Poor shop experience
I went into Kilmarnock today specifically to buy worming tablets for my dog , only to be told that no-one authorised to sell them was in store . The young guy who served me was very pleasant , I have no issues with any of the staff but it was frustrating as I have just managed to order it online so that seems strange .
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Slow and clunky
Thankfully the shop is ok, but the app is slow and clunky
Happy, smiling staff
Every time I go into the store the staff are always smiling and go the extra mile.
Don’t bother
It would have been quicker for me to have got in the car and drove the 30 minutes to my nearest store, the app kept freezing and then repeatedly asked me to verify my card which I did at least 7 times only for the app to then freeze up again. Finally decided to use the loathed PayPal but at least it went through. If you are of a nervous disposition I suggest you visit the store rather than go through the stress of using the app
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Too many ad notifications
Regular advertising notifications you cannot disable = lost customer.





