PHOTO iD User Reviews

Name: PHOTO iD: Label & Share Photos
Rating: 4.21622 (37 reviews)

PHOTO iD: Label & Share Photos

U SCOPE SOLUTIONS INC

💼 Business

📊 Productivity

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Red Flag that I won't ignore

Upon registering a new account, my password was emailed to me in plain text format. This indicates that the company is not aware of security best practices and keeping user data safe

Irrevocable89

7 months ago

Doesn’t work

Main feature of tagging photos doesn’t work on iOS 18. Despite all permissions activated in settings, the app constantly says “Speech recognition not yet authorized”.

hekdic

2 years ago

Great Concept, Horrible Execution

First, for over a year, every single member of my company has had an issue where our card is charged and renewal receipt is received, but our accounts are stuck deactivated (which means no website access and no sharing with collaborators, both of which are critical for our workflow). This continues for days unless I manually call in. I’ve brought this to their attention every single time, every single time I get told someone will look into it and call me back, and the issue just continues. This paired with consistent loading errors when enlarging images, the occasional corruption and deletion of photos, and numerous other UI bugs leads me to believe the company threw together an app, made the money they wanted during their first ad campaign, and are now content to let this subpar product stagnate on the App Store until their user base fully abandons them.

EstimatorCodes

4 years ago

Response from developer

Dear User, Our team is trying to understand the renewal issue the 2 users on your team have been experiencing, which appears that those 2 accounts have purchased the app on multiple platforms in the past which is causing a communication issue with both payment platforms as the original subscription may not have been cancelled before switching to the new one. Our tech team is monitoring the issue internally and working on a solution to help prevent this from reoccurring every month. We just released a new version of the mobile and web apps on Sept 30, 2022 with a bunch of new features and fixes to the issues you mentioned you experienced in the past, which we believe will enhance your team's overall experience of the entire platform. Please accept our apologies on the bugs/glitches you have previously experienced. Some of our team members are seasoned property adjusters as well, who use the app in the field on the daily basis to help try to prevent any unforeseen technical glitches. Please contact us at info@uscope.net if you have any other questions or experience any other issues as we are dedicated to all of our customers. Thank you, Team U Scope!

HELLO IS ANYONE HOME?

I don’t know what I was thinking downloading this. It looked to have so much promise and potential. I even paid for one of the subscription upgraded versions. I can’t even get it to open the app now on the phone. I’ve deleted the app and reinstall it. I’ve tried to access my account on the website and can’t even login to due to some weird errorsAnd I’ve checked my account name and email and password and reset everything and make sure it’s all legit. Even on the app, that I paid for, after I deleted and reinstalled it and tried to restore the purchase the app keeps saying I have the basic version. Honestly judging by the fact that the last comment on this was a year ago it seems like no one is actively working on this app anymore

WHY NUS

4 years ago

Response from developer

Dear User, Please contact us at customer support at info@uscope.net so we can understand why you were experiencing the issues on your device. The basic version of the app has been discontinued for several years, which may be the reason you're experiencing the some of the issues you noted in your comment. We strive to make our customers experience as easy as possible, therefore, we apologize that we were unable to assist you when you attempted to use the app. Please contact us at your earliest convenience so one of our dedicated team members can assist you and walk you through the platform. Thank you, Team U Scope!

Camera

This app needs to utilize the new wider cameras lens featured in the newer iPhones (mine is an iPhone 11 max pro).

It is an extreme problem when trying to fit elevation photos into view and not having enough space to back up. Next lets talk about the microphone in this app which is terrible. Unless utilizing ear pods, forget about using voice to text for photo labeling, it’s pathetic at best.

Come on app developers, please keep up with the equipment this app is used on!

Wailing Mutt

6 years ago

Works better on iPhone than iPad

This app does exactly what I want it to do: take pictures and associate them with a specified location and then create a photo report with the organized, captioned images. However, I have discovered that the assignments completed with the iPad app often do not sync with the web app. I don’t have this problem when I use the app on my iPhone. Fix that problem, along with my current projects that show the spinning progress indicators, and I’ll give it 5 stars.

4n6 Engineer

6 years ago

Lost photos

My photos were lost and I am unable to email for support

Najee i

7 years ago

Response from developer

Hi Najee, sorry to hear about the issue you experienced. Can you please email us at info@uscope.net so someone from our team can assist you better? Kindest regards, Team U Scope

Amazing app

This app has everything I need to complete a detailed property inspection photo report and a ton of amazing features. I recommend this app for anyone trying to speed up their daily appraisals.

jack_of_trades01

7 years ago

Best app

Every contractor should have this inspection tool in their tool box

Clark_kent444

7 years ago

Great time saver!

Best inspection photo labeling app on the market, PERIOD! A must have if your trying to save time and perform more inspections.

Floor_Restore

7 years ago

Good property inspect app

Great for anybody that needs a quality inspection photo report. My daily work app.

IA inspector

8 years ago

Quality home inspection app

I’ve used multiple inspection app out there and by far this is the best and most easiest to use app I’ve found on the market. The new camera compass and pitch gauge tools are great additions to this fabulous platform. I love that the app also has a web app that I can also review and modify my images. Two thumbs up!

MB Adjustments

8 years ago

Compass and pitch gauge

Great property inspection tool that has everything I need to provide my clients with a professional photo report immediately after my inspections. The pitch gauge and camera compass are great new features. My daily work app.

Z line construction

8 years ago

Camera compass

Nice in-camera compass. Great new feature

Eddie Roofing

8 years ago

User Friendly

This app is Amazing!!!

BGBB219

8 years ago

The app is Very good

The app is very good. However, the customer service in even better. I am not very computer illiterate so I had trouble with a few of the teachers. The customer service in answering questions is extremely quick and thorough. I would definitely recommend this out because anybody in the industry.

Coolhand5599

8 years ago

I love the new camera compass and pitch gauge

This is a great inspection camera to have. The photo reports are clean and now with the new in camera compass and pitch gauge I have everything I need to complete my final inspection report. Simple & accurate!

lion_heart71!

8 years ago

Love the app

I love everything you’ve been doing so far keep up with the good work appreciate everything you have been doing

Dajen Blaine

8 years ago

Nice & useful design

Best app for this sort of thing and it’s very simple to use!!!👌

DrizzyDrop

8 years ago

Great inspection photo report app!

Hands down the best property damage inspection app on the market. I urge anyone who loves to save time to make this app part of your arsenal. Not only does it produce quality photo reports but now they’ve included an in-app compass and a pitch gauge within the camera. Two thumbs up!

GreatSp