App crashes constantly
App crashes constantly and sketches disappear. Apparently this has been going on for years, per other reviews. I agree with the reviewer who suggested they won’t fix the bugs because they want us to upgrade to silver for support. Not thanks. Eventually someone else will make a program that is better and total will lose their clients to the greed.
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Use another software brand
I’ve been an appraiser for many years and recently tried to renew my TOTAL membership with a la mode. Unfortunately, the pricing model seems completely disconnected from the reality many independent appraisers are facing today.
I completed only a handful of appraisals this past year, yet the renewal price remains essentially the same as if I were running a full-time appraisal business. For low-volume or part-time appraisers, the cost of software plus required E&O insurance can easily exceed the income generated from a small number of reports. That makes the platform difficult to justify financially.
I contacted support and asked about loyalty or low-volume discounts, but none were available. It’s disappointing because many professionals in this industry are working fewer assignments than in past years, and flexible pricing tiers would make a big difference.
The software itself is capable and widely used, but the pricing structure does not seem to reflect the changing conditions of the appraisal profession. A more affordable low-volume tier for independent appraisers would go a long way toward maintaining goodwill with longtime users.
I completed only a handful of appraisals this past year, yet the renewal price remains essentially the same as if I were running a full-time appraisal business. For low-volume or part-time appraisers, the cost of software plus required E&O insurance can easily exceed the income generated from a small number of reports. That makes the platform difficult to justify financially.
I contacted support and asked about loyalty or low-volume discounts, but none were available. It’s disappointing because many professionals in this industry are working fewer assignments than in past years, and flexible pricing tiers would make a big difference.
The software itself is capable and widely used, but the pricing structure does not seem to reflect the changing conditions of the appraisal profession. A more affordable low-volume tier for independent appraisers would go a long way toward maintaining goodwill with longtime users.
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SCAN TO SKETCH NOT ACCURATE!!!
There is a known issue since the most recent update that the scan to sketch feature is not working properly. They don’t tell the users who are the recipients of gross inaccuracies in their sketch. If it was reliable, it’d be the best!
It doesn’t add up the sketch calculations accurately with lidar.
When I calculate the square feet using LiDAR I always get the wrong calculations. It’s usually off three or 4 feet. I would measure it with the ladder and then re-create the sketch manually and the square feet is always off. I believe it doesn’t round the LiDAR calculations accurately.
Glitchy
The sketch crashes all the time. Drawing porches or patios that attach to the main sketch causes the sketch to crash 50% of the time. Total Mobile was great for years but is just unreliable now!
Laggy Section Switching
Navigating between sections (e.g., Note, Photo, Sketch) is very laggy, especially when switching to the Note section.
Game changer!
As much as I am not a fan of Corelogic’s data consumption and use, this app changed everything for me.
The lidar based measuring eliminates the need for tape measures and lasers entirely! It is very accurate and one can sketch, take photos, add labels, and all attributes right from field. Then they are uploaded to the cloud and waiting for me to finish when I get back to the office. I was able to eliminate staff and more than paid for itself.
I was a hard skeptic but this is truly a game changer for your appraisal business
The lidar based measuring eliminates the need for tape measures and lasers entirely! It is very accurate and one can sketch, take photos, add labels, and all attributes right from field. Then they are uploaded to the cloud and waiting for me to finish when I get back to the office. I was able to eliminate staff and more than paid for itself.
I was a hard skeptic but this is truly a game changer for your appraisal business
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Update - downgraded due to bugs
The sketch part of the app has been buggy for months. I’ve had to stop adding any pool icons to my sketch while in the field. About 75% of the time, when I do, the entire sketch ends up lost. When I try to recover, the app crashes. I have to go back to a version prior to the pool icon and re-do all the work I did after.
I suppose that is simple enough work around, but now the trace mode is super buggy as well. Why am I paying extra to have trace mode when it doesn’t even work properly? It started closing itself out any time in tracing over two areas at once. For instance, a line that is the boarder of living space and a patio. It’ll just auto-exit trace mode and close out the area. I have to move the patio way out of the way and try again. I shouldn’t have to do that. It’s called TRACE mode for a reason. Also, about 70-80% of the time, if I tap “undo” while on trace mode, it exits trace mode.
Super duper buggy. Fix it please.
I suppose that is simple enough work around, but now the trace mode is super buggy as well. Why am I paying extra to have trace mode when it doesn’t even work properly? It started closing itself out any time in tracing over two areas at once. For instance, a line that is the boarder of living space and a patio. It’ll just auto-exit trace mode and close out the area. I have to move the patio way out of the way and try again. I shouldn’t have to do that. It’s called TRACE mode for a reason. Also, about 70-80% of the time, if I tap “undo” while on trace mode, it exits trace mode.
Super duper buggy. Fix it please.
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I love this app!
I remember the first time I used it. By then it was installed on my phone for weeks and I haven’t used it once. Then I come to an inspection and it was like either now or never. It took me at least an hour to complete site visit but only because I was figuring it out as I went. Now it’s been few years and I can’t imagine my work without this app. I love it limitless. The amount of time I save myself on each report is everything. And now with Scan To Sketch it got so much better. Thank you to all of those who worked and continues to work on this app. 💖
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Great app!!!
I use this app for every assignment. With the new GSE forms on the horizon this app will become one of the most important tools in your toolkit.
Location info of photos missing
Even with “location-while using app” toggle on, photos don’t save location info.
Need more forms
Need Land forms, 1007/216 support, Disaster inspections, FHA final inspections, driveby forms don’t show location for subject on 2055 & 1075. After last update choosing photos to add to mobile app work only sometimes, many times they don’t load or show up.
Split screen functionality on iPad
Software worked great, but now with new update they removed the most useful ability to split the screen with my workfile app. Please put this functionality back into the software.
Beware
Corelogic is the worst thing to happen to this company. Every thing they try to improve gets worse. This app will cause your field time to increase due to time spent trying to solve issues at customer’s properties. This was a great company prior to corelogic screwing things up. Do yourself a favor and find another software company.
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I like it!
I've been using this app for a few years now and I really enjoy it. With all the new features coming out it just keeps getting better.
Not worth the time
This app reflects the poor management of the company. They’ve fallen so far from the days when it was a clear choice over ACI. Now the only reason to stay is if they’re the cheaper option and it shows in the quality.
Even worse than the desktop version
Doesn’t merge correct, filled with bugs, never updated, quite usless.
Great app
I’ve been using this application since it launched- both on my phone and IPAD. It’s a great time saver for field work and I find myself working the majority of the form up on my mobile device. I find the sketching on the mobile app to be as easy as that on the pc. The integration with the cloud linked with my pc is seamless. I’m uncertain why so many others don’t use this application to be honest.
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Works great for data collection
This app has been very good for more business in more ways than one. It has been very solid for the last 4 years with a few bugs here and there. I have never lost a report or photos. It syncs the file from the desktop to any mobile device seamlessly. No more cameras to plug in to the computer or SD cards. I can get all of my field info into the report and I have quick list options. I still prefer my clipboard to draw with, probably because my phone is too small and I don’t want to take pics with an iPad. Call me a hybrid inspector!
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Love It
The other people posting reviews must not be computer literate. I use this app on an iPad mini and love it. People are amazed that I can confirm square footage on site. I have all of my files on site, CAD docs, engagement letter, comps, and it’s allowed me to be completely paperless. Maybe the complainers are using an inferior android product, I don’t know. If you want to speed up your inspections, speed up your reporting, and throw that clipboard in the trash, use total for mobile.
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