Don’t understand the good reviews
I don’t understand the good reviews. It doesn’t let me update the information, it doesn’t show my upcoming appointment and when I saved the email and password it populates in the wrong place
Good but could be better
Happy with the features that are available, but would love it if information such as lan results & notes from previous appointments was available.
Missing the most important part
I appreciate being able to see when my pet is due for vaccinations and such, but I’d really like to be able to have a list of their current vaccinations and immunizations as that is what boarding and grooming businesses really need and look for. Can we have that added to the app?
No Medical or Vaccination record access = Useless.
The title says it all. This comes from hiring too many people who do not know the meaning of the word, “panoptic.”
PetPage
Would love to use this app but when I open it there is a big rectangle that hides most of the app wanting me to do something about the push notifications.
Can’t book appointment
Trying to book exam, press button and nothing happens
Not as advertised. Fails to meet basic needs.
This app fails to delivers key things that it says it does and what my vets office says it has. Medical records. No way to see my pets history or share it with daycare facilities or boarders. Without that it’s just a sales tool to buy prescriptions and book appointments. Which also do not have a record of what the appointment is/was for.
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Time consuming and limited use
This app is a serious downgrade from the previous app used by my Vet. Having to sign a consent form to make an appointment every time after already signing up for the app and being customer is ridiculous. I should be able to set my preference as email or telephone contact and not be required to reset it every time. You can see from the programming of the user interface, but it is also not a polished app. There are several code related titles visible. And the fact that you required to do the consent form every time means the app is not storing information. Then I can no longer make the required appointments I was able to with previous apps. Required to call the vet to make appointments every time. Additionally the app did not transfer my account information completely. It did not maintain my reminders or notifications for vaccines that previous apps provided. The app updated to include one of my dead pets and then sent me reminders for them.
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Not easy to navigate from a phone. When I click on past appts except to get data from that appt.
Not great from a cellphone. Too many clicks to get the notes from a past appointment
Text
It’s hard to read the text in the light orange boxes
Awful
Downloaded it for the same reasons as everyone else. Set up my account - and just continues to say “oops something went wrong” I’ve deleted and redownloaded. I’ve reset my phone. Unsure how to fix this but really inconvenient
One if the BEST !
Michigan City Animal Hospital has been one of the best in the area for our dog. The service and their grooming deserve 10 stars. But there is only five. 😳
Love crossroads
All the staff from the front checking in to the back with the Technician and the Dr, they are all the best and so caring and nice. Been coming to this vet clinic for 25 or more years, wouldn’t got or trust any other vet clinic with all my fur babies.. Isabel(Izzy) Hutchinson and family.
App problems
I’ve tried several times following the prompts that it told me to do
As per my veterinarian
I’m downloading this and can’t get onto to use it
Not really user-friendly is it?
As per my veterinarian
I’m downloading this and can’t get onto to use it
Not really user-friendly is it?
Additional pets
There is no way to add pets who are registered
New app
I love the new app!!
The Best Veterinary Practice
Everyone is kind and friendly.
Dr Dalton is a rock star🐾
Dr Dalton is a rock star🐾
Full of glitches
This app is full of glitches and does not work well. Many of the fields like the password and your pet's birthday etc. are highlighted in yellow and the text is white which makes impossible to see. Don't they test this before making it a feature? Also when I tried to upload my pet's photo it kept saying the file was invalid, which makes no sense because it's just a regular photo in my phone that uploaded easily into other pet-related apps. And, I would enter information into various fields, click Save, and then find the information was not saved.
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Doesn’t let me change password
I presss submit and it just refreshes the page
New Users
I’m new to the app. Twice the vet’s office had to reset my account. I followed all instructions. Once I get to the “Please read the terms and conditions” page and I check of to accept the terms, it does not allow me to go any further. At first I thought I did something wrong. Secondly, I deleted the app and re-download it. I followed all instructions and end up in the same situation. Not even the vet’s office could figure this out. It is confirmed that this is an app issue. This is terrible & discouraging for new and present pet owners. The last update was a week ago and did not bring any relief to all those waiting to use the app. Unfortunately it’s useless at this point.
UPDATE: I reached out to support by email and fixed the problem. I’m pleased with supports quick response and was able to help. Love the app! Wonderful features and friendly.
UPDATE: I reached out to support by email and fixed the problem. I’m pleased with supports quick response and was able to help. Love the app! Wonderful features and friendly.
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