Refund please —avoid
Portrait Only
Wonderful calendars
Thank you
Response from developer
We are very sorry about this experience. There is nothing we can do via a review, unfortunately. Accessing order information requires data that should not be shared on a public page. We also can't locate an order using the review details. As app developers, we do our best to make the app easy to use and efficient when it comes to the choice of items, quality and price. We depend on the courier for the deliveries, and sometimes, we are let down, unfortunately. If this happens, all you need to do is contact customer care within 30 days of purchase to let them know. Replacing a missing order does not involve any charges, and you can also request a full refund instead, if you prefer. Live chat is available at all times, and at the end of each chat, you can request to be contacted by email by a representative. Again, sorry for the inconvenience. We would encourage you to open the app and tap the speech bubble on the upper-right to arrange a solution. We will be happy to hear from you and, hopefully, improve your experience, as well as this rating and review. Thank you.
Frustrating app
Response from developer
Hi there, what you describe should not be happening. While this is an individual issue and the app is fully functional, please email customercare@photocalendars.com with a screen recording, so we can look into this. Please, also add info on any troubleshooting you have tried (uninstalling and reinstalling, restarting the device, etc.) Thank you.
😏
Haven’t received my order
It was scheduled to be sent by October 4,2025. It’s now October 27, 2025. I can’t find an email to contact. The email address is a no reply / undeliverable email and the report a problem is an AI chat bot that has not resolved the issue.
Would love to amend this review if someone is able to please contact me about my order and resolve the issue.
AWESOME
Excellent service
Calendar
Nearly Perfect!
Cons: Even though they say you can order many calendars for one shipping price, the app couldn’t handle more than 4 different calendars. When I added a fifth, one of the previous calendars would disappear. It was frustrating trying to rebuild the list calendar.
One of my orders was wrong. They sent me 3 copies of the same calendar instead of 3 different calendars. I was not able to get in touch with anyone from customer service. In the end, I ended up remaking some calendars which I paid full price plus shipping for, again.
I would use the app again, but I would do so carefully.
Response from developer
Thank you for taking the time to share your detailed experience with us. We’re thrilled to hear that you enjoyed the quality of the calendar photos. However, we sincerely apologize for the inconvenience this caused about the issue on your order and for any difficulty reaching our customer service team. We'd like to see what we can offer in regards with the wrong calendar being sent to you. Please reach out to our team directly at socialcare@planetart.com . Thank you and we look forward to assisting you.
The app is a mess
Response from developer
We're very sorry to hear about the trouble you've had with the app and appreciate your feedback as it helps us in bettering your experience. We'd like to look into the issues you've faced and invite you to reach out to us directly at customercare@support.photocalendars.com for further assistance. We hope to hear from you as well as provide a resolution to the bugs you've encountered, soon!
Never showed up
The WORST
Response from developer
We sincerely apologize for all the inconvenience this experience may have caused. Please contact us via email at socialcare@planetart.com, and we’ll be happy to review your order and resolve this for you promptly. Thank you for giving us the chance to assist you.
