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CB2

CB2

Shopping, registry & design

928 ratings
16 reviews
With Ads
🌟 Lifestyle
🛍️ Shopping
Free
With Ads

Details

Released
January 2, 2024
Updated
October 19, 2026

Background Location Access

Developer

Crate and Barrel
✨Promote your app ✨
CB2 screenshot #1 for iPhone
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🎪3 happening
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❓5 answered
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About

Discover and shop for modern furniture and home decor with a focus on quality materials and timeless design. Explore exclusive collections, visualize items in your space using AR, and manage gift registries.

✓Streamlined shopping for modern furniture
✓Exclusive product collections
✓Augmented Reality (AR) tool to see furniture in your space
✓Create and manage gift registries
✓In-store item availability and care information
✓Store locator and directions
Show original description

What users say about CB2

Reviews of CB2 are mixed: the Shopping app is rated 4.9/5 from 928 App Store ratings. What users like most: modern, affordable, and timeless design aesthetic, better than website experience for browsing. Top complaints: AR 'View in my room' feature displays furniture in black space, curbside pickup check-in functionality broken. Summarized from real user reviews.

Positive things

  • 💎Modern, affordable, and timeless design aesthetic
  • 👍Better than website experience for browsing
  • 💡Augmented reality feature for visualizing furniture
  • 🛍️Convenient mobile shopping experience
  • ✨High-quality, cohesive product selection

Negative things

  • 🐛AR 'View in my room' feature displays furniture in black space
  • 🐛Curbside pickup check-in functionality broken
  • 🐛Reviews section shows blank white space
  • 🐛Search functionality returns irrelevant results
  • 🐛Favorites and add-to-cart buttons frequently fail
  • 🐛Saved items disappear and get replaced by random items
  • 🐛iPad display is too small/not optimized
  • 🐛Cannot play background music while app is open
  • ⚠️App stability degraded after Summer 2024 redesign
  • ⚠️Inconsistent performance across features
See all reviews

What's New in CB2

2026.7

October 19, 2026

- More Ways to Personalize: Make it yours. You can customize and personalize items directly within the app with updated styling, options, and preferences. - Bug Fixes & Performance Enhancements: Squashed bugs and streamlined under-the-hood performance for a faster, smoother experience.

More

Events

Read more about The Nina Garcia Collection
Event EndedSpecial Event

The Nina Garcia Collection

An exclusive first look in the CB2 app

Oct 28, 2026 — Oct 29, 2026

Read More

Read more about EARLY ACCESS: DESIGN LEGENDS
Event EndedSpecial Event

EARLY ACCESS: DESIGN LEGENDS

A DEDICATED EVENT FOR APP MEMBERS.

Jan 22, 2026 — Jan 23, 2026

Read More

Read more about EARLY ACCESS: FALL COLLECTION
Event EndedSpecial Event

EARLY ACCESS: FALL COLLECTION

EXCLUSIVE FIRST LOOK: See the new collection first

Sep 4, 2025 — Sep 5, 2025

Read More

See All

User reviews

Most RecentHighest RatedLowest Rated

Disappointing experience

After a brief virtual meeting with a design team member, I received an invoice for nearly $10,000 that didn't reflect several things I asked for. When I explained what wasn't working and asked for a room designed around our style, I got a list of links instead. I then contacted customer service by text to cancel the pending order and ask about working with a different design team. They couldn't find the order and referred me back to the website. We've spent a lot with CB2 over the years, and this was far below the service we've had before.
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TOtakes one to know one(?)

Response from developer

We are truly sorry about this experience and understand your frustration! If you could reach out privately, via live chat, SMS: 510.399.2206 or call us: 800.606.6252 with the order details, it will help us address your concerns. Thank you.

$60 Credit

I received many emails from CB2 urging me to use my $60 credit. I placed an order with my CB2 card as instructed and upon check out the credit was not reflected.
HHolliehobby

Response from developer

We are very sorry about this experience! If you could reach out privately, via live chat, SMS: 510.399.2206 or call us: 800.606.6252 with the order details, it will help us address your concerns. Thank you.

AR gone

The AR view in room feature has disappeared! I am at my wits end trying to troubleshoot my phone/ipad. Seems to be across all devices.
TMTina MIAMI

Response from developer

We are so truly sorry for the frustration this has caused! We completely understand how annoying it is when a key feature like AR "View in Room" disappears—especially after you took the time to troubleshoot it across both your phone and iPad. We wanted to let you know that our technical team has been notified and is actively working on a fix right now to restore the AR view across all devices as quickly as possible. Thank you so much for bringing this to our attention and for your patience while we get this sorted out for you!

Excelente

10
ENErnandes nande

Response from developer

Hello, Thank you for your 5-star rating! We truly appreciate your support and are glad you had a positive experience. - Michele

“View in my room” does not work

Although it’s great, they have an AR feature to view a piece of furniture in my room, it simply does not work. All I see is the furniture floating in black space. My app is up-to-date and it just doesn’t work.
BBseblgrl3

Response from developer

Thank you for sharing this feedback with us. We’re sorry to hear the "View In My Room" AR feature isn’t working as expected and understand how frustrating that must be. We’ve notified our team to look into the issue, and we truly appreciate you bringing it to our attention. -Christina

See 11 more reviews

Developer apps

Crate & Barrel
Crate & Barrel

Furniture, Registry & More

🛍️ Shopping

(14K)

Free
With Ads
See developer apps

User experience

🐞

Reported Bugs

8 issues

AR feature shows furniture floating in black space instead of room view

Bug

Curbside pickup check-in does not work

Bug

Reviews section displays blank white space

Bug

Search returns irrelevant products for basic keywords

Bug

Add to cart and favorites buttons malfunction intermittently

Bug

Saved items disappear and are replaced by unselected items

Bug

App crashes or freezes when loading cards

Bug

iPad display renders app content too small

Bug
✨

Requested Features

4 requests

Ability to delete saved lists and clear clutter

Feature

iPad optimization for better display scaling

Feature

Background music/audio app compatibility

Feature

Improved autofill for login from website

Feature

FAQ

What does the CB2 app offer?

The app provides a streamlined shopping experience for modern furniture and home decor. You can explore exclusive collections, use an AR tool to visualize items in your space, create and manage gift registries, find store information, and check item availability.

How can I see if furniture will fit in my home?

The app features an easy-to-use Augmented Reality (AR) tool. This allows you to see how furniture and decor items will look in your actual space before making a purchase, helping you make informed design decisions.

Is the app free to use?

Yes, the app is free to download and use. While the app itself is free, purchases made through the app for furniture and decor are paid transactions. There are no upfront costs to access the shopping features or the AR tool.

What is the registry experience like?

The app offers a comprehensive gift registry experience. You can easily create, customize, and edit your registry. You'll receive real-time alerts when gifts are purchased, and you can scan barcodes in-store to add items. Registry members also receive a 15% discount on their registry items for 6 months after their event.

Can I find store information through the app?

Yes, the app includes a store locator feature. You can find your nearest CB2 store, get directions, and view store hours. It also helps you determine if an item is displayed at your local store and provides care information for products.