PillEye User Reviews

Customer Experience

Positive experience48.4% of reviews
Neutral4.3% of reviews
Negative experience47.3% of reviews

~ Based on 184 written reviews from the US App Store.

What users say

Is PillEye Safe?

PillEye – tablet, pill counter has mixed safety signals based on user ratings. AppsHunter Safety Score for PillEye is 60/100.

This assessment is based on 218 user ratings, with an App Store average of 2.9/5.

Safety Analysis

43.5% of ratings point to a safe experience
6.0% of ratings suggest some concerns
50.5% of ratings point to a risky experience

~ Based on 216 App Store ratings for PillEye.

Is PillEye Legit?

PillEye – tablet, pill counter appears legitimate, with a few gaps. AppsHunter Legitimacy Score for PillEye is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Not good

Requires you make an account, then logs you out. If you don’t have good Internet access this app is useless.

Update: Developer responded by saying pill eye requires an account and Internet connection for “security” but if it was about security, nothing would leave the device at all, no Internet would be required and an account also completely unnecessary for security.
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Just a blank white screen

During stocktake of all times. Useless AF.

used to be good but last update is bad

now you need to create an account and they want to charge you. there are other free apps available now that work easier and faster. i’m not a professional. i just need to count pills once or twice a month. i get charging for mass use.

the new update also seems to have terms that will reduce privacy.
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편하게 잘쓰고 있어요^^

고객센터분 너무 친절하시네요^^ 칭찬합니다👍👍👍 감사해요🙏🙏🙏🙏

Response from developer

안녕하세요, 고객님 PillEye 이용해 주심에 감사드립니다 :) 바쁘신 업무 중에도 긍정적인 리뷰까지 남겨주시어, 저희 팀 내부에서도 큰 동기부여가 되었습니다. 이용에 불편함이 있으시다면 언제든 편히 고객센터로 문의주시기 바라며, 계속해서 발전하는 PillEye가 되도록 노력하겠습니다-! 감사합니다.

やりますねぇ!

会員登録で詰まった点はありませんでした。
撮影を5回だけ試しましたが、個数を把握するためだけなら有料会員でなくともしっかり秒速で数えてくれます。
手作業でも確認しましたが間違いありませんでした。

Response from developer

こんにちは、お客様 レビューをご投稿いただき、誠にありがとうございます。 短時間のご利用でもスピードと正確さを感じていただけたとのこと、大変嬉しく思います。 今後も「必要なときにすぐ使える」体験を大切にし、継続的に改善してまいります。

App not working

Won’t work AT ALL, and I pay for the subscription!!! When open app it loads a white screen. Clicked on support and there is NO OPTION to report issues!!! Looked at FAQ and uninstalled and redownloaded and that still didn’t work!!!😡😡😡

Miss counts

If your pills are singular in color it’s good for the most part. If you have multiple color capsules it will miss count every time.

This is on point

Literally you have to lay the pills flat they can not be stacked
, they count them live and with a photo honestly the best app I used to count out over 1000s of pills

This app is trash…

Move to Pillscan, completely unlimited photo and Live scan.

Best is class as of today

The live mode with discard tray recognition is amazingly accurate and so useful in daily pill counting. Even when considering the high monthly price, it’s more easy and fast to use than any other app alike in the App Store

Response from developer

Hi, Thank you so much for your thoughtful and detailed feedback. We’re truly glad to hear that you clearly felt the strengths of our Live mode and discard tray recognition in your daily pill counting workflow. We understand that the subscription price can feel like a consideration, so we sincerely appreciate you sharing such positive feedback in comparison to other apps on the App Store. Because PillEye is a paid service, we’re able to continuously improve our AI models and deliver ongoing updates that directly enhance the user experience. Thank you again for your valuable support, and please feel free to reach out to our customer support anytime if you need assistance.

Not good

Requires you make an account, then logs you out. If you don’t have good Internet access this app is useless.

Ruined

A previously useful app that has been ruined because it somehow needs to connect to a network to take a pic now. Takes forever to do something I needed done 5 minutes ago. Unusable for me in practice. I’m deleting it.

Slow

The app slow and also very expensive for what it does. Do not recommend

필아이 어떻게 하나

강력한 무료 경쟁자 필렌즈가 나타나서…

Was great, now doesn’t work

I loved this app as a double check on counts, but will not pull up when opened. Have tried updating and completely removing app and reinstalling. Nothing

Paywall

Paywall made this basically useless. You now pay $25 a month to get features you used to have for free. Thanks for the rug pull on our family’s clinic.

Not worth the cost

This app was great when it was truly free. The free account only allows 10 photos. $25.99 to use this is a joke! I loved the app when it was free and used it for my inventory counts. I will never pay $25 a month. Guess it’s time to delete

Overpriced

These guys are dreaming, why would pharmacy pay $50/month for using a basic software? Competitors like pillphill charges $2/month I am willing to pay may be $5/month for some added features like cloud or ai but definitely not $50, I can also buy a professional counter with no monthly subscription for less than $1000 anyway.
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라이브기능 좋은데

라이브에서 갯수 확인되면 바로 포토찍을 수 있으면합니다
그리고 기능 알겠으니까 매번 팝업띄우지 않으셨음 하구요
오늘하루 안보기 이런기능 없나요? 그리고 구독자이름 안뜨게 해주세요 (사진저장시에)불필요해요
비번저장이 안돼요

Response from developer

회원님 안녕하세요 의견 남겨주셔서 감사합니다 ! 1. 말씀주신 기능은 현재 인식 기능이 많이 상승되어 생략된 상태입니다. 다만 담당팀에 전달하여 개선될 수 있도록 하겠습니다. 2. 도트 크기를 조절할 수 있는 기능이 추가되었습니다. 촬영 결과에서 상단 아이콘을 눌러 조절 가능합니다. 3. 인식 및 편의를 위한 기능은 현재 계속 개발 중에 있습니다. 말씀주신 의견 담당팀에 전달하여 추가 개선될 수 있도록 하겠습니다. 4. 현재 필아이는 일주일 단위로 로그인이 유지되고 있습니다. 일주일 이내에 접속 시 로그아웃되지 않습니다. 다른 기기에서 로그인하지 않았거나 7일 이내 접속 시에도 계속해서 로그인이 풀린다면 help@pilleye.com 로 사용 중인 기기를 남겨주세요. 확인 후 회신드리겠습니다. 꼼꼼히 의견 남겨주셔서 다시 한번 감사드립니다. 담당팀 전달하여 필아이 개선에 참고하도록 하겠습니다. 감사합니다.

Ruined the app

After this update this app has become a glitchy unusable cash cows. Full of ads, it freezes all the time and has super weird glitches. Not worth paying for this