Refund please —avoid
Portrait Only
Wonderful calendars
Thank you
Response from developer
We are very sorry about this experience. There is nothing we can do via a review, unfortunately. Accessing order information requires data that should not be shared on a public page. We also can't locate an order using the review details. As app developers, we do our best to make the app easy to use and efficient when it comes to the choice of items, quality and price. We depend on the courier for the deliveries, and sometimes, we are let down, unfortunately. If this happens, all you need to do is contact customer care within 30 days of purchase to let them know. Replacing a missing order does not involve any charges, and you can also request a full refund instead, if you prefer. Live chat is available at all times, and at the end of each chat, you can request to be contacted by email by a representative. Again, sorry for the inconvenience. We would encourage you to open the app and tap the speech bubble on the upper-right to arrange a solution. We will be happy to hear from you and, hopefully, improve your experience, as well as this rating and review. Thank you.
Frustrating app
Response from developer
Hi there, what you describe should not be happening. While this is an individual issue and the app is fully functional, please email customercare@photocalendars.com with a screen recording, so we can look into this. Please, also add info on any troubleshooting you have tried (uninstalling and reinstalling, restarting the device, etc.) Thank you.
