Fake app
Very bad salesman support or customer support provided fake information and wrong information and misleading sales by salesman
Response from developer
Hi, we regret the inconvenience caused. You can call us on +91 8069238440 or email us at escalations.support@pinelabs.com with details so we can look into this.
Poor customer service
I have requested pine labs to generate a static QR to use for off one transactions, in case of issues with machine or internet connectivity. After waiting for more than 6 months they have not been able to provide me with QR. The representative have not been clue on what a they are doing, sending me in circles of opening and closing a ticket. They don’t have a dedicated support for escalations. Which makes it’s hard to reach them
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Response from developer
Hi, we regret the inconvenience caused. You can call us on +91 8069238440 or email us at escalations.support@pinelabs.com with details so we can look into this.