Cart Issues
Even after the latest update, my app’s cart adds everything I have removed back into it everytime I open and close the app. Essentially, if I want to purchase something I need to manually remove many, many items that continuously reappear back into the cart. This has been a problem all summer & is enough of an annoyance that I won’t order anything from West Elm anymore until it’s fixed.
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Easy to navigate
Super easy to navigate, see and redeem rewards and shop
Good form and quality
Hi! Long time WE fan, can always count on the purchases I make to be beautiful and functional. Excited for my new organic cotton sheets! PS I have an organic waffle weave WE robe that is 12 years old and still holds its shape and color.
Providence RI ROCKS!
I love everything about West Elm, but what I really love is the staff at the Providence, RI location! Everyone there is professional, friendly, kind and knowledgeable. They have helped me pick the perfect pieces to help make my home, warm, comfy, sleek and beautiful! Thanks PVD West Elm staff! You’re the best!!
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Cart is Broken
The cart retains all of the products I’ve ever added even after removing them or saving for later. So if I want to actually buy anything I have to go through the same list of 12 old products I have already removed 50 times prior. Even things I’ve actually purchased. I’ve deleted and reinstalled app, signed out - on the web and app. Nothing works.
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