Constant Errors
The app used to be reliable but now all it does is buffer and give error messages. You can’t do anything on the app anymore.
Great Airline, Awful App
Awful and difficult to navigate for no reason. Please take some cues from the apps of other airlines. This might be the least intuitive app I’ve ever used.
keycard.jpegTicket price is not updated app
Could not book flight bc tickets were not updated in the app to reflect accurate pricing. Very bad
Self check in not working
Otherwise it’s good
No User Profile Database
Each time I need to buy a ticket for my family, I have to enter everyones full information. I’m not sure why CA doesn’t allow user profiles to store information for multiple users in their database. I can’t sign into the app, which means I need to enter all details, it doesn’t automatically pull in my bookings, it needs to be added manually for every flight. The app leaves a lot to be desired. Booking from the app takes too long. Compared to JetBlue’s app, which I can book the same flight for my family in less than 5 minutes because I can store my details and those flying with me, as well as CC info.
Show more
