PHOTO iD User Reviews

Customer Experience

Positive experience66.7% of reviews
Neutral4.8% of reviews
Negative experience28.6% of reviews

~ Based on 21 written reviews from the US App Store.

Is PHOTO iD Safe?

PHOTO iD: Label & Share Photos appears mostly safe based on user ratings. AppsHunter Safety Score for PHOTO iD is 79/100.

This assessment is based on 37 user ratings, with an App Store average of 4.2/5.

Safety Analysis

82.9% of ratings point to a safe experience
2.9% of ratings suggest some concerns
14.3% of ratings point to a risky experience

~ Based on 35 App Store ratings for PHOTO iD.

Is PHOTO iD Legit?

PHOTO iD: Label & Share Photos appears legitimate, with a few gaps. AppsHunter Legitimacy Score for PHOTO iD is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Red Flag that I won't ignore

Upon registering a new account, my password was emailed to me in plain text format. This indicates that the company is not aware of security best practices and keeping user data safe

Doesn’t work

Main feature of tagging photos doesn’t work on iOS 18. Despite all permissions activated in settings, the app constantly says “Speech recognition not yet authorized”.

Great Concept, Horrible Execution

First, for over a year, every single member of my company has had an issue where our card is charged and renewal receipt is received, but our accounts are stuck deactivated (which means no website access and no sharing with collaborators, both of which are critical for our workflow). This continues for days unless I manually call in. I’ve brought this to their attention every single time, every single time I get told someone will look into it and call me back, and the issue just continues. This paired with consistent loading errors when enlarging images, the occasional corruption and deletion of photos, and numerous other UI bugs leads me to believe the company threw together an app, made the money they wanted during their first ad campaign, and are now content to let this subpar product stagnate on the App Store until their user base fully abandons them.
Show more

HELLO IS ANYONE HOME?

I don’t know what I was thinking downloading this. It looked to have so much promise and potential. I even paid for one of the subscription upgraded versions. I can’t even get it to open the app now on the phone. I’ve deleted the app and reinstall it. I’ve tried to access my account on the website and can’t even login to due to some weird errorsAnd I’ve checked my account name and email and password and reset everything and make sure it’s all legit. Even on the app, that I paid for, after I deleted and reinstalled it and tried to restore the purchase the app keeps saying I have the basic version. Honestly judging by the fact that the last comment on this was a year ago it seems like no one is actively working on this app anymore
Show more

Camera

This app needs to utilize the new wider cameras lens featured in the newer iPhones (mine is an iPhone 11 max pro).

It is an extreme problem when trying to fit elevation photos into view and not having enough space to back up. Next lets talk about the microphone in this app which is terrible. Unless utilizing ear pods, forget about using voice to text for photo labeling, it’s pathetic at best.

Come on app developers, please keep up with the equipment this app is used on!
Show more

Works better on iPhone than iPad

This app does exactly what I want it to do: take pictures and associate them with a specified location and then create a photo report with the organized, captioned images. However, I have discovered that the assignments completed with the iPad app often do not sync with the web app. I don’t have this problem when I use the app on my iPhone. Fix that problem, along with my current projects that show the spinning progress indicators, and I’ll give it 5 stars.
Show more

Lost photos

My photos were lost and I am unable to email for support

Amazing app

This app has everything I need to complete a detailed property inspection photo report and a ton of amazing features. I recommend this app for anyone trying to speed up their daily appraisals.

Best app

Every contractor should have this inspection tool in their tool box

Great time saver!

Best inspection photo labeling app on the market, PERIOD! A must have if your trying to save time and perform more inspections.

Good property inspect app

Great for anybody that needs a quality inspection photo report. My daily work app.

Quality home inspection app

I’ve used multiple inspection app out there and by far this is the best and most easiest to use app I’ve found on the market. The new camera compass and pitch gauge tools are great additions to this fabulous platform. I love that the app also has a web app that I can also review and modify my images. Two thumbs up!
Show more

Compass and pitch gauge

Great property inspection tool that has everything I need to provide my clients with a professional photo report immediately after my inspections. The pitch gauge and camera compass are great new features. My daily work app.

Camera compass

Nice in-camera compass. Great new feature

User Friendly

This app is Amazing!!!

The app is Very good

The app is very good. However, the customer service in even better. I am not very computer illiterate so I had trouble with a few of the teachers. The customer service in answering questions is extremely quick and thorough. I would definitely recommend this out because anybody in the industry.

I love the new camera compass and pitch gauge

This is a great inspection camera to have. The photo reports are clean and now with the new in camera compass and pitch gauge I have everything I need to complete my final inspection report. Simple & accurate!

Love the app

I love everything you’ve been doing so far keep up with the good work appreciate everything you have been doing

Nice & useful design

Best app for this sort of thing and it’s very simple to use!!!👌

Great inspection photo report app!

Hands down the best property damage inspection app on the market. I urge anyone who loves to save time to make this app part of your arsenal. Not only does it produce quality photo reports but now they’ve included an in-app compass and a pitch gauge within the camera. Two thumbs up!