Support is lacking and never worked since I received it
I received my pilot ear pieces the right one was low in volume could not get it to go up, contacted Waverly technical support, long story short over a month of back and fourth asking me to try this and that, each time taking days to correspond. Still have not resolved the issue. After investing in this tech and waiting for its release, it is a serious disappointment. Not happy at all
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Head Coach
I bought two Pilots to use for working with my Chinese athletes. Not once has it held a connection or even connected properly and we are all using iPhone 7 and above. We have tried many different ways since the normal instructions fail to connect two people in a conversation. Very frustrated that it cannot work. Had very high hopes!
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voice speaker on phone
I wish it was the same as it once was. It recognized your message correctly as you asked the question. Not anymore! It has a glitch. Now you have type everything in when using your phone. What a waste of time!! I downloaded it for the reason to make it easier on me. I do a lot of interpreting & sometimes I just need a word clarified, now I have to type it in.
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Please fix it Please!
Updated to the latest 2.4.3.
With continued effort, I managed to get the right ear piece to update. The left ear piece will not update. I also have another set. Neither of those two (Right or left) will update. I even tried repairing them to the phone many time. Then I deleted the app several times and repaired them and that didn’t work. I even paired them to my iPad and tried updating them there. Nope, Nada!
I know the first pair right ear piece took the update because when talking on a phone call I sounded great with no background noise. I tried the left ear and it sounded like I was in the middle of busy traffic. Same with the second pair. I have two days and I will be traveling to the Dominican Rep. and I am very upset. As for the translator part of this it works very well. Lucky for me I can also understand someone Spanish, but I can speak it very well.
I would give 4 stars for the translator but trying to find any information on web site is bad. You can’t even find u-tube videos on anything. Very disappointed!
With continued effort, I managed to get the right ear piece to update. The left ear piece will not update. I also have another set. Neither of those two (Right or left) will update. I even tried repairing them to the phone many time. Then I deleted the app several times and repaired them and that didn’t work. I even paired them to my iPad and tried updating them there. Nope, Nada!
I know the first pair right ear piece took the update because when talking on a phone call I sounded great with no background noise. I tried the left ear and it sounded like I was in the middle of busy traffic. Same with the second pair. I have two days and I will be traveling to the Dominican Rep. and I am very upset. As for the translator part of this it works very well. Lucky for me I can also understand someone Spanish, but I can speak it very well.
I would give 4 stars for the translator but trying to find any information on web site is bad. You can’t even find u-tube videos on anything. Very disappointed!
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Need more language
Need mexico spanish
