I cannot believe it
I can't believe the best donut shop has such a terrible app. I deleted my account right after downloading.
Birthday reward button does not work!
Tried everything multiple times. Updated profile, deleted and reinstalled app. Tried both app and website multiple times. Submitted comment via website but no communication. App and website are both terrible.
App doesn’t work
Unable to log in, let alone order from iphone.
Doesn’t work and hasn’t for a long time
App never opens and I have deleted it and redownloaded it and nothing works. You need to fix this it’s been doing this for awhile now! Are you guys going to fix it or just keep an app that doesn’t work?! I can’t view my points or anything so no point in going to the shop if I can’t see anything on the app I need to see before I go over there.
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Needs improvements
To order from the shops, the app redirects you, which isn’t terribly complicated, but the ordering process is lacking! Please add a place to leave special instructions! I wanted four 1-dozen boxes with the same donuts in each, but there was no way to indicate that. The shops can’t read customers minds! And there’s no place or option to add a tip if you want to.
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