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PIK | بك

PIK | بك

Instant Shopping

537 ratings
94 reviews
With Ads
🛍️ Shopping
Free
With Ads

Details

Released
February 4, 2021
Updated
October 14, 2026

Features

Developer

Jahez
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About

This app connects local Saudi Arabian merchants with mass market customers in defined urban areas. It facilitates transactions, delivery services, and provides essential IT infrastructure and support for all parties involved.

✓Connects local merchants with customers
✓Facilitates delivery services
✓Supports major brands and commodities
✓Provides IT infrastructure
✓Offers 24/7 after-sales support
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What users say about PIK | بك

Reviews of PIK | بك are mostly negative: the Shopping app is rated 4.8/5 from 537 App Store ratings. What users like most: fast and efficient, innovative features. Top complaints: bugs and glitches, poor customer service. Summarized from real user reviews.

Positive things

  • 🚀Fast and efficient
  • 💡Innovative features
  • 👍User-friendly
  • 🤑Good deals and discounts

Negative things

  • 🐛Bugs and glitches
  • 📞Poor customer service
  • 🚫Limited product selection
  • 🕰️Slow app performance
See all reviews

What's New in PIK | بك

4.2.1

October 14, 2026

Bug fixes and performance improvements.

User reviews

Most RecentHighest RatedLowest Rated

منتجات مغشوشة

اقسم بالله ان بعض المنتجات اللي يوصلونها مغشوشة ، تكرر معي الموضوع مرتين مره مع متجر اروماتيك ومره متجر ريبال، يتم استبدال محتوى العلب بمنتجات مختلفة واعادة تغليفها بالتحديد معطرات الجو اروماتيك و منظف الارضية ريبال حسبي الله ونعم الوكيل
AAbdullahaboodttt

خدمة عملاء سيئة

تطبيق جميل يجمع الكثير من المتاجر وتوصيل سريع لكن خدمة العملاء سيئة ولا تليق به طلبت من احد المتاجر وجاني منتج مختلف وتواصلت مع خدمة العملاء اكثر من مرة وكانت التجربة سيئة ماعندهم لباقة مع العملاء او حلول او اي خدمة زينة ياليت يتم حل مشكلة خدمة العملاء وتطويرها
AAAbdullah Taher Alhamad

تقيم

تطبيق جميل جداً وانصح فيه جداً
MAmohammad alhusain

السعوديه

نصابين يسوون تخفيضات وهميه ولا يوصلون الطلب بعد ثلاث ايام ترفع شكوا ويرجعون فلوسك بالطقاق
@@mmgego

اسوا خدمة عملاء

طالب من العصر ورد وعلى أعصابي انتظره ب ٨٠٠ ريال وكل شوي اكلمهم يقولونلي ٢٠ دقيقة وهو عندك واخرتها المحل يكلمني يقولي طلبك جاهز من العصر والحين الساعه ١١ بالليل العامل يقولي نبي نقفل من ١٠:٣٠ ننتظر مندوبك ماعاد يرد علينا حسبي الله عليكم حتى خدمه العملاء ماعاد يردون الله لايوفقكم فلوسي راحت والمناسبة خربت ومسافرين ومافي احد يستلمها بكره
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Mmboise
See 89 more reviews

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User experience

🐞

Reported Bugs

4 issues

Frequent app crashes

Bug

Incorrect product deliveries

Bug

Delayed order processing

Bug

Disappearing account balances

Bug
✨

Requested Features

4 requests

Improved search functionality

Feature

Wider product coverage

Feature

Better return/exchange policies

Feature

Enhanced customer support

Feature

FAQ

What does the PIK app do?

PIK connects local merchants in Saudi Arabia with mass market customers in urban areas. It acts as an agent to facilitate transactions and delivery services, ensuring the rights of both parties are maintained. The app aims to provide access to major brands and commodities for consumers.

What are the key features of PIK?

Key features include connecting merchants with target audiences, facilitating delivery services between stakeholders, providing access to major brands and commodities, and offering required IT infrastructure, fleet management, payment gateways, and 24/7 after-sales support.

Is PIK free to use?

The provided information indicates the app has ads, suggesting it is free to use for consumers, with monetization likely coming from advertising revenue. Specific costs for merchants or delivery services are not detailed in the description.

Where is PIK available?

PIK is currently soft-launching in Riyadh, Saudi Arabia, with plans to expand to other cities by the end of 2021. It serves defined geographical locations within urban cities.

Who is the target audience for PIK?

The app is designed for all merchants in the local market of Saudi Arabia, serving defined geographical locations. It also targets mass market customers who can access major brands and commodities through the platform.