Difficult to navigate. Keep spending more and more
I bought the gold package then went to the outside site as directed. I made my videos. One for naughty because well not behaving. Then I made one for nice because hope rings eternal and I wanted to be able to give him a positive one when his behavior improved. I spent another $2.99 to share it so his mom could play it for him but now it wants another $9.99 for ANOTHER upgrade. I should have done what I’ve done every year and written the letter myself and used the PNP.
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No sound!
No sound at all. Crappy
Not worth it!
Wouldn’t even play the video, refreshed it and it said we can no longer play the video!
Bad
It did not let me watch the video
Splendid!
This app is amazing for kids under 7 but I think it will work until they find out the truth about him. I showed this to my brother and he started crying for more,honestly this is better than portable North Pole. The video involves a picture of the child on a secret rooms wall. On the wall for the nice list. You can also check the pernounciation of your child’s name and the video from the elf’s are so cute! And you get different story’s for your kid
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Absolute garbage
Seems dodgy and expensive.
Could not even watch the video
I went through the steps to set up a video then waiting hours for it to be ready. Then I tap the play button, and I cannot even watch it. It doesn’t work and doesn’t start playing. It says I have 3 views left.
Review
It loved how personalized it was! But on the other hand you can’t share the videos which is a huge down side.
Not paying this!
A lot of free apps out there. Nice try though!
Not worth the effort
To need to download the app and wait instead of other browser ones that are instant was a bit of a pain. But then the sound wouldn’t play despite sound working with everything else. From experience with other apps, anyone with young kids knows they want to watch videos more than once. To only have 3 views is a little silly. Maybe make it 3 days it can be open instead.
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Don’t pay a penny
Paid to receive the video quicker.... I didn’t get the video quicker. I want my money back.
Magical
My daughter loved it her face lit up the whole time amazing
Terrible
My experience could not have been worse. It’s just a scam to get you to buy things and apparently you have to pay to HEAR the message because there’s no sound!!
Took forever
Poor quality no sound don’t waste time
So annoyed
Paid the $2.99 to get my video sooner and it took the money and I still have not received the video. Did I just get robbed?
💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩
WASTE OF TIME
My child couldn’t even view the video in free version
Well that was a waist of time. My son didn’t even get to see video because I previewed it twice before showing him and the video couldn’t be viewed again. It didn’t even clearly state that you would have 2 views! :(
Challenging and time consuming
I’ve done the platinum pkg. for my grandchildren now 3 years in a row and it has been a challenge every time. Platinum includes everything and yet I’ve been charged for extra items. It’s frustrating as now they anticipate the Santa package, video and call. I like the Christmas Eve. video which is new, but wish it was more creative and choices in themes. Maybe videos should have a few options, but more age appropriate for each. The most frustrating process about doing this as a grandparent, is telling the parents what to expect, what to do and when. Maybe a list of steps, 1,2,3,4 etc. to complete in order for each category of purchase may make it more user friendly and once completed the whole thing lined out to send to the parents for the children. This way the parents can plan, download and be prepared for the phone call without the child missing the first part. And the Santa package should be sent out even if the following steps have not yet been completed as they are only viral set-ups. Once charged, the Santa Box should be sent out immediately. All questions can not be answered via text. A phone number should be available to answer some basic questions when an individual gets stuck at some part especially since these are keepsakes and spending $150.00 on only 2 grandchildren with more to come for these gifts. It’s been frustrating and my grand babies still have not received their Santa package 12/23/18.
Love all the ideas, yet feel maybe you’ve grown to fast to keep up with demands as well as changes and variety should take place if done by ages. Example, Santa package have specifics for age groups 1-2, 3-4, 5-6, 7-8, 9-10 year olds etc. The basics could be the same, but to carry on the tradition, 10 of the exact same bells may need some variety for example. Though I love the bells. Even if just in size, style and shape. I’m sure it would cost more but I’d be willing to incur the extra cost for their collection. Little puzzles as they grow with Santa’s picture. Many ways to change things up. Name things with siblings to be inclusive or have grandparent, Auntie and/or Uncle packages?! But please first make all user friendly for some not so experienced people as others on the computer.
Love all the ideas, yet feel maybe you’ve grown to fast to keep up with demands as well as changes and variety should take place if done by ages. Example, Santa package have specifics for age groups 1-2, 3-4, 5-6, 7-8, 9-10 year olds etc. The basics could be the same, but to carry on the tradition, 10 of the exact same bells may need some variety for example. Though I love the bells. Even if just in size, style and shape. I’m sure it would cost more but I’d be willing to incur the extra cost for their collection. Little puzzles as they grow with Santa’s picture. Many ways to change things up. Name things with siblings to be inclusive or have grandparent, Auntie and/or Uncle packages?! But please first make all user friendly for some not so experienced people as others on the computer.
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George
Asking for money after registration completion, no money mentioning before that. Avoid if you are not prepared to pay!
Bait and Switch
Fees, Fees, and more Fees!!! Be upfront with your Fees! Don’t waste my efforts and time!!!
