Pioneer Smart Sync User Reviews

Customer Experience

Positive experience16.9% of reviews
Neutral9.0% of reviews
Negative experience74.1% of reviews

~ Based on 278 written reviews from the US App Store.

What users say

Is Pioneer Smart Sync Safe?

Pioneer Smart Sync does not appear safe based on available data. AppsHunter Safety Score for Pioneer Smart Sync is 45/100.

This assessment is based on 770 user ratings, with an App Store average of 2.2/5.

Safety Analysis

25.9% of ratings point to a safe experience
6.1% of ratings suggest some concerns
68.0% of ratings point to a risky experience

~ Based on 734 App Store ratings for Pioneer Smart Sync.

Is Pioneer Smart Sync Legit?

Pioneer Smart Sync appears to be a legitimate app. AppsHunter Legitimacy Score for Pioneer Smart Sync is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Infuriating!

This app is a nightmare to use, to the point where I will be taking my pioneer stereos out and replacing. It constantly puts warning messages up, constantly connects/ disconnects Bluetooth, seems to have no app memory so every time I get to my car I have to mess with setting to get it to connect. I just can’t understand how it’s so hard to make a reliable app. I wish my stereo worked straight off my phone Bluetooth but it won’t connect without the app installed 😤
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Thx for speedometer

Had trouble reading speedometer in dash. Pioneer saved me. Love the app

update

Please update the app and make some cool changes. The app is very simple.

Smart sync

Does not li k screen to device even when paired with with phone

You Will Own Nothing And Be Happy

Remember when things just worked? Well, not any more. Pioneer needs your email address, photos, contacts and more. Enjoy agreeing to three pages of legal gibberish. Any sort of music playback is incidental.

Using High pass filter

I used this app and my setup for 6 yesrs now SBH C10 headunit and 4x300watt pioneer TS series speakers setup on e46 using HPF in this app i don’t need a active subwoofer or amplifier in my car
Bass and audio exits from headunit was so optimized while using setup(HPF-dynamic bass-loudness-late night iPhone Eq)in this app
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Greattt

Im not sure what everyone problem is but i love it

Good for everything

It works very well

Useless

Don’t waste your time. Doesn’t connect. Wasted a good 20 minutes. Supposedly my unit is supported but neither Bluetooth or usb works. Bluetooth from the phone to the device works just fine.

Disconnects

The app has Started disconnecting after around 10 minutes when connected via Bluetooth. Not ideal when using nav. Using latest iOS.

Done with this app and stereo

Developer never fixed the problems we raised over 3 years so
I pulled the head unit out and bought a replacement from Ampire

Been using this for several years - works fine

Very hard to understand the number of negative reviews here.
I’ve used this app since it came out on my SPH-10BT head unit and its consistently been great.
Criticism here bears no reflection to my experience which has been good - and occasionally great.

this app is awful

i got my first vehicle and the radio didn’t work so my father’s friend talked him into getting this deh radio, the radio itself is really good but this app genuinely sucks i dread getting in my truck and having to delete the app and redownload it and disconnect the radio 10 times before it works and even then it’s a hit or miss on whether it will actually connect. it’s only good for actual radio, and as i’m typing this it’s literally not even working for that. this app sucks and i want to love this radio but i simply cannot until this horrible app is fixed. thanks!
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I’ll never purchase Pioneer again because of this forced app

This app is infuriating especially because it’s forced on users. Never again.

Love this app

I’ve seen much negativity around this but this app is great. You’re able to change presets sounds and even make custom ones! I love it

Won’t connect

Never works

Useless

My phone has latest iOS from apple, yet this app never connects, always have to use Bluetooth to play music, so you loose the rest of the apps functionality. Think I may need to get rid of the whole head unit, as what’s the point if it’s app is a failure.

Doesn’t work, even for an IT guy

Most apps have some sort of work-around but this app is full of dead-ends. Right off the bat you’re forced to use the “Wizard” to connect to your unit rather than using your own BT settings.

The documentation and “Help” sections have poorly-translated, bad grammar that makes you confident developers handed the user interface off to someone just as detached from customer satisfaction. The first thing that pops up: “Check your main unit’s firmware version and updated it to ensure that you have the latest version.” Roger that, I’ll “updated” it.

The head unit in my car works fine without this app. Installation was out of curiosity. One star for the effort of app development and another for a cool app logo.
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No firmware available

Get update from pioneer with a link to their website to make sure your stereo has the most recent firmware. Follow link to their website and there’s no firmware. Just says page not found. Even when you use their search function. It’s not found. Stupid

Irredeemable trash!

Junk, connects to Bluetooth per iPhone but the app says it failed. The instructions to resolve are ineffective.