Time waster
So much time wasted navigating through the app, in and out of forms. What’s the point of tagging photos if it isn’t going to automatically upload it to the corresponding forms. Super redundant and inefficient.
User friendly 5/10
Need to make a update to make this app more user friendly for the feild reps. An easier and simple interface will 100% boost time spent on a case .
Horrible
This app is absolutely horrible but I have no choice because it’s the company that uses it
Redundant
This app Can be so much better. Year built roof type roof material etc should only have to be entered once. It should auto populate all data that is already entered in another cell. Like who doesn’t reference previous populated cell. 🤬
Ehh
I’m supposed to be using this tomorrow for the first time and the diagram is going nuts
iPad
This new update makes using the app with an iPad impossible, especially when it comes to the sketching… please fix this
Needs Work
This app needs a lot of work for usability. For instance, having the notes visible in the area where I’m logging my call so I can look at them while I’m talking to the person. There’s a lot of unnecessary navigation that takes up time and makes it difficult to complete a case 100% in Phoenix Mobile while on site because it makes our site time longer. Contact history doesn’t show the time you logged that call in so I have to write my times down on paper or in the notes section for an accurate timeline. It’s still a battery hog as well. Not to mention, how many years has it been and there’s still “Desk Time” field in the Field Rep case section of the mobile app? That’s more than oversight IMO…
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Remote clicker and volume buttons no longer take pictures after updating to iOS 16
I have uninstalled and reinstalled. I have also toggled the PhoenixCamera setting in iOS settings. I am still unable to take pictures with either the volume buttons or the remote clicker. Pls Fix.
Phoenix
Still a little clunky but better than a clipboard!
It’s Okay, but…
It works fairly well, but there are some inconsistencies here and there. For instance, the different calendar formats when setting appts vs requesting extensions or filling in the date of inspection. The one for making appts doesn’t give the day of the week, which causes issues when a ph said they want next Tuesday. Also, there is no way to import photos, no way to know if an extension has been filed, a woefully inadequate list of phone call results, and no “desk time”. The information given regarding Mueller @ Home is inconsistent and confusing. When done checking individual stamps, the “done” button takes you back to the case menu, not to the case info page so you can check the next stamp. This sounds like a lot wrong, but given what the app does right, it’s pretty good.
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This app is stupid
This app has way too many glitches to be used with any job or company. I don’t know why they would us such a glitchy app
I’d like the old version back
Phoenix has had so many problems lately. I re downloaded the app. Now I can’t get my photos from my camera roll. Can you help me?
Great program
This program changed the way I complete my field inspections for appraisals. Very easy to use, seamless integration into my appraisal program and no downtime issues. Five star recommended!
No appraiser support
Developer site states that they will no longer be providing services for appraisers after September 2016 yet they roll out a new 2017 version?
Needs improvement but is useable...
I would love to see an option to upload photos from camera roll rather than having to take them with the app's live camera function, since the native iPhone camera app has several features which increase my efficiency (panoramas , cropping, etc.) It is also a huge obstacle trying to use the limited forms provided in the app when I still have to print the forms that aren't available and fill them out on paper - this is a time consuming extra step. I will love this app when it can replace my computer and clipboard, but it can't yet and I feel like it's being pushed before it's ready. I gave 3 stars because I haven't experienced any major bugs or crashes.
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Will not work on iPhone 4
Updated as it suggested, but not working on iPhone 4 regardless of haveing IOS 7. Not yet able to get the older version back.
Won't sync
Terrible! Won't sync on iPhone 6 or iPad after update. Tech support non-existent. Don't run this update.
Pathetic
Wish I hadn't run the update which is full of bugs as mentioned. Customer service says they no longer offer any support to appraisers.
What happened?
Just got to an appointment and the create new report has no fields to fill in address and get started! Now I have to fish out my clipboard!
Disappointed
I found the same thing and no tech support. What gives?
