Joss & Main vs West Elm
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Joss & Main
Discover and shop for furniture and home decor with this app. Browse shoppable rooms, save favorite items, and virtually preview products in your space. Access exclusive deals, read reviews, and track orders.
- Browse shoppable rooms
- Save favorite finds
- Virtual product preview
- Exclusive offers and sales
- Customer reviews with photos
- In-app order tracking
Read full descriptionHide full description
At Joss & Main, we believe that style is what you make it – so make it yours with our app. Download now to get inspired by our contemporary and classic home aesthetic. Here, you can save on furniture and decor when shopping new arrivals, sales, and deals in the app: Browse thousands of shoppable rooms – living rooms, bedrooms, bathrooms, kitchens, and more. Make decorating lists to save your favorite finds. Preview products in your home (virtually!) with View in Room. Get exclusive offers and reminder notifications for major sales. Read real customer reviews with photos. Discover decorating ideas and shopping guides from our style team. Shop new arrivals every month. Unlock free shipping on orders over $35.* Check on orders and shipping statuses in real time with in-app tracking. Feeling inspired to start decorating? Download our app now. We’re always changing things up so you can discover furniture and home decor deals with every shopping experience. Plus, get free shipping on so many home products: rugs, sofas, tables, lighting, pillows, and more. Whatever you need, use the Joss & Main app to make it yours.
West Elm
Discover the latest home decor arrivals and seasonal inspiration. Create and manage your wedding registry easily, and get expert design advice for your dream space. Shop curated room looks and receive personalized recommendations.
- Discover latest arrivals
- Seasonal inspiration
- Wedding registry management
- Virtual design help
- Shop by room
- Personalized recommendations
Read full descriptionHide full description
The West Elm app brings modern furniture, home décor, inspiration, and effortless shopping together in one place. Discover furniture, rugs, lighting, bedding, and décor designed to help you create a home that's uniquely yours. Shop kids furniture and décor to create a dream space for your children. From expert Design Services to Wedding Registry and personalized inspiration, the app makes it easy to shop, design, and celebrate life's biggest moments. Here's what you can do with the app: • Discover More: Be the first to shop new arrivals, seasonal collections, and fresh design inspiration. • Wedding Registry: Create, manage, and update your wedding registry anytime, anywhere. • Design Services: Book a virtual or in-store design consultation to bring your vision to life with personalized expert guidance. • Shop by Room: Explore curated looks for every room and shop complete spaces with ease. • Picks Just for You: Receive personalized recommendations based on your style and shopping history. About West Elm: Since 2002, West Elm has been creating modern furniture and home décor with exceptional quality and timeless style. Our designers craft thoughtfully designed collections that help you create spaces you'll love for years to come.
Screenshots
Verdict
Joss & Main and West Elm both sit at 4.9 stars, but that hides the real split: 68% of Joss & Main's written reviews are positive against 30% of West Elm's. Joss & Main also leads on update cadence (weekly vs every 3 weeks) and ratings volume (65K vs 5.2K). West Elm's advantage is monetization model (free vs free with in-app purchases) and iOS requirement (16.0 vs 18.0). On price, rating, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.9 for Joss & Main against 4.8 for West Elm. That said, the two scores are not equally well evidenced: Joss & Main has 65K ratings behind it against 5.2K, so its average is the more settled of the two. Written reviews are what separate them: 68% of Joss & Main's written reviews are positive against 30% of West Elm's.
Joss & Main ships an update weekly, West Elm every 3 weeks. The most recent releases landed on September 24, 2026 and September 20, 2026 respectively.
| Parameter | Joss & Main | West Elm |
|---|---|---|
| Price | Free | Free |
| Rating | 4.9 (65K ratings) — better | 4.8 (5.2K ratings) |
| Positive reviews | 68.3% of reviews — better | 30.3% of reviews |
| Number of ratings | 65K — better | 5.2K |
| Update frequency | Weekly — better | Every 3 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone, iPad — better | iPhone |
| Requires iOS | 18.0 | 16.0 — better |
| Further details — not scored | ||
| Size | 280 MB | 257 MB |
| Age rating | 4+ | 4+ |
| Developer | Wayfair LLC | Williams-Sonoma, Inc. |
Customer experience
Joss & Main
West Elm
User reviews
Joss & Main
From 65K App Store ratingsWhat we love
- 🚀 Great selection and variety
- 💰 Competitive prices and sales
- 📦 Fast and reliable shipping
- 👍 User-friendly website and app
- 🤝 Excellent customer service
Room to improve
- 🐛 Occasional technical issues with app and website
- 💲 Inconsistent pricing and lack of transparency
- 🕰️ Delayed or missing deliveries
West Elm
From 5.2K App Store ratingsWhat we love
- 👍 Excellent customer service
- 🚀 Quality and style of products
- 💡 Free swatch samples
- 🤩 Unique and beautiful designs
Room to improve
- 🐛 Frequent app crashes and freezes
- 🔍 Poor search and navigation functionality
- 🛒 Issues with cart and saved items
- ⏰ Long delivery times and order delays
- 🔌 Buggy and unresponsive app performance
Bugs and requests
Joss & Main
Reported bugs
3 issues- Checkout process problems
- Incorrect product information display
- Saved items not syncing properly
Requested features
3 requests- Improved search and filtering options
- Better integration between app and website
- More detailed product information and dimensions
West Elm
Reported bugs
4 issues- App crashes when trying to return items
- Inability to link rewards account
- Saved items disappearing from cart
- Shipping and delivery information not accurate
Requested features
4 requests- Add AR view in room feature
- Improve product reviews and ratings
- Allow opting out of promotional emails
- Fix login and account management issues
In-app purchases
Joss & Main
No in-app purchases
West Elm
No in-app purchases
