PickUp Barbados User Reviews

PickUp Barbados
PickUp Barbados
Connect Media Communications Limited

Customer Experience

Positive experience65.3% of reviews
Neutral5.3% of reviews
Negative experience29.3% of reviews

~ Based on 75 written reviews from the US App Store.

What users say

Is PickUp Barbados Safe?

PickUp Barbados appears mostly safe based on user ratings. AppsHunter Safety Score for PickUp Barbados is 79/100.

This assessment is based on 63 user ratings, with an App Store average of 4.1/5.

Safety Analysis

73.0% of ratings point to a safe experience
6.3% of ratings suggest some concerns
20.6% of ratings point to a risky experience

~ Based on 63 App Store ratings for PickUp Barbados.

Is PickUp Barbados Legit?

PickUp Barbados appears legitimate, with a few gaps. AppsHunter Legitimacy Score for PickUp Barbados is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Magic

Used this app numerous times in Barbados - went to the cricket, football, shops, came home after a night out, back to the airport too.

Always on time, always a great driver - winning. So much easier and like a similar app we all know called tuber.

Excellent app

I have not used Uber so have no comparison there but PickUp Barbados was easy to use and very quick and efficient. Only problem I had was at setup where the sms code failed to come through but using WhatsApp instead worked fine. Very easy to request a taxi. Confirmation of the registration plate to know which taxi to look out for. Waited a few minutes only and a very friendly and helpful driver appeared. Easy to add tip via the app. Payment card linked to the app meant no cash needs. All round great app.
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Totally pointless!

Installed the app and set it up. Needed to be at the airport at 7:30pm and checked the app every 30 minutes or so all day (to keep an eye on availability). The app stated that there was always one less than five minutes away. So, when the time came, I checked the app, it said there were three close to me. I booked it and straight away, it said nothing was available! Tried three more times and got the same response. Then, I was in a mad panic phoning taxi companies. Got to the airport late. Will never use this app again
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Amazing service

App was so easy and helpful to use while I was in Barbados for the day from a cruise. Drivers are also extremely kind and knowledgeable.

Just fantastic, TY PickUp Barbados!

This is the way to travel in Barbados! Affordable, reliable, polite and friendly drivers who are punctual. Highly recommended, we’ll be calling on you again when we return to Barbados, thanks so much.

Good experience

Generally a good experience and reliable service. The tracking of a vehicle could be better, as it will show the vehicle as say 5 minutes away, and once selected, this suddenly increases. (I am used to Uber, which does not happen) The quality of vehicles should also be reviewed as some are very questionable.
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Very good

Very good app, cheaper then local taxi only negative is they need more drivers willing to work into early hours of the morning . Would definitely use this app again

Barbados must have

A must have for anyone travelling in Barbados without a car. For the most part, my group used the bus system but for the odd dinner night out or excursion, PickUp came in clutch. So easy, reliable, and reasonably priced. Easier to use than Uber.

The Uber of Barbados

The app is user friendly, I appreciate that on island it can be difficult to conveniently find a taxi so this is a great option. The drivers are typically pleasant. I have found that the app does not accurately show the drivers real time location but messaging on the chat box they are very responsive. The cost is too high which makes me using the app a rare occasion, but I do like that I have the option to pay by card or cash. Overall reliable.
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A must for tourists

Works as it should. If you’re not in a place on the island where there are many drivers, then message them on WhatsApp and they’ll get you a driver. Great service.

Fantastic service

Taxis arrived very quickly and drivers were lovely. Highly recommend

Convenient with minor issue

Found it very easy to use and rides always come on time.

Issues come about after it auto pays when using my credit card. A menu pops up that keeps asking me to pay although it’s automatically charged already. So in order to get out I have to close the app completely.

Other than that the app saves me a lot of trouble trying to find a taxi when I need one. Most regular drivers become unreliable. This way I am at least sure I can get a ride.
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Easy to use

I have family on the island but needed some last minute rides during my visit. Every driver was friendly and pretty reliable on the south coast. Glad that they are connecting current drivers with customers.

The drivers never have change!

I’ve used them on my vacation and every single time they had a change problem & I had to leave my change there’s only one person that had changed money to give me back change. Other than that they kool. Drivers are very helpful & respectful.

NS

Great app to use on the island, works just like Uber / Lyft and drivers have always been pleasant and friendly. Highly recommend

Fast and friendly

Easiest way to find a taxi in Barbados. Highly recommend.

tooo bad

I created an account by mistake after downloading the wrong app, which is not available in my region. I then tried to delete the account, but was unable to do so. I find this unacceptable and would like to lodge a formal complaint.

Reliable way to get a ride and pay by card

We used the all extensively on our trip to Barbados. It was a reliable and quick way to hail a taxi. They always came within 5 minutes, if not sooner. The biggest benefit is that you can pay by card. Nearly all other taxis only take cash.

Annoying that it makes you rate drivers.

I do not like to give drivers negative feedback (unless they are complete jerks) and often times just won’t leave feedback if they weren’t great. This app will not let you not leave feedback. I tried exiting and reopening and it kept going back asking me to rate. I ended up leaving a 5 star rating for someone I wasn’t impressed with just so I could use it again. Driver wasn’t bad, but was a bit reckless (very common in the Caribbean). I don’t think he necessarily deserved a bad review, but also didn’t feel he earned a 5 star rating. I preferred to not leave a review, but was forced to just to keep using the app.
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Great taxi app

Great taxi app to get from point a to b for a fair, transparent price!