Photogeniq User Reviews

Top reviews

No sirve te hacen crear tu perfil y nunca de da opciones solo te roban el dinero

No confíes en esta app es un robo lo que hace

Response from developer

Tenemos usuarios en todo el mundo que utilizan nuestra app diariamente. Somos un equipo genuino y trabajador de expertos en IA y desarrolladores comprometidos en ofrecer la mejor experiencia posible a nuestros usuarios. Nunca engañaríamos ni le robaríamos a nadie. Si experimentaste algún problema técnico, realmente queremos ayudarte. Sin embargo, no podemos investigar ni resolver un caso basándonos únicamente en una reseña anónima. Te invitamos a contactarnos a través de las opciones de soporte dentro de la app para que podamos localizar tu cuenta y revisar tu caso correctamente. Nuestro equipo de soporte está disponible 24/7 y respondemos al 100% de las consultas dentro de 24 horas, normalmente mucho más rápido. Si realmente necesitas ayuda, te recomendamos que te pongas en contacto con nosotros directamente para poder resolverlo.

The images don't look like us, the photos come with problems, sometimes there are 3 legs, many thing

Not Good app

Response from developer

We’re sorry to hear this was your experience. When images don’t closely resemble you or occasionally generate visual issues, the most common cause is the AI profile setup. The quality of results depends heavily on the reference photos uploaded and how closely they follow our image guidelines. Clear, well-lit photos with varied angles and accurate details help the AI learn your appearance much more precisely. If your results weren’t ideal, we’d be happy to help you reset your AI profile so you can upload improved photos and get better results. Also, please remember that our app includes a thumbs-down feature. If an image has quality issues, you can tap thumbs down and the credit is automatically refunded instantly. This ensures no user ever loses credits due to AI mistakes. If you reach out to us through the in-app support option, we’re always happy to review your profile and provide personalized tips to improve your results.

DO NOT PURCHASE FROM APP

I paid $50 for a whole year to receive 100 credits monthly. They should have renewed by now and I have yet to receive any of my credits. I have contacted support for two weeks now and no response. I have even reached out to Apple for help because I was scammed out of $50. DO NOT PURCHASE app does not deliver what it promises
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Response from developer

We’re really sorry to hear about your experience and would like to clarify a few important points. First, we always respond to all user inquiries. There is no email sent to our support address that goes unanswered. We are a small but hardworking team and would never scam our users. Every subscription in our app renews automatically according to the selected billing cycle, and credits are issued based on that schedule. If you believe your credits were not delivered as expected, we absolutely want to fix that for you. The fastest way to resolve this is by reaching out through the in-app support option so we can securely locate your account and review your subscription status. If you previously contacted us and didn’t see a reply, please check your spam or junk folder. In some cases, our responses bounce back if a mailbox is full or email filters block incoming messages. We are always happy to investigate and make things right. Please contact us again through the app so we can assist you directly.

It’s not that good of an app

You don’t get that many credit and you have to wait like 3 months to get more so idk I think I might delete it

Love it

Love itttyt🤩🤪

bad app

makes you pay no matter what, they give you 5 credits but it doesn’t mean anything. you still have to pay.

Response from developer

Thank you for your feedback. We just wanted to clarify for anyone reading this that all new users receive 5 free starter credits and these can absolutely be used to generate images in the app with no payment required. Many users use these free credits every day without making any purchase. If something wasn’t working correctly for you, we’d be happy to take a look. You can contact our support team directly from inside the app and we can help troubleshoot the issue.

Shame on You

For officially partnering with a criminal @marianne_rc

No

Horrible they look so fake

SO realistic

ok so I got the app so I could do one of those tiktok pranks and it worked sooo well no one knew lol def better than the other apps I tried

Estafa

Si no pagas el pro no sirve en absoluto igual que cualquier IA con la diferencia que está te cobra una barbaridad

es de paga

se paga

Hesitant at First, Absolutely Loved It!!!

Initially skeptical, but completely impressed! The AI did a fantastic job creating a natural-looking profile picture that made me look and feel my best. It gave me the confidence boost I needed for my job search. The results are flawless and not at all artificial. 10/10!

Mala

Muy mala , no hace ediciones más realistas , y por todo tienes que tener créditos que es dinero . No es fácil de usarla. No puedes subir o borrar fotos tuyas . No puedes cerrar sección . Y fotos que subes no puedes bórralas .

A

The app was really good but when I ran out of the free points given I bought some more but the the app started to have a delay and when I went back into it all of my stuff was gone including the 520 points I had

Response from developer

Please note that we had a temporary service outage and this is most likely why your points and data didn’t appear in the app. Our service is working perfectly now and all accounts, points, and data have been fully restored exactly as they were. We sincerely apologize for any frustration this caused. We hope you can update your review once you confirm everything looks good again. And for future issues, please don’t hesitate to reach out to us directly via the in-app support, our team is available around the clock and always happy to help with anything you need.

No se puede cambiar las fotos

No subí las fotos adecuadas, se me pasó elegir una foto que no era mía a la hora de crear el perfil y ahora las fotos que se crean no salen con mi cara

Unable to delete account?

You do get free credits to generate photos but after that you have to pay. I proceeded to get press the contact support button which doesn’t work?? And on top of that you can’t delete your account??

No sirve

Malísima ni siquiera me dejó registrarme

Response from developer

Lamentamos que hayas tenido una mala experiencia. La app funciona correctamente y muchos usuarios crean perfiles y generan imágenes todos los días sin inconvenientes. No sabemos exactamente qué ocurrió en tu caso, pero si hubieras contactado con nuestro equipo de soporte desde la app, con gusto te habríamos ayudado. Te animamos a escribirnos para resolver cualquier problema. Las reseñas de una estrella que no reflejan el funcionamiento real de la app pueden causar confusión.

5 free credits

i wanna create a new account but theres not the option im still figuring how the app works so with only 5 free credits the results were very poorly :( is there any way to delete this account in order to start over again?

Response from developer

Thanks for trying out the app! We’d be happy to help you start over and get better results. Just reach out to our support team from within the app and we’ll assist you directly. In most cases, poor image quality is due to the photos selected for your AI profile. It’s important to include a good variety including closeups, portraits, and full body shots. Avoid group photos or images where you’re not clearly visible, as those can confuse the AI. With the right input photos, the results can be amazing! Looking forward to helping you out soon.

Mala aplicación

Mala app. Al principio te dan créditos para EDITAR solo 5 imágenes, no puedes crear ninguna imagen solo editar. Cuando estos créditos se acaban no puedes hacer nada mas

Response from developer

Hola, gracias por dejar tu opinión. Solo para aclarar, todos los nuevos usuarios reciben 5 créditos iniciales para usar nuestra función de edición mágica ¡que hace mucho más que solo editar fotos tuyas! Puedes subir una selfie y generar nuevas imágenes, como fotos en la playa con bikini, cambios de estilo y mucho más. Además, puedes ganar más créditos gratis dentro de la app no estás limitado solo a los 5 iniciales. Y eso es solo el comienzo. Al crear tu perfil de IA, obtienes una IA privada entrenada solo contigo. Tienes acceso a más de 90 sesiones fotográficas (con nuevas cada semana), y una cámara con IA para recrear cualquier foto de inspiración como si fuera tuya. Si necesitas ayuda o quieres descubrir todo lo que la app ofrece, ¡escríbenos por soporte y con gusto te guiamos!

completely paywalled don't bother

can't generate photos without paying, only lets you edit one pic for free before you have to buy expensive credits