Phoenix Wallet User Reviews

Customer Experience

Positive experience57.1% of reviews
Neutral7.1% of reviews
Negative experience35.7% of reviews

~ Based on 70 written reviews from the US App Store.

What users say

Is Phoenix Wallet Safe?

Phoenix Wallet appears mostly safe based on user ratings. AppsHunter Safety Score for Phoenix Wallet is 81/100.

This assessment is based on 75 user ratings, with an App Store average of 4.2/5.

Safety Analysis

76.4% of ratings point to a safe experience
5.6% of ratings suggest some concerns
18.1% of ratings point to a risky experience

~ Based on 72 App Store ratings for Phoenix Wallet.

Is Phoenix Wallet Legit?

Phoenix Wallet appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Phoenix Wallet is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Avoid this wallet and company

I was very excited to use this app with its non custodial, set up
And ease of use. I made my first deposit successfully with no issues whatsoever as a test. I then made my second deposit to the same address and the funds did not arrive. I contacted the support documenting the error fully with all the details. In have spent countless hours trying to recover the funds that are successfully logged on the blockchain but never arrived on the phoenix app. The support continues to be short, dissmissive and even coming across rude, of clear evidence, of what I’m sure is a technical error on their side. I will never use this app again and will be seeking further advise on how to recover the funds that have ‘disappeared’
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Not received payment

Someone sent me money into my wallet, I got the notification but yet to see the money reflect on my account. Please do something

Scam Wallet-British scam

This is not a lightning node wallet where you can make money off of transfers. The are locking your crypto in so they can make money.

The best hands down

This is the best mobile lightning wallet available hands down.

Am ripped off

I use a single wallet and not reusable and before I could enter my app it changed and my bitcoin was sent 🤬🤬🤬 I need you to reply fast please

Great wallet

No fuss, lightning and normal wallet operations

Smooth, low complexity, love this wallet

Keep it up lads!

Excellet

I can’t understand how this wallet has so few reviews. I tested several, and after using this one for almost a year, I’ve had no issues and no complaints. Channel management is easy, and it supports bolt12. The visuals and UX are amazing — highly recommended.

iOS 26

Lässt sich nicht mehr öffnen!!🤷🏼‍♂️🤷🏼‍♂️🤷🏼‍♂️

Expensive ⚡️ but great

Do your homework before you use this app. Most of the bad reviews are from cranked users that don’t understand lightning channels, or how Phoenix works. Read their docs on their website. 0.4% on lightning is STEEP, but they gotta fund their business, so take it or leave it 🤷‍♂️

⚠️attention⚠️

**********SCAM***********
J’ai fais une transaction sur la blockchain btc pour approvisionner ce wallet phœnix, je n’ai jamais reçu mes BTC GROSSE ARNAQUE

Do not use

Initiated a transaction…..still waiting to receive. 30 plus hours…..worst wallet ever. AVOID!!!

Update: funds never arrived. Look for a different wallet or risk your funds.

Fix display UI correctly

I love the app but the ui is trash incorrectly displayed one milli bitcoin is 113$ currently or 100,000 sats but why in the world would you display it incorrectly it's not 1.00 000 wrong wrong wrong it's 1.000 00 it's 1000 ƀ not 100 the last 2 digits are sats why's there a bit next to sats how am I supposed to price in Millie's if your misplacing the decimal just makes it harder to read
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Do not use

Initiated a transaction…..still waiting to receive. 30 plus hours…..worst wallet ever. AVOID!!!

Best experience for lightning self custody

Polishes almost all of the rough spot of lightning self custody

How long does the bolt 11 wallet take to expire I need a reply before I download it

How long does the bolt 11 wallet take to expire I need a reply before I download it

Bad feedback from support

After some years, my channel for suddenly force closed. Even support communicated with me, I haven’t got transparent answer why it happen. I am not going to use this app anymore.

Good but not for interacting with onchain

LN part is great. But onchain part is crazy - inbound transactions increase liquidity, but outbound transactions decrease, so you loose you expensive channel when you send your stacked sats to the Trezor and have to buy it again.

Reliable and easy to use

Phoenix is such a great product, I get to hold my own keys yet make fast and cheap Lightning payments. The app connects fast and always works.

LN address

When LN Address on phoenix wallet?

The best Lightning wallet

The best lightning wallet out there in my opinion.