So bad
It just doesn't work.
The pins are really awesome when they were, but the app only works like 1% of the time.
I have tried it on many different phones, android and iOS and it's just abysmal.
I would gladly make my own app if they would just give me the API
The pins are really awesome when they were, but the app only works like 1% of the time.
I have tried it on many different phones, android and iOS and it's just abysmal.
I would gladly make my own app if they would just give me the API
App Doesn’t Work at all
The app doesn’t even remotely respond to my pin even in different lighting conditions and using the recommended focusing techniques.
Many improvements made
Many improvements made in the newest update. AR images are now more stable when snapping to the object. It also looks like the camera is able to focus more effectively with the app now.
Biggest criticism
is that it still won’t detect certain pins no matter what.
Biggest criticism
is that it still won’t detect certain pins no matter what.
App doesn’t work
I purchased a couple of pins, including the Doom pin and I’ve had it for a year now and still can’t even see you how it works. I reached out to customer service, which told me multiple times that they were working on a new build to be able to have at work and still nothing and no feedback. I would’ve returned them if I knew this was going be a problem.
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Garbage
App doesn’t work and customer service is non existent. Ordered 7 pins with one being damaged in the package, and none of them work in the app. I reached out to Pinfinity a week earlier and have yet to receive a response.
Update the app
I recent bought a collection of these AR pins. They make it seem like it’s just as easy as point the camera at the pin and watch the animation….I even watched YouTube vids on how to do this…it doesn’t work! Or either false advertising on the pins.
App issues
App does not work , tried on 2 different iPhones 14 and 15
It does not work
As stated above, it does not work.
App doesn’t work
I purchased a couple of pins, including the Doom pin and I’ve had it for a few months and still can’t even see you how it works. I reached out to customer service, which told me multiple times that they were working on a new build to be able to have at work and still nothing and no feedback. I would’ve returned them if I knew this was going be a problem.
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Do not trust
Long time customer unfortunately ripped of. Made an order in May. Was charged including shipping for an order that never was sent. Was the victim in a traffic accident after three months was off life support and free. Collected the paperwork from pay pal, my bank , USPS and more easily proving my claim. Reached out in June and it could not be fulfilled because they didn’t have it. It became back in stock, I contacted the company ( Hannah) and was given a tracking number and told it would ship in 48 hours. That was Aug 20th. So they have my money, won’t ship a 4 month old order that’s in stock and ignore emails. I’ll spend ten times what they stole just so a company learns that theft is no Buisness model. Order their products at your own risk. They are so unprofessional and scummy they can discontinue the app then where is the ar in the pin you purchased.
They feel they own customers nothing and it’s clear.
They feel they own customers nothing and it’s clear.
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Doesn’t Work.
App just doesn’t work no matter what I try to do.
Used to love but hard to scan
It seems like scanning is harder and takes 5 minutes if you’re lucky.
Doesn’t Work.
App just doesn’t work for me no matter what I try to do. Love the pin though!
Trash App. Trash Products.
The only reason I bought anything from you is because I’m a Doom Collector. Original DOS Doom 1 and Doom 2 were masterpieces. This is clearly a way to monetize ID Software’s success.
The app is trash. Took me 26 minutes to check out two doom guy pins. Even when it finally “read” it was buggy/glitchy/etc. it was all upside down and skewed. No real controls. Then when I finally find a decent pin with the original cover art. You can’t even set the HD image as wallpaper or anything.
I like the pins. They’ll go into the collection and at the huge discount I received to purchase them. I can’t complain past the app. App is trash. Buy the pins because you like them. Not for the weak claims of AR Enhancement. lol.
The app is trash. Took me 26 minutes to check out two doom guy pins. Even when it finally “read” it was buggy/glitchy/etc. it was all upside down and skewed. No real controls. Then when I finally find a decent pin with the original cover art. You can’t even set the HD image as wallpaper or anything.
I like the pins. They’ll go into the collection and at the huge discount I received to purchase them. I can’t complain past the app. App is trash. Buy the pins because you like them. Not for the weak claims of AR Enhancement. lol.
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App doesn’t work
This app has not and I fear will not ever function as I have been wholly unable to get it to actually scan my pin and make it function.
Can’t scan items in Star Trek game
I can see the pinfinity logo start to form over things I need to scan and then it vanishes and goes to camera mode, which seems to be useless. Also there are no settings to turn off interface sounds so the more you try this the more annoyed you will get by the repetitive sounds. One time we scanned something that played audio and there was no visual indication. My volume was down so we had no idea it was even playing.
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App is partial to iPhones
Ummmmm no. I haven’t been able to scan my pin since it was gifted to me on 7/23/25. I have an iPhone 14 Pro Max. I’m guessing this app doesn’t like Apple products. Ooooh but my friends with Samsung phones scanned the pin and it miraculously work. Not a fan of the app at all.
AR doesn’t work
Recently got the Godzilla battle pack. Took the pins out, put them against a white background, optimal lighting, and… nothing.
Bad
So far been a bad experience.
I paid for 2 day shipping on the June 25th
Didn’t get my package till today july 17th.
Was excited for the AR feature and it doesn’t even work on my phone 16max.
This has been a terrible experience.
I paid for 2 day shipping on the June 25th
Didn’t get my package till today july 17th.
Was excited for the AR feature and it doesn’t even work on my phone 16max.
This has been a terrible experience.
Fix the app
Fix the app please
