Background Location Access

Developer

Crate and Barrel
✨Promote your app ✨
CB2 screenshot #1 for iPhone
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🎪3 happening
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About

Discover and shop for modern furniture and home decor with a focus on quality materials and timeless design. Explore exclusive collections, visualize items in your space using AR, and manage gift registries.

✓Streamlined shopping for modern furniture
✓Exclusive product collections
✓Augmented Reality (AR) tool to see furniture in your space
✓Create and manage gift registries
✓In-store item availability and care information
✓Store locator and directions
Show original description

What users say

Summarized from real user reviews of CB2. Based on 885 reviews and a 4.9/5 average, it highlights the 5 positives and 10 negatives reviewers mention most about this Shopping app.

Positive things

  • 💎Modern, affordable, and timeless design aesthetic
  • 👍Better than website experience for browsing
  • 💡Augmented reality feature for visualizing furniture
  • 🛍️Convenient mobile shopping experience
  • ✨High-quality, cohesive product selection

Negative things

  • 🐛AR 'View in my room' feature displays furniture in black space
  • 🐛Curbside pickup check-in functionality broken
  • 🐛Reviews section shows blank white space
  • 🐛Search functionality returns irrelevant results
  • 🐛Favorites and add-to-cart buttons frequently fail
  • 🐛Saved items disappear and get replaced by random items
  • 🐛iPad display is too small/not optimized
  • 🐛Cannot play background music while app is open
  • ⚠️App stability degraded after Summer 2024 redesign
  • ⚠️Inconsistent performance across features
See all reviews

What's New in CB2

2026.6

September 30, 2026

In our latest update, we’re making high-touch design guidance, effortless account access, and conscious shopping simpler than ever: - Instant Passkey Sign-In: Skip the password and log in instantly with Face ID or Touch ID for a faster, seamless, and ultra-secure experience. - Design Front & Center: We’ve elevated our navigation to give you easier access to Design Services. Connect with expert interior designers for free, while your saved Favorites are nested within Account. - Sustainable Shopping at a Glance: Look for new ESG indicators directly on product cards. Spotting eco-friendly materials and responsibly sourced items is now completely effortless! - Custom Fabric Promotions: Shopping custom upholstery? Fabric clearance pricing and enhanced sorting are now highlighted right on the product page and within the fabric drawer. - App Refinements: We also have our usual UI polishing, accessibility enhancements, and bug fixes to keep your shopping journey smooth.

More

Events

Read more about EARLY ACCESS: DESIGN LEGENDS
Event EndedSpecial Event

EARLY ACCESS: DESIGN LEGENDS

A DEDICATED EVENT FOR APP MEMBERS.

Jan 22, 2026 — Jan 23, 2026

Read More

Read more about EARLY ACCESS: FALL COLLECTION
Event EndedSpecial Event

EARLY ACCESS: FALL COLLECTION

EXCLUSIVE FIRST LOOK: See the new collection first

Sep 4, 2025 — Sep 5, 2025

Read More

Read more about EARLY ACCESS: LABOR DAY SALE
Event EndedSpecial Event

EARLY ACCESS: LABOR DAY SALE

BE THE FIRST TO SHOP.

Aug 20, 2025 — Sep 3, 2025

Read More

See All

User reviews

Most RecentHighest RatedLowest Rated

$60 Credit

I received many emails from CB2 urging me to use my $60 credit. I placed an order with my CB2 card as instructed and upon check out the credit was not reflected.
HolliehobbyHolliehobby

Response from developer

We are very sorry about this experience! If you could reach out privately, via live chat, SMS: 510.399.2206 or call us: 800.606.6252 with the order details, it will help us address your concerns. Thank you.

AR gone

The AR view in room feature has disappeared! I am at my wits end trying to troubleshoot my phone/ipad. Seems to be across all devices.
Tina MIAMITina MIAMI

Response from developer

We are so truly sorry for the frustration this has caused! We completely understand how annoying it is when a key feature like AR "View in Room" disappears—especially after you took the time to troubleshoot it across both your phone and iPad. We wanted to let you know that our technical team has been notified and is actively working on a fix right now to restore the AR view across all devices as quickly as possible. Thank you so much for bringing this to our attention and for your patience while we get this sorted out for you!

Excelente

10
Ernandes nandeErnandes nande

Response from developer

Hello, Thank you for your 5-star rating! We truly appreciate your support and are glad you had a positive experience. - Michele

“View in my room” does not work

Although it’s great, they have an AR feature to view a piece of furniture in my room, it simply does not work. All I see is the furniture floating in black space. My app is up-to-date and it just doesn’t work.
Bseblgrl3Bseblgrl3

Response from developer

Thank you for sharing this feedback with us. We’re sorry to hear the "View In My Room" AR feature isn’t working as expected and understand how frustrating that must be. We’ve notified our team to look into the issue, and we truly appreciate you bringing it to our attention. -Christina

Curbside pickup never works

I love cb2 but hate the fact that curbside pickup never works on the app. I can never check in & always have to end up calling the store waiting 20 minutes for my curbside order which defeats the purpose of
AhleysAhleys

Response from developer

Hi Ahleys, thanks for taking the time to provide your feedback about the Curbside Pickup function on our CB2 App. We are sorry to hear the process did not work well, and we'll share this with our development team. Your comments help us to improve the functionality for customers. Thank you! -Lori

See 10 more reviews

Developer apps

Crate & Barrel
Crate & Barrel

Furniture, Registry & More

🛍️ Shopping

(14K)

Free
With Ads
See developer apps

User experience

🐞

Reported Bugs

8 issues

AR feature shows furniture floating in black space instead of room view

Bug

Curbside pickup check-in does not work

Bug

Reviews section displays blank white space

Bug

Search returns irrelevant products for basic keywords

Bug

Add to cart and favorites buttons malfunction intermittently

Bug

Saved items disappear and are replaced by unselected items

Bug

App crashes or freezes when loading cards

Bug

iPad display renders app content too small

Bug
✨

Requested Features

4 requests

Ability to delete saved lists and clear clutter

Feature

iPad optimization for better display scaling

Feature

Background music/audio app compatibility

Feature

Improved autofill for login from website

Feature

FAQ

What does the CB2 app offer?

The app provides a streamlined shopping experience for modern furniture and home decor. You can explore exclusive collections, use an AR tool to visualize items in your space, create and manage gift registries, find store information, and check item availability.

How can I see if furniture will fit in my home?

The app features an easy-to-use Augmented Reality (AR) tool. This allows you to see how furniture and decor items will look in your actual space before making a purchase, helping you make informed design decisions.

Is the app free to use?

Yes, the app is free to download and use. While the app itself is free, purchases made through the app for furniture and decor are paid transactions. There are no upfront costs to access the shopping features or the AR tool.

What is the registry experience like?

The app offers a comprehensive gift registry experience. You can easily create, customize, and edit your registry. You'll receive real-time alerts when gifts are purchased, and you can scan barcodes in-store to add items. Registry members also receive a 15% discount on their registry items for 6 months after their event.

Can I find store information through the app?

Yes, the app includes a store locator feature. You can find your nearest CB2 store, get directions, and view store hours. It also helps you determine if an item is displayed at your local store and provides care information for products.