PilotPal User Reviews

Customer Experience

Positive experience55.0% of reviews
Neutral5.0% of reviews
Negative experience40.0% of reviews

~ Based on 20 written reviews from the US App Store.

What users say

Is PilotPal Safe?

PilotPal: Flight Planner EFB appears safe based on user ratings. AppsHunter Safety Score for PilotPal is 94/100.

This assessment is based on 663 user ratings, with an App Store average of 4.7/5.

Safety Analysis

94.2% of ratings point to a safe experience
2.8% of ratings suggest some concerns
3.1% of ratings point to a risky experience

~ Based on 652 App Store ratings for PilotPal.

Is PilotPal Legit?

PilotPal: Flight Planner EFB appears to be a legitimate app. AppsHunter Legitimacy Score for PilotPal is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Clean app that does the job well

It does exactly what it says without being overly complicated.

Airport maps

It dosnt have the airport maps for most Ryanair flights not sure about other airline routes

Good

It’s helps get the mission accomplished.

That isn’t a chart supplement.

This app is only an Airport facilities directory. The chart supplement has more than just the airport facility directory. It has sections on vfr corridors. Visual reporting points. VOR test locations. Important phone numbers...etc.

Why?

Instead of allowing people to install the app, install all of the airport charts and trying to get access to them only to find out that the only reason anyone would download the app is locked behind a monthly paywall; you should probably just charge money for the app in the first place.

Subscribed: Won’t allow me to see Airport Diagrams

I subscribed; the app won’t allow me to see the airport diagrams I purchased. I see others are having the same problem. I emailed the company rep who responded to one of the others having this problem, but so far have received no response.

I’ll give it a few more days to see if they get in touch. But it will remain one star until they do.

Update: The company contacted me and had me uninstall and reinstall the app. This solved the problem. The app itself is very useful to me for quickly accessing airport information.
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Subscribed but still locked out

I subscribed to airport diagrams but am locked out. It keeps telling me I need to subscribe to open them. When select the subscribe the subscribe option it tells me already am subscribed yet I remain locked out.

Response from developer

Hi, Can you please email me at tinybyteapps@gmail.com so I can troubleshoot this? Thanks

Suitable App

Works great for X-Plane!

Index

Good app, but it seriously needs the legend!

Would really like this app...

If it would let me see all the airport diagrams. When it tells me to subscribe, which I already am, it responds with “you are already a subscriber”. Well, I still can’t view the airport diagram. Also, there should be a print function. I guess since a paid subscriber can’t view ant diagrams, I’ll just cancel and photo copy out of the old things you call a book. Thanks for taking my money without fulfilling your end of the deal.
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Can’t unsubscribe

I can’t find anywhere to unsubscribe. There are no settings in the app. How do I unsubscribe?

Worthless

Worst aviation app I have ever seen. A pilot would be far better off to have the paper bound copy of the airport facility directory. I get charged for a recurring subscription every month and cannot find a way to cancel it. Completely worthless.

Response from developer

To cancel any app's subscription, go to your iOS device's Settings->iCloud->Tap on Account->Subscriptions->

“Minimalist” — and that's a good thing

In a field of “one stop shopping” apps, every so often an app with a targeted mission shows up — and this is one of those apps. This app affords users quick access to airfield data, and displays it in a clear, known and familiar format.

Of course, accessing web data and downloading the .pdf files accomplishes pretty-much the same thing, but you could say that about most other apps as well — like weather and charts.

My only suggestion would be to allow the user to “sort” the entries in the favorites tab.

... and for those of us in the “pro” end of this business, twelve bucks a year isn't asking too much.
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Not free

Misleading. They want &0.99/month. Information looks good but I decided not to continue it. This should be free to pilots anyway.

Response from developer

Hi, the subscription cost is only for the airport diagrams which is listed in the app description. This small fee allows me to continue adding features, fixing bugs, keeping the airport files up to date, and to keep the rest of the app files and functionality free for everyone. Hope this helps. -Victor

Nice app; excellent support

I really like this app. I was paying a subscription fee for a different A/FD app, but I found its interface klutzy. This one is much better. I have had problems twice, and both times have gotten very prompt responses and resolutions. Absolutely top notch support! One suggestion is to have the front and back page information included.
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Nice features

Very simple and easy to use airport directory. No extra BS.

Please fix

Doesn't work at all.

Response from developer

Hi, I'm not sure what issue you had previously, but the app should be working fine.

Works great! Recommended for pilots!

I'm just surprised why it's not as popular since it is the whole AFD in an app, what more could you want?

Nice!

Very clean and easy to use A/F app.
I tried out FJS (a VOR in North CA) and could only find it via the name of the nearby airport with that name (Fort Jones) - please fix that.
Other than that, this app is a keeper. Thanks!

Stopped working

Stopped working with the Feb update.

Response from developer

Hi Jim, The issue that you received previously was fixed. -Victor