Tout re-fonctionne parfaitement
Response from developer
Merci d'avoir précisé que le plantage se produisait en enregistrant la photo dans la pellicule après la création d'un point. Pin the World 2 a reçu plusieurs mises à jour depuis. Si cela arrive encore dans la version actuelle, contactez-moi via valgimigli.it/contact/ avec votre modèle d'iPhone, la version d'iOS et les étapes suivies. Je pourrai examiner ce problème précis plutôt que vous donner une réponse générale. Dans le formulaire, choisissez « Pin the World 3 », mais précisez que votre demande concerne Pin the World 2 ; il n'est pas nécessaire de changer d'app.
Ohne unnötigen Schnickschnack
Great app, however….
The Developer Valgy quite obviously does not give a damn about its customers nor does it listen to feedback!!
My business involves calling on properties to meet customers and deliver goods. Three fellow colleagues and myself used the original Pin the World app to : locate/pin/call on these properties for 10 years. Frankly for this purpose, Pin the World and Pin the World 2 works brilliantly. Between the 4 of us, we had approx 100,000 pins(25,000 man hours)for ongoing use, as our customers renew and need re visiting every 5-7 years.
All of a sudden 28/03/23, nothing!!!! You try to load up your pins by turning the app on and nothing happens. No option to transfer data to the new app, not even at a cost ££ - which we would all happily pay btw.
But most importantly no WARNING that your valuable data will be gone. Given warning, the new app would have been purchased, all data would be saved and transferred either online or manually. SIMPLE COMMUNICATION, is that too much to ask of a customer? Also, re feedback, who in their right mind decided to put the three icon tool bar in the bottom right corner?? Anyone who uses this app will tell you that whenever you are now finding and placing a new pin, you constantly touch the ‘Around me blue Icon man’ accidentally and you are very annoyingly returned to ‘Around me’ Blue dot home position. Everyone using this app will cradle their phone with their fingers and navigate with their thumbs - as we do when texting - the Around me button is now directly under your right thumb and constantly gets mistakenly touched. Put it back where it originally was, top left or right corners or make it a 2 second tap to activate. My business is successful ONLY because I 100% listen to customer feedback to improve my business 🤔
I have also emailed you direct Mr Claudio Valgimigli, but as I did not receive a response, I thought that this might better get your attention.
Response from developer
I'm very sorry that you and your colleagues lost access to years of work, and that your email went unanswered. With that many customer locations, this is much more than an inconvenience. Please contact me through the support section at valgimigli.it/contact/, identifying Pin the World and Pin the World 2, your devices and any exports or backups you still have. Please don't delete either app or overwrite those files before we check them; I cannot promise recovery without examining them. I've also noted your specific feedback about accidental taps on the Around Me button. The apps have been updated extensively since this review, but that does not erase what happened or replace individual help. In the form select “Pin the World 3”, but specify that your request is about Pin the World 2; this doesn't require changing apps.
