Good hardware, but needs Multi-User/Family Sharing ASAP
Our three scales and the app have been helpful, but the current login system is a massive hurdle for multi-person households.
Because the app only allows Apple or Google SSO (no standard email/password option), family members are forced to share their core Google or Apple credentials just to view the data. This creates a severe security and privacy risk. Furthermore, when multiple family members try to use the same login, they are constantly kicked out and logged out.
To fix this bottleneck, please consider implementing one of these standard fixes:
1. The "Invites" Model: Let each family member log in via their own personal SSO account, and allow the primary owner to send an email invitation to "Share Device" (similar to the "Share My Dog" feature in your GPS tracker app).
2. Apple Family Sharing / Google Family Link: Integrate native cloud-sharing frameworks so members of the same digital family group can automatically view the same account instance.
3. Email/Password Fallback: Allow a standalone login so families can safely share a dedicated pet-care password without compromising their personal master accounts.
Monitoring cat health should be a team effort for a family. Please update the user architecture to support multi-device syncing!
Because the app only allows Apple or Google SSO (no standard email/password option), family members are forced to share their core Google or Apple credentials just to view the data. This creates a severe security and privacy risk. Furthermore, when multiple family members try to use the same login, they are constantly kicked out and logged out.
To fix this bottleneck, please consider implementing one of these standard fixes:
1. The "Invites" Model: Let each family member log in via their own personal SSO account, and allow the primary owner to send an email invitation to "Share Device" (similar to the "Share My Dog" feature in your GPS tracker app).
2. Apple Family Sharing / Google Family Link: Integrate native cloud-sharing frameworks so members of the same digital family group can automatically view the same account instance.
3. Email/Password Fallback: Allow a standalone login so families can safely share a dedicated pet-care password without compromising their personal master accounts.
Monitoring cat health should be a team effort for a family. Please update the user architecture to support multi-device syncing!
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Constant log outs and errors
Constantly logging me out and for the last 24 hours throws an error during login and kicks me back out. Really putting the k in quality here.
Wonderful
This is such a game changer for tracking our kitties. It would be great if we could add our own notes such as when they do urinate or defecate outside the litter box however.
Poor app design
I don't know why a company as large as Purina can't find programmers to make an app that works. I've been using this for about a year. Why does this app keep signing people out of the app and then having to log in again every few weeks? It is beyond frustrating.
Logs out all the time
The constant log outs and pop ups are infuriating
