Support is lacking and never worked since I received it
I received my pilot ear pieces the right one was low in volume could not get it to go up, contacted Waverly technical support, long story short over a month of back and fourth asking me to try this and that, each time taking days to correspond. Still have not resolved the issue. After investing in this tech and waiting for its release, it is a serious disappointment. Not happy at all
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Head Coach
I bought two Pilots to use for working with my Chinese athletes. Not once has it held a connection or even connected properly and we are all using iPhone 7 and above. We have tried many different ways since the normal instructions fail to connect two people in a conversation. Very frustrated that it cannot work. Had very high hopes!
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voice speaker on phone
I wish it was the same as it once was. It recognized your message correctly as you asked the question. Not anymore! It has a glitch. Now you have type everything in when using your phone. What a waste of time!! I downloaded it for the reason to make it easier on me. I do a lot of interpreting & sometimes I just need a word clarified, now I have to type it in.
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Please fix it Please!
Updated to the latest 2.4.3.
With continued effort, I managed to get the right ear piece to update. The left ear piece will not update. I also have another set. Neither of those two (Right or left) will update. I even tried repairing them to the phone many time. Then I deleted the app several times and repaired them and that didn’t work. I even paired them to my iPad and tried updating them there. Nope, Nada!
I know the first pair right ear piece took the update because when talking on a phone call I sounded great with no background noise. I tried the left ear and it sounded like I was in the middle of busy traffic. Same with the second pair. I have two days and I will be traveling to the Dominican Rep. and I am very upset. As for the translator part of this it works very well. Lucky for me I can also understand someone Spanish, but I can speak it very well.
I would give 4 stars for the translator but trying to find any information on web site is bad. You can’t even find u-tube videos on anything. Very disappointed!
With continued effort, I managed to get the right ear piece to update. The left ear piece will not update. I also have another set. Neither of those two (Right or left) will update. I even tried repairing them to the phone many time. Then I deleted the app several times and repaired them and that didn’t work. I even paired them to my iPad and tried updating them there. Nope, Nada!
I know the first pair right ear piece took the update because when talking on a phone call I sounded great with no background noise. I tried the left ear and it sounded like I was in the middle of busy traffic. Same with the second pair. I have two days and I will be traveling to the Dominican Rep. and I am very upset. As for the translator part of this it works very well. Lucky for me I can also understand someone Spanish, but I can speak it very well.
I would give 4 stars for the translator but trying to find any information on web site is bad. You can’t even find u-tube videos on anything. Very disappointed!
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Need more language
Need mexico spanish
Joke?
I cannot even get the earpieces to be discovered on my iPhone XS Bluetooth.
Logged me out
Logged me out once I changed SIM cards on my trip and I can’t use this without logging in. What a stupid design, isn’t the point for travel?
Waste of time and money
Worst investment I ever purchased. Tried to use if the first day I recieved it, couldn’t get it to work. It is sitting in my closet now for over 1.5 years. I waited 2 years for the product. They got me and every body else. Anybody that puts a 4 star or above is either lying or works for the company. The product is trash.
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Very Disappointed
I have been following Waverly labs before they shipped.
I received my Pilot earbuds for a work conference in Colombia ...
There pilot app is a pain... disconnects having to reregister every time I open the app. Nothing translates smoothly.
Holding the phone in front of the person talking, the app picks up nothing for several minutes.... then a few words here and there ...
Waverly Labs Pilot is not ready... perhaps version2.1 or 3 or 4
I received my Pilot earbuds for a work conference in Colombia ...
There pilot app is a pain... disconnects having to reregister every time I open the app. Nothing translates smoothly.
Holding the phone in front of the person talking, the app picks up nothing for several minutes.... then a few words here and there ...
Waverly Labs Pilot is not ready... perhaps version2.1 or 3 or 4
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Japanese
The Japanese is horrible in translating. I was listening to my wife who is from japan and it said she was eating a cat and sleeping at a hard time and not eating while in bed, none of which was anything like she said.
Not impressed
I didn’t realize how cumbersome these earbuds are. Using an app, making another person download an app is too much and not user friendly. When you build a product that you don’t need an app for to automatically translate, then contact me. Better off just typing into google translator. Much faster. Will be contacting customer service to schedule a return.
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In theory
This was a good concept, but the app does not pick up voices consistently. User had to repeat many times over the phone but software still does not pick up any word.
So far I’m in impressed
I invested in the Pilot so I could communicate better with my in-laws from Peru. The listen part doesn’t work unless your 3 feet in front of someone. The translator doesn’t always make sense. It places or substitutes the wrong words at times
Hope it gets better
Does not always translate correct words, even while testing in quiet surroundings. Hoping it will vet better with use
Longer voice range recognition
A longer voice recognition would be a lot better. Only picks up voice if holding the phone
Not up to expectations yet
This is a great idea but not realistic for communicating or listening. Tried to play a simple german video and translate to english and it couldnt keep up. Tried saying words in german and it could barely understand. Listened to music and the blue tooth kept going in and out eventhough the iphone was in the same location the entire time.
Overall not a quality product yet, or maybe the software needs refinement.
Additionally, you always need to be connected to wifi or a data connection for it to work.
Overall not a quality product yet, or maybe the software needs refinement.
Additionally, you always need to be connected to wifi or a data connection for it to work.
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Not very accurate
Doesn't pick up voices/words accurately and delays really bad when it says something wrong and then won't pick up the next line to translate. Not happy with my purchase. Most expensive ear buds I've bought, but at least I can use them for music and calls
Awesome
The earpiece are awesome. Stay in the ear and don't fall off like Apple earpods. I would have liked waterproof ones though if possible. Also waiting for some local Indian languages to be added and the software update which will allow offline translation by giving option for downloading languages. That would make this super awesome.
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Good so far!
I kinda don’t like how the other person has to have a smart phone in order for the two of you to talk. I guess the way to get around it is to use Listen.
I’m also sad that Tagalog isn’t an available language yet, I’d love to be able to use this to talk to my mom in her native language.
I also had trouble with the headphones and getting them both to play music. Other than that, this is going places.
I’m also sad that Tagalog isn’t an available language yet, I’d love to be able to use this to talk to my mom in her native language.
I also had trouble with the headphones and getting them both to play music. Other than that, this is going places.
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Great product
I have had my pilot for a while but just started using it. Since I travel for business I didn’t think I could always ask someone to download the app. Instead I set up my old iPhone and just hand it to them for the conversation if it is someone I will only see once and for a quick conversation. Inviting another party is very easy and quick to set up.
I find it difficult to use in the listen only mode but I am getting better with practice. It is designed to work with the spoken voice not recorded sounds I think. If you can read and follow instructions and have the right equipment this should be fantastic for you.
I love this equipment and application.
I find it difficult to use in the listen only mode but I am getting better with practice. It is designed to work with the spoken voice not recorded sounds I think. If you can read and follow instructions and have the right equipment this should be fantastic for you.
I love this equipment and application.
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