Phoenix Wallet User Reviews

Customer Experience

Positive experience58.0% of reviews
Neutral7.2% of reviews
Negative experience34.8% of reviews

~ Based on 69 written reviews from the US App Store.

Is Phoenix Wallet Safe?

Phoenix Wallet appears mostly safe based on user ratings. AppsHunter Safety Score for Phoenix Wallet is 81/100.

This assessment is based on 75 user ratings, with an App Store average of 4.2/5.

Safety Analysis

76.4% of ratings point to a safe experience
5.6% of ratings suggest some concerns
18.1% of ratings point to a risky experience

~ Based on 72 App Store ratings for Phoenix Wallet.

Is Phoenix Wallet Legit?

Phoenix Wallet appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Phoenix Wallet is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Not received payment

Someone sent me money into my wallet, I got the notification but yet to see the money reflect on my account. Please do something

Scam Wallet-British scam

This is not a lightning node wallet where you can make money off of transfers. The are locking your crypto in so they can make money.

The best hands down

This is the best mobile lightning wallet available hands down.

Am ripped off

I use a single wallet and not reusable and before I could enter my app it changed and my bitcoin was sent 🤬🤬🤬 I need you to reply fast please

Great wallet

No fuss, lightning and normal wallet operations

Smooth, low complexity, love this wallet

Keep it up lads!

Excellet

I can’t understand how this wallet has so few reviews. I tested several, and after using this one for almost a year, I’ve had no issues and no complaints. Channel management is easy, and it supports bolt12. The visuals and UX are amazing — highly recommended.

iOS 26

Lässt sich nicht mehr öffnen!!🤷🏼‍♂️🤷🏼‍♂️🤷🏼‍♂️

Expensive ⚡️ but great

Do your homework before you use this app. Most of the bad reviews are from cranked users that don’t understand lightning channels, or how Phoenix works. Read their docs on their website. 0.4% on lightning is STEEP, but they gotta fund their business, so take it or leave it 🤷‍♂️

⚠️attention⚠️

**********SCAM***********
J’ai fais une transaction sur la blockchain btc pour approvisionner ce wallet phœnix, je n’ai jamais reçu mes BTC GROSSE ARNAQUE

Do not use

Initiated a transaction…..still waiting to receive. 30 plus hours…..worst wallet ever. AVOID!!!

Update: funds never arrived. Look for a different wallet or risk your funds.

Fix display UI correctly

I love the app but the ui is trash incorrectly displayed one milli bitcoin is 113$ currently or 100,000 sats but why in the world would you display it incorrectly it's not 1.00 000 wrong wrong wrong it's 1.000 00 it's 1000 ƀ not 100 the last 2 digits are sats why's there a bit next to sats how am I supposed to price in Millie's if your misplacing the decimal just makes it harder to read
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Do not use

Initiated a transaction…..still waiting to receive. 30 plus hours…..worst wallet ever. AVOID!!!

Best experience for lightning self custody

Polishes almost all of the rough spot of lightning self custody

How long does the bolt 11 wallet take to expire I need a reply before I download it

How long does the bolt 11 wallet take to expire I need a reply before I download it

Bad feedback from support

After some years, my channel for suddenly force closed. Even support communicated with me, I haven’t got transparent answer why it happen. I am not going to use this app anymore.

Good but not for interacting with onchain

LN part is great. But onchain part is crazy - inbound transactions increase liquidity, but outbound transactions decrease, so you loose you expensive channel when you send your stacked sats to the Trezor and have to buy it again.

Reliable and easy to use

Phoenix is such a great product, I get to hold my own keys yet make fast and cheap Lightning payments. The app connects fast and always works.

LN address

When LN Address on phoenix wallet?

The best Lightning wallet

The best lightning wallet out there in my opinion.

Seed backup to iCloud?

Noticed some folks on GitHub opened a ticket for the same exact issue but developers/ just assigned it to some other developers and call it a day!

Still not resolved!

Thankfully, there are many similar but working wallets out there.