Not easy to navigate from a phone. When I click on past appts except to get data from that appt.
Not great from a cellphone. Too many clicks to get the notes from a past appointment
Text
It’s hard to read the text in the light orange boxes
Awful
Downloaded it for the same reasons as everyone else. Set up my account - and just continues to say “oops something went wrong” I’ve deleted and redownloaded. I’ve reset my phone. Unsure how to fix this but really inconvenient
One if the BEST !
Michigan City Animal Hospital has been one of the best in the area for our dog. The service and their grooming deserve 10 stars. But there is only five. 😳
Love crossroads
All the staff from the front checking in to the back with the Technician and the Dr, they are all the best and so caring and nice. Been coming to this vet clinic for 25 or more years, wouldn’t got or trust any other vet clinic with all my fur babies.. Isabel(Izzy) Hutchinson and family.
App problems
I’ve tried several times following the prompts that it told me to do
As per my veterinarian
I’m downloading this and can’t get onto to use it
Not really user-friendly is it?
As per my veterinarian
I’m downloading this and can’t get onto to use it
Not really user-friendly is it?
Additional pets
There is no way to add pets who are registered
New app
I love the new app!!
The Best Veterinary Practice
Everyone is kind and friendly.
Dr Dalton is a rock star🐾
Dr Dalton is a rock star🐾
Full of glitches
This app is full of glitches and does not work well. Many of the fields like the password and your pet's birthday etc. are highlighted in yellow and the text is white which makes impossible to see. Don't they test this before making it a feature? Also when I tried to upload my pet's photo it kept saying the file was invalid, which makes no sense because it's just a regular photo in my phone that uploaded easily into other pet-related apps. And, I would enter information into various fields, click Save, and then find the information was not saved.
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Response from developer
Hi Mehgzee, thank you for the detailed feedback — we're really sorry for the frustrating experience! A few things here we'd love to dig into with you: The yellow fields with white text is likely a color customization set by your veterinary hospital — while we provide default colors, practices can customize the app's appearance, and it sounds like something may be off on their end. We'd love to identify your clinic and work with them to get that fixed. For the photo upload and saving issues, we haven't had other reports of these, so we'd love to troubleshoot with you directly to understand what's happening. Please reach out to us at support@mwiah.com, and we'll prioritize getting all of this resolved for you!
Doesn’t let me change password
I presss submit and it just refreshes the page
New Users
I’m new to the app. Twice the vet’s office had to reset my account. I followed all instructions. Once I get to the “Please read the terms and conditions” page and I check of to accept the terms, it does not allow me to go any further. At first I thought I did something wrong. Secondly, I deleted the app and re-download it. I followed all instructions and end up in the same situation. Not even the vet’s office could figure this out. It is confirmed that this is an app issue. This is terrible & discouraging for new and present pet owners. The last update was a week ago and did not bring any relief to all those waiting to use the app. Unfortunately it’s useless at this point.
UPDATE: I reached out to support by email and fixed the problem. I’m pleased with supports quick response and was able to help. Love the app! Wonderful features and friendly.
UPDATE: I reached out to support by email and fixed the problem. I’m pleased with supports quick response and was able to help. Love the app! Wonderful features and friendly.
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Response from developer
Thank you for the updated review. We're glad the issue was resolved.
New Users
I’m new to the app. Twice the vet’s office had to reset my account. I followed all instructions. Once I get to the “Please read the terms and conditions” page and I check of to accept the terms, it does not allow me to go any further. At first I thought I did something wrong. Secondly, I deleted the app and re-download it. I followed all instructions and end up in the same situation. Not even the vet’s office could figure this out. It is confirmed that this is an app issue. This is terrible & discouraging for new and present pet owners. The last update was a week ago and did not bring any relief to all those waiting to use the app. Unfortunately it’s useless at this point.
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Won't let me download
I have been trying to download this app for 40 mins but every time I do so it ask me to put in a credit card or ask for my password.
Bad
Cant find my email or phone, cant find any vets in my town. Will not let me reset anything. Worthless!
Horrible
Trying to add a new pet in the app and it gives me nothing. Only thing I can do is edit the current pet. Sure wish my Vet Clinic would have stayed with the other app. It you are looking at this for your clients… don’t.
18+?
I like the app a lot but why is it suddenly 18+?
Unimpressed
This app does not let me enter vaccinations provided by different vets. I’m struggling to see how this app is supposed to be useful if it can’t house all the information about my dog in one location. It also will not let me update basic information like my cell phone. Seems very buggy. I probably will not continue using it.
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Unhappy!
Downloaded, email confirmation, sign in page, and then nothing. Removed Immediately.
Such a time saver!
This is a great way to keep track of all my pet stuff
