Terrible UX
I appreciate having access to more Warhammer related content than ever before, but the app is hot garbage. It doesn’t seem like anyone has given the user experience much thought. Here are only a few of my gripes:
-Why must I have to log in nearly every time? I only ever open the app on my phone, or laptop, but my user session seems to expire very quickly.
-Absolutely no suggestion algorithm. No clear attempt to curate videos for me, the app does have the “Continue watching” section, but that seems busted. It will suggest “episode 1” of series I’ve already finished.
-The “View All” link on the carousels on the home page simply open the exact same list in a different view. The original list wasn’t paginated or anything, so those links serve absolutely no purpose.
There is no way to navigate to a “More episodes” area for a particular show from watching a specific episode. So if I pick up on something from one of those sections, but don’t want to watch that particular episode, too bad, I need to hunt down the dedicated section for that show.
-When I’m using Apple Play, or Chromecast, to stream to my TV, I need to keep the app and my phone open…
-The changelog in the App Store just says “Improvements and bug fixes” for every single release, which is just lazy. It also doesn’t seem to list patch version, so doesn’t really follow semantic versioning.
Seriously, I know GW has committed to not using AI, but just tell the dev team to throw Claude code at it to fix these things. And GW, please consider hiring a UX designer. They seem to have a good opportunity to leverage their digital experience across all their apps/content/games, but seems intent to just drop the ball in this area.
-Why must I have to log in nearly every time? I only ever open the app on my phone, or laptop, but my user session seems to expire very quickly.
-Absolutely no suggestion algorithm. No clear attempt to curate videos for me, the app does have the “Continue watching” section, but that seems busted. It will suggest “episode 1” of series I’ve already finished.
-The “View All” link on the carousels on the home page simply open the exact same list in a different view. The original list wasn’t paginated or anything, so those links serve absolutely no purpose.
There is no way to navigate to a “More episodes” area for a particular show from watching a specific episode. So if I pick up on something from one of those sections, but don’t want to watch that particular episode, too bad, I need to hunt down the dedicated section for that show.
-When I’m using Apple Play, or Chromecast, to stream to my TV, I need to keep the app and my phone open…
-The changelog in the App Store just says “Improvements and bug fixes” for every single release, which is just lazy. It also doesn’t seem to list patch version, so doesn’t really follow semantic versioning.
Seriously, I know GW has committed to not using AI, but just tell the dev team to throw Claude code at it to fix these things. And GW, please consider hiring a UX designer. They seem to have a good opportunity to leverage their digital experience across all their apps/content/games, but seems intent to just drop the ball in this area.
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Cannot play stream
Random episodes will simply not play. They’ll start up, and as soon as the animations begin the “cannot play stream” message pops up and boots me back to episode selection. Will be cancelling my subscription because what’s the point?
Horrible application
This is the worst app ever. The videos will just autoplay 1 second of each episode until the season is over and you get to watch nothing. SUPER TERRIBLE VIDEO STREAMING APPLICATION THAT ABSOLUTELY CANNOT PERFORM ITS CORE PURPOSE.
Replay
I love the app super great. The only thing I hate about it would have to be the fact that you can’t replay anything or if you do, you have to try to rewind before the timer hits if you guys can fix this, that would be awesome.
Disappointed
Waiting on a refund as I’m really disappointed with the amount of bugs there are on the app and lack of content asked for a refund as I’m struggling to watch anything on there without skipping to other episodes
