PFA FACT

PFA FACT

Patient Communication Tool

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Free

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Released
September 13, 2026
Updated
September 28, 2026
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About

PFA FACT is a communication tool for patient interaction with Patient Funding Alternatives' Patient Advocates by utilizing features such as document verification and upload, case status, and secure communications. To use this application you must have an active case with Patient Funding Alternatives.
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What's New in PFA FACT

1.0.1

September 28, 2026

We've made several improvements to help you better track your application and stay informed throughout the enrollment process: New Application Status & Next Steps - Stay updated on your application's progress with our new Application Status feature. You'll also see clear Next Steps to help you understand what actions are needed to keep your application moving forward. Requested Documents Section - A new Requested Documents section makes it easier to identify which documents still need your attention. Helpful guidance has also been added to support you through the upload process. Enhanced PFA Team Support - We've improved the PFA Team section to make it easier to find the right contact. Support is now organized by category, including Insurance & Benefits Questions and HIPP Application Questions. Updated Hospital Dashboard - Enjoy a refreshed hospital dashboard with an improved user experience and navigation. Improved Document Organization - Documents are now organized into Required Documents, Completed Documents, and Signed Documents, giving you a clearer view of your application requirements and progress.

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