Doesn’t work
Response from developer
The app is working for 38,000 other users; I'm sorry it isn't working for you. I am having a hard time following your report. What is "it" in "it says it's against policy"? What policy? If you want to listen to audiobooks, find another app; this app doesn't do that. If you would like help with this app, email kenstir.apps@gmail.com. If you need help logging into your account, visit your local library.
Use the app all time
Response from developer
Thank you for your review! When you need to reach us, we are here at kenstir.apps@gmail.com.
Can't pay fines
Response from developer
Sigh. I answered this 14 months ago, and I will try again. If you can't pay fines using the app it is not a bug in the app. It is a setting on the server controlled by your local branch. 79% of the orgs in PINES do allow online payment, and I'm sorry yours does not, but we cannot fix that by writing reviews to each other occasionally. Please talk to the staff at your local library.
Version 4.2.0 update
Response from developer
And what was the error message? "User login failed" means your password is wrong. "Chain validation failed" or "TLS error" happened when the server was down for planned maintenance (https://pines.georgialibraries.org/news/pines-system-maintenance-december-13/). We can't help you if you don't give any details and the app can't do anything if the server goes down. If you are still having trouble, email a screenshot to kenstir.apps@gmail.com. If not please consider increasing your rating.
Error on Sign in Page
Response from developer
Update: It is fixed in 3.3.0. That is a timing bug and I'm sorry you can't do anything about it except dismiss it. Thank you for reporting it, it will be fixed in the next release. If you see any other issues that annoy you please reach out directly to kenstir.apps@gmail.com.
