Providence RI ROCKS!
I love everything about West Elm, but what I really love is the staff at the Providence, RI location! Everyone there is professional, friendly, kind and knowledgeable. They have helped me pick the perfect pieces to help make my home, warm, comfy, sleek and beautiful! Thanks PVD West Elm staff! You’re the best!!
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Cart is Broken
The cart retains all of the products I’ve ever added even after removing them or saving for later. So if I want to actually buy anything I have to go through the same list of 12 old products I have already removed 50 times prior. Even things I’ve actually purchased. I’ve deleted and reinstalled app, signed out - on the web and app. Nothing works.
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App only slightly less annoying than the website
Ordering from any Pottery Barn store is a nightmare because of their website and app performance, especially on Apple devices. I’m challenged not to throw my computer/phone with each purchase.
Love West Elm - app is buggy
Absolutely love, West Elm and spend an embarrassing amount of time on this app. However, it is buggy and can be frustrating.
Great Quality
I’ve ordered many items from West Elm. I love the materials and quality of the craftsmanship. Will buy from them again.
