Photos User Reviews

Customer Experience

Positive experience21.5% of reviews
Neutral9.3% of reviews
Negative experience69.2% of reviews

~ Based on 3,547 written reviews from the US App Store.

What users say

Is Photos Safe?

Photos has mixed safety signals based on user ratings. AppsHunter Safety Score for Photos is 62/100.

This assessment is based on 15,583 user ratings, with an App Store average of 3.1/5.

Safety Analysis

48.6% of ratings point to a safe experience
6.8% of ratings suggest some concerns
44.7% of ratings point to a risky experience

~ Based on 15,583 App Store ratings for Photos.

Is Photos Legit?

Photos appears to be a legitimate app. AppsHunter Legitimacy Score for Photos is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Please let us filter OUT favourites

I know we can filter by favourites so all non-favourites photos are hidden and we only see our favourites photos, but it would be so much easier for deleting old photos if I could filter out favourites so I only see non-favourites. Would be so much easier than having to go through every single photo and manually select them.
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Please read

It was not giving me a lot of storage and i thought it was messing up my phone

It stores your photos.

Yep that’s it. That’s its purpose.

it’s great

it’s great no complaints, except i want a feature where you can see a photo in a album but not your whole gallery. or i want to be able to have multiple gallery’s. it gives me lots of anxiety when i have a meme album that has tons of memes and im starting a reaction picture album and it gives me anixiety a when i have a bunch of random photos in my entire gallery. :(. i would really appreciate it if you take the time to actually read this and give me a response apple thanks. 🫩(also i have memes because looking at funny things helps with my night anxiety. i’m not looking at brainrot).
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Very unnecessary update.

Used to be 5 stars but dropped down 2 because not all my videos are offline, even though the app itself is supposed to be offline… It only happened on my iPhone SE 2nd gen btw.

Ios 27 some tools features don’t work

Since the upgrade to iOS 27 the new feature in ai tools photo expand does not work tried to expand 5 photos worked then after got a message error try again later.

It’s okkkkkkkkkkkkk

Hi I live in Australia

Ok

It has my photos on it

ColemanFaulk

🔥❤️👍

Cool but bug

Everytime i try to delete a video it doesn't get deleted fix this bug

Wiping issue

It wipped my photos for no reason and STILL registers their storage

I created a 2nd Apple account…

I created a 2nd Apple account because I want to keep my work life and social life separate. Apple Photo’s way of dumping photos together prevents me from doing so. I wish I had the option to view my photos by album. This is so messy

It’s a simple task but…

It is a simple task but it seems Apple just cannot do the following…

Transfer 50 photos simply numbered Laura001 - Laura050 in a MAC Folder from iTunes to iPhone 17.
Simple, Yes?
So why does Apple throw them in any random numbered order? Why can’t you simply put them as Laura001 - Laura050 as I have named them?
I know why, you cannot be bothered and simply not interested in HOW the CUSTOMER would like their photos displayed. You cannot even transfer 5 photos using Airdrop and keep them in the order they were on the sending device. To keep them in order, you have to send them one-by-one. Pathetic!

I have to use a subscription of a third party software to fix this issue and I shouldn’t have to be doing this since you completely rewrote the photos app and I am using either an iPhone 17 or iPad 2025.

Also, if I want my photos saved in PNG format, then I should but no, you default to HEIC extension regardless if I change the format. Yet, I have purchased the HEIC extension from Microsoft but now states your HEIC is NOT supported. STOP messing around with our photos. I WANT to view them on my Windows 11 laptop but you have coded MY photos so that they are unviewable unless it’s on YOUR DEVICE. STOP DICTATING…

There again, as you do not read any of our reviews here, it just proves YOU ARE NOT interested in YOUR customers, only our money interests you!
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Does it’s job and it does it well

I’m sure you get what I’m saying if not I just going to say it. It allows nostalgia to kick in when you want to something from the past into your modern life

So good could you add a feature that lets you AI customise photos?

Good

Me

Yall piss me off

Photo

Can’t delete the app from my phone

WHY WON’T YOU LET ME!!! 🤬🤬🤬🤬🤬🤬

While I was adding stickers to my photo, it said “unable to save changes”. And I was like COME ON in a mad way. And I gave up… 😞 why… and no spatial screen, LIKE, CAN EVERY IPAD OR IOS CAN DO SPATIAL SCREEN!!!

Get Google Photos

The search on this app is worse than useless. It can’t find anything besides people you have named. Try finding a tree or a table and there’s none in any of your 10000 pics.

Bug

After update IOS 26.62 on iPhone 13 Pro, this Photo app cannot open the app, and Logo of app is gone.

I already tried Force restart a lot, but it useless and still bug