Couldn’t rate it low enough
Absolute garbage. There is a staggering lack of customer support. There is zero phone support. Email Support never comes within the same week. I’ve waited two weeks to get a response about an issue I’ve had with the site. The site itself is clunky unintuitive, and difficult to use. It’s expensive overpriced really for what it is. I tried to work with them for over two years and it’s been the most awful experience I’ve had with any photographic software. They absolutely do not care about their customers. I’ve never ever experienced anything like it. I have recently found. Shootproof. They have phone support and they respond in real time and email. Check them out if you’re dissatisfied with this rotten garbage software and team.
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Changing permissions doesn’t work
Horrible app
Not intuitive, clunky, missing so many features. Feels like a free app from the very first release of the very first App Store ever. Time to do better PhotoShelter! People are paying you for a service, least you can do it put some effort into the app ui.
Outdated, broken functionality?
This app had potential but it wasn't update much and the last time was over a year ago. It's nice to be able to browse my photos/folders though the views are lacking. The main complaint I have is uploading through the App downsizes RAW files, for example from 4040x6064 (32.6mb) to to 1536x2308 (1.3mb) ... not good! Uploading the same image/s through the browser interface retains all the meta data and sizing. This makes the app a lot less valuable to use as a photo business tool. The help files on PS for the mobile app says "Formally supported devices: iPhone 5 & 6, Nexus 4/5x/6/7, and Samsung 4/S4/S5. Compatible devices: iPad, iPad mini, and iPod." How OLD is that??
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Useless for multi-user accounts
Support for multi-user accounts is unsupported so this app is unusable for us.
