App crashes constantly
App crashes constantly and sketches disappear. Apparently this has been going on for years, per other reviews. I agree with the reviewer who suggested they won’t fix the bugs because they want us to upgrade to silver for support. Not thanks. Eventually someone else will make a program that is better and total will lose their clients to the greed.
Show more
Use another software brand
I’ve been an appraiser for many years and recently tried to renew my TOTAL membership with a la mode. Unfortunately, the pricing model seems completely disconnected from the reality many independent appraisers are facing today.
I completed only a handful of appraisals this past year, yet the renewal price remains essentially the same as if I were running a full-time appraisal business. For low-volume or part-time appraisers, the cost of software plus required E&O insurance can easily exceed the income generated from a small number of reports. That makes the platform difficult to justify financially.
I contacted support and asked about loyalty or low-volume discounts, but none were available. It’s disappointing because many professionals in this industry are working fewer assignments than in past years, and flexible pricing tiers would make a big difference.
The software itself is capable and widely used, but the pricing structure does not seem to reflect the changing conditions of the appraisal profession. A more affordable low-volume tier for independent appraisers would go a long way toward maintaining goodwill with longtime users.
I completed only a handful of appraisals this past year, yet the renewal price remains essentially the same as if I were running a full-time appraisal business. For low-volume or part-time appraisers, the cost of software plus required E&O insurance can easily exceed the income generated from a small number of reports. That makes the platform difficult to justify financially.
I contacted support and asked about loyalty or low-volume discounts, but none were available. It’s disappointing because many professionals in this industry are working fewer assignments than in past years, and flexible pricing tiers would make a big difference.
The software itself is capable and widely used, but the pricing structure does not seem to reflect the changing conditions of the appraisal profession. A more affordable low-volume tier for independent appraisers would go a long way toward maintaining goodwill with longtime users.
Show more
SCAN TO SKETCH NOT ACCURATE!!!
There is a known issue since the most recent update that the scan to sketch feature is not working properly. They don’t tell the users who are the recipients of gross inaccuracies in their sketch. If it was reliable, it’d be the best!
It doesn’t add up the sketch calculations accurately with lidar.
When I calculate the square feet using LiDAR I always get the wrong calculations. It’s usually off three or 4 feet. I would measure it with the ladder and then re-create the sketch manually and the square feet is always off. I believe it doesn’t round the LiDAR calculations accurately.
Glitchy
The sketch crashes all the time. Drawing porches or patios that attach to the main sketch causes the sketch to crash 50% of the time. Total Mobile was great for years but is just unreliable now!
